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Customer Service Jobs in Rochester, NH (NOW HIRING)

Raven Ridge

Customer Service

Concord, NH · On-site

$16 - $22/hr

What You'll Do As a Customer Service Representative, you'll play a vital role in delivering an exceptional customer experience while ensuring orders are processed accurately and efficiently.

Hello Sunshine Travels

Customer Service

Portsmouth, NH · On-site

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

KFC Sanweco Inc.

Customer Service

Somersworth, NH

$16 - $21.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC Sanweco Inc.

Customer Service

Sanford, ME · On-site

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Walgreens

Customer Service Associate

Concord, NH · On-site

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kittery, ME · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kennebunk, ME · On-site

$15.25 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Epping, NH · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Exeter, NH

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Concord, NH · On-site

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Epping, NH

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kennebunk, ME

$15.25 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Rochester, NH

Customer Service information

See Rochester, NH salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service in Rochester, NH is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Rochester, NH?

The most popular types of Customer Service jobs in Rochester, NH are:

What are popular job titles related to Customer Service jobs in Rochester, NH?

For Customer Service jobs in Rochester, NH, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Rochester, NH look for?

The top searched job categories for Customer Service jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Customer Service jobs?

Cities near Rochester, NH with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Rochester, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,349 per year, or $18.4 per hour.

Customer Service

Raven Ridge

Concord, NH • On-site

$16 - $22/hr

Other

Posted 16 days ago

Job description

Are you someone who enjoys helping customers, solving problems, and keeping things organized? We're partnering with a growing and well-established company seeking a Customer Service Representative to join its collaborative team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys being the go-to resource for customers.
No industry or product experience is required-we're looking for someone with outstanding customer service skills, strong attention to detail, and a willingness to learn. Comprehensive training will be provided.
What You'll Do
As a Customer Service Representative, you'll play a vital role in delivering an exceptional customer experience while ensuring orders are processed accurately and efficiently. Responsibilities include:

  • Answer customer calls and emails professionally, providing prompt and courteous service.
  • Process customer orders, web inquiries, quotes, and order changes using company systems.
  • Maintain accurate customer records and documentation.
  • Respond to customer questions regarding pricing, order status, and lead times.
  • Process purchase orders, credit card transactions, returns, and replacement orders.
  • Coordinate technical inquiries with internal team members.
  • Manage compliance-related documentation and customer tax-exempt information.
  • Identify opportunities to improve processes and enhance the customer experience.
  • Support and mentor newer team members while contributing to a positive, team-oriented culture.
What We're Looking For
  • 2+ years of customer service, inside sales support, order processing, or administrative experience.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills.
  • Comfortable learning new technology and business systems (ERP/CRM experience is a plus).
  • Positive attitude with a collaborative, team-first mindset.
  • Initiative to take ownership of responsibilities and continuously improve processes.
Preferred Qualifications
  • Experience with ERP or CRM systems such as NetSuite, SAP, Microsoft Dynamics, Salesforce, or similar.
  • Experience processing customer orders or supporting inside sales teams.
  • Familiarity with tax exemption documentation or compliance processes is helpful but not required.
Why You'll Love This Opportunity
  • Comprehensive training provided-no industry experience required.
  • Join a stable, growing organization with a supportive team environment.
  • Opportunity to develop new technical and customer service skills.
  • Collaborative culture that values teamwork, continuous improvement, and employee growth.
  • Competitive compensation and comprehensive benefits package.

If you're looking for an opportunity where your customer service skills will make a real impact and where you'll be supported as you grow your career, we'd love to hear from you. Apply today to learn more about this confidential opportunity!

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