Customer Solutions Representative Jobs Near Me

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sales Solutions Representative!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

Location:  Columbus, OH

Summary:

As a Sales Solutions Representative, you will be responsible for prospecting, presenting products and services to businesses and homeowners, ensuring proper documentation (often electronic) for sales agreements and proposals, existing customer engagement, and continuous communication with management.  Representatives are responsible for selling both residential and commercial products based on the priorities of the branch and based on customers. Sales Solutions reps are responsible for achieving sales quotas/performance targets. 

What You’ll Do:

• Responsible for selling Vector’s residential and commercial solutions and achieving bookings, recurring revenue, profit margin  and units targets by proactively scheduling sales appointments with current and prospective  customers and ensuring offerings meet the needs of both Vector and the potential customer. 
• Continuously generates and tracks new leads to continue expanding the reach of the business.  Maintains a viable pipeline of potential future sales leads.   Ensures that all documentation is tracked in the company’s CRM platform for management visibility. 
• Maintains in-depth product knowledge via ongoing training and required certifications. Educate customers about various residential and commercial solutions. 
• Upholds relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met. 
• Identifies ways to market products to new consumers, including identifying new target market segments/opportunities. 
• If selling commercial business, works closely with commercial system design team and branch operations to ensure proper scope is defined for commercial installations.   If selling residential, works with operations team to ensure effective customer service. 

What You’ll Need:

• Bachelor's Degree - preferred. High School Diploma - required. 
• Valid Driver's License, reliable transportation and an acceptable driving record.
• Prospecting Skills:
  • In order to expand residential and commercial  business, it is important that sales reps be able to build new relationships and generate new business for the company. 
• Presentation Skills:
  • Ability to present complex integrated solutions that are common in Large Commercial environment. 
• Previous Sales Experience:
  • Demonstrated success in previous sales positions. 
• Closing Skills: 
  • Must be able to close sales at a rate deemed acceptable by management to meet performance levels.  
  • Must be able to overcome objections and have strong negotiation skills. 

What You’ll Get:

We offer a “Total Rewards” package including:

• Competitive compensation with incentive eligibility
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values: 

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideas, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.