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Online Customer Service Jobs in Rochester, NH (NOW HIRING)

Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...

Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...

Customer Service

Somersworth, NH

$16 - $21.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...

Customer Service

Sanford, ME

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service Representitive

Hooksett, NH

$15.75 - $21.50/hr

You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...

Customer Service Representitive

Hooksett, NH · On-site

$15.75 - $21.50/hr

You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...

Position Summary The Customer Service Specialist is responsible for managing a high volume of ... online banking account needs, including password resets. * Order copies of checks/payments as ...

New

Customer Service Specialist

Stratham, NH · On-site

$18 - $23.75/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Customer Service Associate

Kittery, ME

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Rep

Concord, NH · On-site

$16 - $22/hr

Job Summary The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service ...

Customer Service Associate

Dover, NH · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Concord, NH

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Showing results 1-20

Online Customer Service information

See Rochester, NH salary details

$9

$18

$26

How much do online customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for online customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What are the key skills and qualifications needed to thrive as an Online Customer Service Representative, and why are they important?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.
What are the most commonly searched types of Customer Service jobs in Rochester, NH? The most popular types of Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Online Customer Service jobs? Cities near Rochester, NH with the most Online Customer Service job openings:
Infographic showing various Online Customer Service job openings in Rochester, NH as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,265 per year, or $18.4 per hour.

$18 - $23.40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Aristocrat Technologies rating

6.3

Company rating: 6.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

190th of 230 rated it services


Job description

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you!
What You'll Do
  • Offer focused assistance to VIP clients, handling account, product, and service questions.
  • Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications.
  • Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls.
  • Share exclusive marketing offers and updates with VIP clients.
  • Offer insights on service gaps and customer feedback to elevate service standards.
  • Meet and exceed set performance goals and targets.

What We're Looking For
  • Proven experience in a customer service role, preferably dealing with VIP clients.
  • Outstanding communication and interpersonal skills.
  • Ability to diagnose intricate technical problems associated with different applications.
  • Strong problem-solving skills and a proactive approach to customer support.
  • Ability to handle high volumes of inbound and outbound interactions efficiently.
  • Experience in communicating marketing deals and updates to clients.
  • Capability to offer constructive feedback aimed at improving service quality.
  • Ambitious and goal-oriented approach with a track record of meeting performance targets.
  • Familiarity with CRM software and customer service tools.
  • A great teammate with a collaborative spirit and a passion for delivering flawless customer experiences.

Join us at Aristocrat and be part of a team that values excellence, innovation, and collaboration. Together, we can achieve outstanding results and bring happiness to millions of people around the world through the power of play!
Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited's (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Our Values
  • All about the Player
  • Talent Unleashed
  • Collective Brilliance
  • Good Business Good Citizen

Travel Expectations
None
Pay Range
$18.00 - $23.40 per hour
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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