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Online Customer Service Jobs in Rochester, NH (NOW HIRING)

Bangor Savings Bank

Customer Service Specialist

Concord, NH · On-site

$22 - $29.34/hr

  • Medical

  • Life

This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic ...

Walgreens

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Epping, NH · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kennebunk, ME

$15.25 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

A Merrie Sweepe

Customer Service Representative

Greenland, NH · On-site

$20 - $22/hr

  • Medical

  • Retirement

  • PTO

We are seeking a friendly, organized, and detail-oriented Customer Service Representative (CSR) to join our team. As the first point of contact for our customers, you will play an essential role in ...

Walgreens

Customer Service Associate

Wolfeboro, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

York, ME · On-site

$15.10 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens Boots Alliance

Customer Service Associate

York, ME · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Employnet Inc

Customer Service Representative

Concord, NH · On-site

$17/hr

  • Medical

  • Dental

  • Vision

Job Summary The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service ...

Walgreens

Customer Service Associate

Kittery, ME · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Epping, NH · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Eastern Propane

Customer Service Representative

Rochester, NH · On-site

$15.75 - $21.25/hr

SEASONAL CUSTOMER SERVICE REPRESENTATIVE Rochester, NH - Full Time About our energy Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New ...

Walgreens

Customer Service Associate

Wolfeboro, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kennebunk, ME · On-site

$15.10 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kittery, ME · On-site

$15.10 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Circle K

Customer Service Representative

Barrington, NH · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Walgreens

Customer Service Associate

Exeter, NH · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Showing results 21-40

All JobsOnline Customer Service JobsOnline Customer Service Jobs in Rochester, NH

Online Customer Service information

See Rochester, NH salary details

$9

$18

$26

How much do online customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online customer service in Rochester, NH is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Rochester, NH?

The most popular types of Customer Service jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Online Customer Service jobs?

Cities near Rochester, NH with the most Online Customer Service job openings:

Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,349 per year, or $18.4 per hour.

Customer Service / Dispatch

Key Heating and Cooling

Alton, NH

$22 - $25/hr

Full-time

Dental, Vision, Retirement

Re-posted 17 days ago

Job description

Job Title: Customer Service Representative (CSR)

Location: Alton NH office
Employment Type: Full-Time
Department: Customer Experience / Dispatch


About the Role

We are seeking a proactive and customer-focused Customer Service Representative (CSR) with customer service / office setting experience. This role bridges customer support and brand engagement, ensuring every interaction strengthens customer relationships and supports our marketing objectives to ensure the customer is receiving the our 5 Star Experience each time.


The ideal candidate understands the importance of the customer experience principles and is able to identify customer needs, provide tailored solutions.


Key Responsibilities

  • Respond to customer inquiries via phone, email, chat, and social media in a professional and timely manner
  • Resolve customer concerns while maintaining high satisfaction and brand standards
  • Support marketing initiatives by communicating promotions, campaigns, and product updates to customers
  • Gather and document customer feedback to inform marketing strategies and product improvements
  • Assist in executing email campaigns, surveys, and customer engagement initiatives
  • Maintain accurate customer records in CRM systems
  • Collaborate with marketing and sales teams to align messaging and customer experience
  • Identify upselling and cross-selling opportunities when appropriate


Qualifications

  • 1-3 years of experience in customer service, marketing, or a related role
  • Excellent written and verbal communication skills
  • Ability to learn industry CRM systems and digital communication tools
  • Ability to analyze customer feedback and identify trends
  • Strong problem-solving skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Strong multiphone line skills


What We Offer

  • Competitive salary and benefits package - including Aflac packages, vision, dental, 401k,
  • Opportunities for professional development and career growth
  • Collaborative and innovative work environment
  • Employee wellness programs


If you are passionate about customer experience and understand how marketing drives engagement and loyalty, we encourage you to apply and join our team.

Apply