BradyPLUS
BradyPLUS

60 Bradyplus Customer Solutions Representative Jobs Hiring Near You

General information Name Customer Solutions Representative Ref # 3494 City Livermore State California Country United States Function Customer Service BradyPLUS is now Imperial Brady! To learn more ...

Customer Solutions Representative

Oklahoma City, OK · On-site

$15.25 - $19.75/hr

General information Name Customer Solutions Representative Ref # 3486 City Oklahoma City State Oklahoma Country United States Function Customer Service BradyPLUS is now Imperial Brady! To learn more ...

Customer Solutions Representative

Oklahoma City, OK · On-site

$15.25 - $19.75/hr

BradyPLUS is now Imperial Brady! To learn more visit imperialbrady.com Description & Requirements As a Customer Solutions Representative you will manage and process customer orders, identify and ...

Working with BradyPLUS CRM, sales representatives will follow up on leads, identify key markets ... Imperial Brady is a leading North American distributor and solutions provider for cleaning and ...

Customer Service Representative

Levittown, PA · On-site

$15.50 - $21/hr

BradyPLUS is now Imperial Brady! To learn more visit imperialbrady.com Description & Requirements ... Imperial Brady is a leading North American distributor and solutions provider for cleaning and ...

Customer Service Representative

Levittown, PA · On-site

$15.25 - $21/hr

The CSR role at BradyPLUS is multi-dimensional and interdepartmental. The CSR is the main liaison ... Imperial Brady is a leading North American distributor and solutions provider for cleaning and ...

Attend Customer Meetings or Sales Rep Ride A-longs (as needed) Engagement Strategies: Execute ... In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health ...

Warehouse Associate

Aurora, CO · On-site

$16.25 - $19.25/hr

Accurately pull and process customer orders for delivery and shipping, including labeling and ... BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial ...

Driver Lead

Bell, CA · On-site

$27 - $29/hr

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial ... Together, we serve thousands of customers nationwide in end markets including education, government ...

Conduct customer needs assessments and recommend customized packaging solutions to improve ... BradyPLUS offers competitive compensation and a comprehensive benefits package to support the ...

Warehouse Associate

Bell, CA · On-site

$19.50 - $22/hr

Accurately pull and process customer orders for delivery and shipping, including labeling and ... BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial ...

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial ... Together, we serve thousands of customers nationwide in end markets including education, government ...

Driver - Non CDL

Ashland, VA · On-site

$21 - $23/hr

This position will transport products to customers and support with warehouse functions, to include ... BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial ...

Warehouse Associate

Las Vegas, NV · On-site

$15.25 - $18.25/hr

Accurately pull and process customer orders for delivery and shipping, including labeling and ... BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial ...

Must be able to upsell customers for new opportunities in janitorial products. * Assists in store ... BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial ...

... Sales BradyPLUS is now Imperial Brady! To learn more visit imperialbrady.com Description ... impactful solutions to our customers. Responsibilities Include: * Collaborate with the Sales ...

... Service BradyPLUS is now Imperial Brady! To learn more visit imperialbrady.com Description ... Process orders Brady Sales Representative phone in and act as point of contact regarding open ...

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BradyPLUS Jobs Information

Do workers at BradyPLUS get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between February 2025 and August 2026.

Does BradyPLUS pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and August 2026.

At BradyPLUS, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from BradyPLUS affordable enough for their workers?

Only some people say the health insurance costs are okay.
59% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at BradyPLUS?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at BradyPLUS worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do BradyPLUS workers get to choose the shifts they work?

Most people get to choose which shifts they work.
85% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it for BradyPLUS workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at BradyPLUS?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and August 2026.

Do BradyPLUS managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at BradyPLUS spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at BradyPLUS?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at BradyPLUS good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at BradyPLUS feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at BradyPLUS get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 29 people who took the Breakroom Quiz between February 2025 and August 2026.

Is it stressful to work at BradyPLUS?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at BradyPLUS enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at BradyPLUS recommend working with their team?

Not many people recommend working with their team.
68% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at BradyPLUS?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at BradyPLUS?

Most people aren’t given support to advance their career here.
In the last year, 72% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think BradyPLUS’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how BradyPLUS is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and August 2026.

What are the most popular categories at Bradyplus?

Infographic showing various Customer Solutions Representative job openings at Bradyplus in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.

Customer Solutions Representative

BradyPLUS

Livermore, CA • On-site

$24.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


BradyPLUS rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

246th of 421 rated retail wholesalers


Job description

General information
Name
Customer Solutions Representative
Ref #
3494
City
Livermore
State
California
Country
United States
Function
Customer Service
BradyPLUS is now Imperial Brady!
To learn more visit imperialbrady.com
Description & Requirements
Job Description
As a Customer Solutions Representative you will manage and process customer orders, identify and resolve order issues and engage in strategic cross-selling or upselling initiatives. You will play a key role in working closely with customers to meet their needs, understand challenges and ensure they have a successful and positive experience with BradyPLUS.
Responsibilities Include:
  • You must have the ability to engage with customers through various communication channels to manage orders. Ability to understand the customers' needs and ensure seamless order fulfillment. Key orders daily and resolve issues quickly and precisely.
  • Ensure timely responses to emails and phone calls answered promptly.
  • Timely Process of Returns
  • Assist Walk-in Customers (where applicable)
  • eCommerce Set-Up
  • Management of Shared Team Mailbox
  • Open & Close Cash Drawer (P21)
  • Support with building and maintaining positive relationships with customers to increase loyalty and repeat business.
  • Immediate Response to Customer Issues
  • Follow-Up on Delivery Issues
  • Store Customer Credit Card Information
  • Maintain Customer & Ship-To Addresses
  • Maintain Customer/Delivery Note
  • Cross-Selling - Identify opportunities to offer additional products or services that complement the customer's original purchase, increasing overall sales and customer satisfaction.
  • Upselling - Identify opportunities to persuade customers to upgrade to higher-value products or services that better meet their needs, emphasizing the benefits and added value.
  • Product Knowledge: Cultivate and maintain a deep understanding of the company's products, services, and promotions to effectively recommend the best solutions to customers.
  • Cross-Functional Collaboration: Partner closely with all Customer Success and Sales team members to ensure a seamless customer experience and support BradyPLUS in reaching its goals.
  • Additional duties or special projects as assigned.

The Ideal Candidate Will Have:
  • At least 1 year of Customer Service experience
  • Excellent verbal and written communication skills
  • Proficiency with CRM software and other customer support tools
  • Keen attention to detail and accuracy in handling data and documentation
  • A proactive nature with strong problem-solving skills
  • Ability to work independently and collaboratively
  • Customer-centric with a focus on delivering exceptional service
  • Ability to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone and in-person

Compensation & Benefits:
The pay range for this role is $21.63-$24.04per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About Imperial Brady:
Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution-delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.
We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
MASSACHUSETTS APPLICANTS:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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