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Customer Service Assistant Jobs in Rochester, NH

Service Asst. Manager We are a family owned and operated business, which means that we will always ... Ensure that customers receive prompt, courteous, and effective service. * Serve as a liaison ...

Service Asst. Manager We are a family owned and operated business, which means that we will always ... Ensure that customers receive prompt, courteous, and effective service. * Serve as a liaison ...

Service Asst. Manager We are a family owned and operated business, which means that we will always ... Ensure that customers receive prompt, courteous, and effective service. * Serve as a liaison ...

Service Asst. Manager We are a family owned and operated business, which means that we will always ... Ensure that customers receive prompt, courteous, and effective service. * Serve as a liaison ...

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Customer Service Assistant information

See Rochester, NH salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service assistant in Rochester, NH is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities alongside standard customer service work.
What are the most commonly searched types of Customer Service jobs in Rochester, NH? The most popular types of Customer Service jobs in Rochester, NH are:
What job categories do people searching Customer Service Assistant jobs in Rochester, NH look for? The top searched job categories for Customer Service Assistant jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Service Assistant jobs? Cities near Rochester, NH with the most Customer Service Assistant job openings:
Infographic showing various Customer Service Assistant job openings in Rochester, NH as of May 2026, with employment types broken down into 1% As Needed, 41% Full Time, 52% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $40,765 per year, or $19.6 per hour.
Customer Service Assistant I (Teller)

Customer Service Assistant I (Teller)

Kennebunk Savings

Ogunquit, ME

$16 - $20.75/hr

Other

Posted 24 days ago


Job description

Job Opportunity At Kennebunk Savings

Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do. Our core values– Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief. They guide our day to day actions – from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another. Our core values form the foundation of our culture. Embodying them forms the basis of what makes for a successful employee at Kennebunk Savings.

Scope of Work:

The individual in this role will accurately and efficiently process a variety of customer transactions. This individual will be knowledgeable of our company's products and services to effectively meet the customer's needs and provide a high level of customer service.

Essential Functions (3):

  • Transaction Processing/Cash handling - Process a variety of transactions accurately and efficiently which may include deposits, withdrawals, loan payments, check cashing, verifying incoming/outgoing cash, and daily balancing of cash drawer/vaults
  • Customer Experience – Displays the following attributes: friendly, outgoing, professional, courteous, projects a positive image, resolves problems quickly and efficiently, and is respectful to customers.
  • Product/Technical Knowledge – Maintains a working knowledge of company products and services in order to communicate effectively with customers. Proficient with technology required for this position.

Other Duties & Responsibilities:

  • Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
  • Understands, supports and adheres to organizational policies and procedures
  • Consistently emphasizes the importance of teamwork in the department and company at large
  • Responsible for keeping abreast of company news and information
  • Responsible for completing required training and policy review
  • May serve on various committees
  • Willingness to take on additional tasks and duties

Certifications & Licenses Required:

  • N/A

Desired Knowledge, Skills & Abilities:

  • Displays high level of regard for trust and confidentiality
  • Has a working knowledge of Microsoft Office Products
  • Displays strong written and verbal communication skills
  • Displays strong organization skills and the ability to multi-task to meet established deadlines
  • Demonstrates a high level of accuracy and attention to detail
  • Effectively uses analytical skills to solve technical, as well as, non-technical problems
  • Prior knowledge of banking regulations is preferred
  • Ability to adapt to change

Desired Job Experience:

  • Experience in a professional, service focused and fast-paced environment

Desired Education:

  • High school or General Education Diploma

Working Conditions & Minimum Physical Requirements:

  • Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards
  • Dexterity of hands and fingers to operate a computer and other office equipment
  • Lifting and moving of moderately heavy objects on occasion
  • Standing for extended periods of time

External and internal applicants, as well as position incumbents who become disable as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.