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Home Based Customer Service Jobs in Rochester, NH

Hello Sunshine Travels

Customer Service

Portsmouth, NH · Remote

$16.25 - $22.25/hr

Provide quotes, itineraries, and travel recommendations based on client preferences. * Handle ... Flexible work-from-home schedule. * Access to travel discounts and exclusive perks. * Growth ...

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Home Based Customer Service information

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How much do home based customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for home based customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Customer Service Representative, and why are they important?

To thrive as a Home Based Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is usually required. Strong time management, patience, and the ability to work independently are crucial soft skills in this remote environment. These skills ensure efficient customer support, high satisfaction rates, and reliable performance while working remotely.

What are some common challenges faced by home-based customer service representatives, and how can they be managed?

Home-based customer service representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with team members remotely. To address these, it's important to create a dedicated, distraction-free workspace, establish a daily routine, and use digital tools for regular communication with colleagues and supervisors. Many companies also provide training and virtual support to help remote employees stay engaged and productive.

What are home based customer service jobs?

Home based customer service jobs are positions where individuals assist customers with inquiries, issues, or orders from the comfort of their own homes. These roles typically involve answering phone calls, responding to emails or chats, and providing support for products or services. Employees use computers, phones, and specialized software to communicate with customers and record information. Home based customer service jobs offer flexible work environments and are popular among those seeking remote work opportunities.

What is the difference between Home Based Customer Service vs Remote Customer Support?

AspectHome Based Customer ServiceRemote Customer Support
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, technical knowledge often preferred
Work EnvironmentHome office, flexible hoursHome office, may require specific software or tools
Industry UsageCustomer service across various sectorsTechnical support, product assistance, IT-related services
Search IntentJobs involving customer interaction from homeTechnical or product support roles working remotely

Home Based Customer Service and Remote Customer Support both involve working from home, but the former focuses on general customer interactions across industries, while the latter often emphasizes technical or product-specific support. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What are the most commonly searched types of Customer Service jobs in Rochester, NH? The most popular types of Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Home Based Customer Service jobs? Cities near Rochester, NH with the most Home Based Customer Service job openings:
Home Based Customer Service jobs near you
Clinician - Home Based

Clinician - Home Based

Northeast Family Services

Rochester, NH

$55 - $60K/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Ready for a summer schedule that works for you?  
Summer Fun Fridays at Northeast Family Services! 
We close at 12:30pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharge, and enjoy the summer sunshine! 

$1000 STAY-ON BONUS! 

 
Northeast Family Services is a premier mental health provider with over 20 years of experience providing services to children, youth, and families. Are you looking for a rewarding career helping children, adults and families thrive? If you’re a dedicated mental health professional seeking a new role, we are looking for YOU! Don’t miss this opportunity to join a rapidly growing and well-regarded organization.  

The ISO Home Based Clinician reports to the clinical supervisor and serves as a primary therapist and contact for all in-home clients assigned. The ISO Clinician utilizes evidence-based treatment methodologies and ensures the effective implementation of all in-home treatment and programming for clients on their caseload.  

Positions are available NOW throughout New Hampshire! 
Responsibilities include:  

 

  • Maintains assigned caseload and ensures the proper implementation of in-home services in accordance with referrals made by DCYF. 

  • Works collaboratively with DCYF to respond to referral requests, create treatment plans, participate in treatment meetings, and provide regular clinical documentation. 

  • Develops treatment plans with measurable and attainable goals in collaboration with families and DCYF. 

  • Adheres to all documentation requirements of service delivery including assessment writing and report writing. 

  • Participates in reporting progress to the court system through in person appearances and written reporting as requested. 

  • Provides therapeutic intervention to children, adults, and families as assigned in home and community-based settings. 

  • Provides parent education and supervised visitation to children, adults, and families in home and community-based settings. 

  • Serves as clinical lead on cases when multiple providers are assigned. 

  • Interfaces with DCYF, the NH court system, schools, behavioral health providers, and any other involved members of the treatment team as necessary to provide quality service delivery. 

  • On-call rotation: responsible for responding to phone to provide support to families as utilized. 

  • Early evening availability required for working hours. Most visits to clients are in the afternoon or early evenings. Must have flexible availability to work due to this. Schedule/hours are subject to our clients needs.

  • Successfully assesses client risk on an ongoing basis and consult with clinical supervisor regarding any safety concerns. 

  • Transportation of clients, including children and adults, requiring car seat and booster seat installation. 

  • Ability to successfully document all clinical contacts and documentation through Electronic Health System. 

  • Other duties as assigned. 
     

 

Qualifications:  

 

  • Master’s Degree with a major in social work, counseling, psychology or related human services field valid under NH state guidelines. 

  • Two years minimum clinical experience working with children, adolescents, youth and families in a home or community setting preferred  

 

OR  

 

  • Bachelor’s Degree with a major in social work, counseling, psychology or related human services field valid under NH state guidelines.  

  • Five years minimum clinical experience working with children, adolescents, youth and families in a home or community setting preferred  

 

AND 

  • Valid driver’s license with reliable and consistent access to a vehicle; proof of insurance is required  

  • Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

  • Access to high speed secure internet required.

 

Benefits: (Full time employees) 

 

  • Health, dental & vision   

  • Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day 

  • 3 weeks paid vacation   

  • 11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)   

  • Generous sick time including mental health days 401k retirement plan with up to 4% match   

  • Voluntary short and long-term disability   

  • Voluntary Life Insurance    

  • Mileage reimbursement   

  • Longevity award - Monetary bonus and a vacation day annually   

  • Company provided laptop and cell phone  

  • Opportunity for professional growth   

  • Supervision for licensure provided   

  • Tuition Reimbursement    

  • Personal cell phone discount    

 

Compensation:  

Full-time: Salary $55-$60k 

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