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Customer Service Jobs in Renton, WA (NOW HIRING)

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

SBM Management Services

Customer Service Rep

Seattle, WA · On-site

$21.70/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

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All JobsCustomer Service JobsCustomer Service Jobs in Renton, WA

Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Renton, WA?

The most popular types of Customer Service jobs in Renton, WA are:

What are popular job titles related to Customer Service jobs in Renton, WA?

For Customer Service jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Renton, WA look for?

The top searched job categories for Customer Service jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Service jobs?

Cities near Renton, WA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Service Rep.

Fischer Services

Mountlake Terrace, WA • On-site

$27 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description


 

Customer Service Representative (CSR)

Fischer Services | Join a Team That Truly Cares

At Fischer Services, we know that when a customer calls us, it's usually because something isn't working the way it should. Their plumbing is leaking, their heating system stopped working, their electrical issue can't wait, or they simply need help from someone they can trust.

That's why we're looking for more than just a Customer Service Representative.

We're looking for someone who genuinely cares about people.

Someone who can bring calm to a stressful situation, listen with empathy, and make customers feel confident that they've called the right company.

If you're someone who loves helping others, thrives in a fast-paced environment, and enjoys being the friendly voice that keeps everything moving, we'd love to meet you.

What You'll Do

As a Customer Service Representative, you'll serve as the first point of contact for our customers and play a critical role in creating an exceptional customer experience.

Responsibilities include:

  • Answering inbound customer calls with professionalism, empathy, and urgency
  • Making outbound calls to customers regarding scheduling, follow-up, and service needs
  • Scheduling appointments and coordinating technician calendars
  • Dispatching technicians and managing daily route adjustments
  • Providing updates and communication between customers and field teams
  • Assisting with administrative and clerical tasks as needed
  • Maintaining accurate customer records and documentation
  • Supporting multiple departments while keeping customer satisfaction top of mind
  • Helping ensure every customer interaction reflects our commitment to service excellence

What Makes Someone Successful in This Role?

We're looking for people who naturally:

  • Enjoy helping others
  • Stay calm under pressure
  • Communicate clearly and professionally
  • Show empathy and compassion
  • Pay attention to details
  • Thrive in a busy, team-oriented environment
  • Adapt quickly when priorities change
  • Take ownership and follow through

You don't have to know everything about plumbing, heating, electrical, or restoration services—we can teach that. We can't teach a genuine desire to help people.

Preferred Qualifications

  • Previous customer service, call center, dispatching, scheduling, or administrative experience
  • Strong phone and communication skills
  • Comfortable using computers and multiple software programs simultaneously; experience with Service Titan preferred 
  • Excellent organizational and multitasking abilities
  • Experience in home services, construction, trades, or service industries is a plus
  • Positive attitude and willingness to learn

Why Fischer Services?

We believe great customer service starts with great people.

When you join Fischer Services, you'll become part of a team that supports one another, celebrates wins together, and takes pride in helping customers through some of their most stressful moments.

We offer:

  • Competitive pay
  • Medical, dental, and vision benefits
  • Paid time off and paid holidays
  • 401(k) with company match
  • Career growth opportunities
  • Ongoing training and development
  • A supportive, family-oriented culture
  • A fast-paced environment where no two days are the same

The Opportunity

If you're looking for a position where you can make a real difference, build meaningful customer relationships, and be part of a team that genuinely cares about people, we'd love to hear from you.

Come be the voice that helps customers feel taken care of when they need it most.

Fischer Services is an Equal Opportunity Employer and values diversity in the workplace.