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Customer Service Jobs in Rochester, NH (NOW HIRING)

Domino's Pizza

Customer Service Representitive

Hooksett, NH · On-site

$15.75 - $21.50/hr

Domino's Pizza is looking for energetic Customer Service Representatives to join our team. You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they ...

Walgreens

Customer Service Associate

Kennebunk, ME · On-site

$15.25 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Dover, NH · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Raymond, NH · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

York, ME · On-site

$15.10 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wolfeboro, NH · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Epping, NH · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Technipower

Customer Service Representative

Sanford, ME

$49K - $52K/yr

I have a client located in the Sanford area that has an opportunity for a Customer Service Representative. If you or any of your colleagues are interested in discussing this role, please click Apply ...

Eastern Propane

Customer Service Representative

Rochester, NH · On-site

$15.75 - $21.25/hr

Customer Service Representative Rochester, NH - Full Time About our energy Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire ...

Circle K

Customer Service Representative

Portsmouth, NH

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Domino's

Customer Service Representitive

Hooksett, NH · On-site

$15.75 - $21.50/hr

Domino's Pizza is looking for energetic Customer Service Representatives to join our team. You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they ...

Circle K

Customer Service Representative

Concord, NH

$16 - $22/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Rochester, NH

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service JobsCustomer Service Jobs in Rochester, NH

Customer Service information

See Rochester, NH salary details

$9

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$26

How much do customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Rochester, NH? The most popular types of Customer Service jobs in Rochester, NH are:
What job categories do people searching Customer Service jobs in Rochester, NH look for? The top searched job categories for Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Service jobs? Cities near Rochester, NH with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Rochester, NH as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,265 per year, or $18.4 per hour.
Customer Service Representative

Customer Service Representative

Dead River Company

Somersworth, NH • On-site

$16 - $21.75/hr

Full-time

Posted 10 days ago

Dead River Company rating

7.4

Company rating: 7.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Join Our Team - Find Your Future!

Turn Great Service Into Great Earnings — Competitive Hourly Pay Plus Commission!

Position Summary:

Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions:

  1. Courteously answer incoming telephone calls and assist walk-in customers.
  2. Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.
  3. Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.
  4. Develop a thorough knowledge of all departments, products, services, and delivery schedules.
  5. Enthusiastically participates in annual market objectives, promotional programs and contests.
  6. Support other members of the office staff by cross-training within the department and offering assistance as needed.
  7. Perform other miscellaneous office duties such as filing, photocopying, and shredding.

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

  • Health Insurance – Premiums as low as $6 for full time employees!
  • Dental insurance and Vision Insurance
  • Company Provided Life insurance, Short-term and Long-Term disability
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Tuition assistance for employees and scholarships available for employees’ children
  • Discounts on our products and services
  • Opportunities for growth throughout our footprint.

Other Tasks:

Assist with special projects and other work-related duties as assigned.

Other Attributes Required:

  1. Dependability
  2. Good communication and listening skills
  3. Accuracy, organization, and attention to detail
  4. Ability to work in a dynamic environment without distraction
  5. Courteous demeanor and professional appearance
  6. Flexibility to work seasonal overtime
  7. Trouble shooting skills – within and between departments
  8. The ability to adapt to change

Education:

A high school diploma or equivalent is preferred.

Experience: One year of previous customer service experience including computer work is preferred.

Equipment and Tools Used:

Calculator, telephone, computer terminal, and copier.

Decisions Made:

This position works as a “trusted advisor” to provide assistance to our customers. Resolves customer issues such as delivery or billing problems. If dissatisfaction persists, the customer is referred to the appropriate department head for resolution.

Safety Considerations:

The main safety concern relates to proper ergonomics while working at a video display terminal.

Contacts:

This position deals frequently with customers over the telephone and in person requiring excellent customer relations skills. The Customer Service Representative also cooperatively works with other employees and interacts with other departments.

Work Environment:

The work environment is mainly an office setting. The heating season is typically faster paced than the rest of the year.

What Dead River Company employees say

Pay

Benefits

Hours and flexibility

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