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Customer Service Jobs in Rochester, NH (NOW HIRING)

Walgreens

Customer Service Associate

Wolfeboro, NH

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Dover, NH · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wolfeboro, NH · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Epping, NH · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Hooksett, NH · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Dover, NH · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Dover, NH · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kittery, ME · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Domino's Pizza

Customer Service Representitive

Hooksett, NH

$15.75 - $21.50/hr

Domino's Pizza is looking for energetic Customer Service Representatives to join our team. You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they ...

Domino's

Customer Service Representitive

Hooksett, NH · On-site

$15.75 - $21.50/hr

Domino's Pizza is looking for energetic Customer Service Representatives to join our team. You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they ...

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All JobsCustomer Service JobsCustomer Service Jobs in Rochester, NH

Customer Service information

See Rochester, NH salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Rochester, NH? The most popular types of Customer Service jobs in Rochester, NH are:
What job categories do people searching Customer Service jobs in Rochester, NH look for? The top searched job categories for Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Service jobs? Cities near Rochester, NH with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Rochester, NH as of May 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,265 per year, or $18.4 per hour.

Customer Service / Dispatch

Key Heating and Cooling

Alton, NH • On-site

$22 - $25/hr

Full-time

Dental, Vision, Retirement

Posted 29 days ago

Job description

Job Title: Customer Service Representative (CSR)
Location: Alton NH office
Employment Type: Full-Time
Department: Customer Experience / Dispatch
About the Role
We are seeking a proactive and customer-focused Customer Service Representative (CSR) with customer service / office setting experience. This role bridges customer support and brand engagement, ensuring every interaction strengthens customer relationships and supports our marketing objectives to ensure the customer is receiving the our 5 Star Experience each time.
The ideal candidate understands the importance of the customer experience principles and is able to identify customer needs, provide tailored solutions.
Key Responsibilities
  • Respond to customer inquiries via phone, email, chat, and social media in a professional and timely manner
  • Resolve customer concerns while maintaining high satisfaction and brand standards
  • Support marketing initiatives by communicating promotions, campaigns, and product updates to customers
  • Gather and document customer feedback to inform marketing strategies and product improvements
  • Assist in executing email campaigns, surveys, and customer engagement initiatives
  • Maintain accurate customer records in CRM systems
  • Collaborate with marketing and sales teams to align messaging and customer experience
  • Identify upselling and cross-selling opportunities when appropriate

Qualifications
  • 1-3 years of experience in customer service, marketing, or a related role
  • Excellent written and verbal communication skills
  • Ability to learn industry CRM systems and digital communication tools
  • Ability to analyze customer feedback and identify trends
  • Strong problem-solving skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Strong multiphone line skills

What We Offer
  • Competitive salary and benefits package - including Aflac packages, vision, dental, 401k,
  • Opportunities for professional development and career growth
  • Collaborative and innovative work environment
  • Employee wellness programs

If you are passionate about customer experience and understand how marketing drives engagement and loyalty, we encourage you to apply and join our team.

Apply