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Online Customer Service Jobs in Rochester, NH (NOW HIRING)

Hello Sunshine Travels

Customer Service

Portsmouth, NH · On-site

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Proficient in using online tools and booking platforms (training provided). * Passion for travel ...

Raven Ridge

Customer Service

Concord, NH · On-site

$16 - $22/hr

What You'll Do As a Customer Service Representative, you'll play a vital role in delivering an exceptional customer experience while ensuring orders are processed accurately and efficiently.

KFC Sanweco Inc.

Customer Service

Somersworth, NH

$16 - $21.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC Sanweco Inc.

Customer Service

Sanford, ME

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Domino's Pizza

Customer Service Representitive

Hooksett, NH · On-site

$15.75 - $21.50/hr

You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...

Domino's

Customer Service Representitive

Hooksett, NH · On-site

$15.75 - $21.50/hr

You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...

Sherwin-Williams

Customer Service Specialist

Stratham, NH · On-site

$19/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Customer Service Specialist

Stratham, NH · On-site

$18 - $23.75/hr

  • Medical

  • Retirement

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Customer Service Specialist

Stratham, NH

$18 - $23.75/hr

  • Medical

  • Retirement

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Key Heating & Cooling

Customer Service / Dispatch

Alton, NH · On-site

$22 - $25/hr

  • Dental

  • Vision

  • Retirement

Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time Department: Customer Experience / Dispatch About the Role We are seeking a proactive and customer-focused ...

Walgreens

Customer Service Associate

Concord, NH

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Key Heating and Cooling

Customer Service / Dispatch

Alton, NH · On-site

$22 - $25/hr

  • Dental

  • Vision

  • Retirement

Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time Department: Customer Experience / Dispatch About the Role We are seeking a proactive and customer-focused ...

Walgreens

Customer Service Associate

Kennebunk, ME · On-site

$15.25 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Epping, NH · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Concord, NH

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kittery, ME · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsOnline Customer Service JobsOnline Customer Service Jobs in Rochester, NH

Online Customer Service information

See Rochester, NH salary details

$9

$18

$26

How much do online customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online customer service in Rochester, NH is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Rochester, NH?

The most popular types of Customer Service jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Online Customer Service jobs?

Cities near Rochester, NH with the most Online Customer Service job openings:

Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,349 per year, or $18.4 per hour.

Customer Service

Hello Sunshine Travels

Portsmouth, NH • On-site

$16.25 - $22.25/hr

Other

Re-posted 3 days ago

Job description

About the job Customer Service
Customer Service Representative Travel Industry
Remote | Flexible Schedule |
About the Role:
We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients before, during, and after their trips ensuring every traveler has a smooth, memorable experience.
Responsibilities:

  • Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
  • Provide quotes, itineraries, and travel recommendations based on client preferences.
  • Handle changes, cancellations, and special requests with professionalism and care.
  • Maintain accurate client profiles and documentation.
  • Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.
  • Follow up with clients post-travel to ensure satisfaction and encourage referrals.
  • Stay current on promotions, destinations, and supplier policies.
  • Support the sales and travel advisor team by ensuring excellent client experience.
Qualifications:
  • Strong communication and problem-solving skills.
  • Customer service or hospitality experience preferred (travel industry a plus!).
  • Self-motivated and organized, with attention to detail.
  • Comfortable working remotely and managing multiple clients at once.
  • Proficient in using online tools and booking platforms (training provided).
  • Passion for travel and helping others create unforgettable memories!
Perks:
  • Full training and certification programs provided.
  • Flexible work-from-home schedule.
  • Access to travel discounts and exclusive perks.
  • Growth opportunities and performance bonuses.

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