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Customer Service Assistant Jobs in Rochester, NH

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Customer Service Assistant information

See Rochester, NH salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer service assistant in Rochester, NH is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rochester, NH? The most popular types of Customer Service jobs in Rochester, NH are:
What are popular job titles related to Customer Service Assistant jobs in Rochester, NH? For Customer Service Assistant jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Rochester, NH look for? The top searched job categories for Customer Service Assistant jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Service Assistant jobs? Cities near Rochester, NH with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rochester, NH as of June 2026, with employment types broken down into 38% Full Time, 53% Part Time, and 9% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,765 per year, or $19.6 per hour.

Customer Service Assistant II (CSA Bank)/Req #1184 Onsite Only

Partners Bank

Portsmouth, NH • On-site

$18.51 - $26.73/hr

Full-time

Re-posted 4 hours ago

Job description

Customer Service Assistant II

Department: Branch Administration

Reports to: Market Manager/Assistant Branch Manager

Supervises: None

Status: Full-Time / Non-exempt / On-Site Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for the Customer Service Assistant II:

  • The Customer Service Assistant (CSA) II performs all the duties of Teller and Customer Service Representatives as needed.
  • Working within established guidelines, policies and procedures, the individual will sell and service all deposit and some consumer loan products, handle various customer inquiries and problem resolution and processes a wide variety of transactions.
  • Is proficient in the use of various teller and customer service equipment and technology.
  • Proactively utilizes needs-based sales techniques to uncover opportunities and recommends appropriate products and services to meet customer needs.
  • Proficient in new account opening, maintenance and the Bank’s online banking services.
  • Responsible for the development of new business relationships and maintaining existing relationships.

Job Requirements for the Customer Service Assistant II:

  • Two or more years teller and/or customer service banking experience in a branch or call center environment.
  • Interacts easily with others and enjoys working with a variety of people and in a team environment.
  • Excellent sales, service, interpersonal and communication skills.
  • Strong organizational, technical and computer skills
  • Adapts well to change and able to effectively multi task
  • Extensive knowledge of teller and customer service processes, policies, guidelines and procedures.
  • Strong product knowledge

Specific Job Functions for the Customer Service Assistant II:

  • Highly proficient in the processing of a wide variety of various teller and customer service-related transactions and activities
  • Proactively develops cross-sell opportunities and responds to customers’ inquiries to recommend appropriate product and services to meet their needs.
  • Proficient in opening accounts, assisting with online banking inquiries, services and functionality, performing various account maintenance, handling basic consumer loan requests and making referrals to other lines of business.
  • Maintain and balance cash drawer accurately and efficiently.
  • Provide exceptional service to customers, coworkers and team members.
  • Understand and adhere to various policies and procedures including security, compliance and operations.
  • Participates in on-going job-related training programs including but not limited to sales, service, compliance and product knowledge.
  • Perform additional duties as required.

This Job Description for the Customer Service Assistant II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.