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Customer Service Jobs in Renton, WA (NOW HIRING)

Cognier Inc

Customer Service Manager

Tacoma, WA · Remote

You will lead a team of customer service representatives, implementing best practices, training programs, and performance metrics to drive continuous improvement. The ideal candidate will have a ...

Cognier Inc

Customer Service Manager

Tacoma, WA · On-site +1

You will lead a team of customer service representatives, implementing best practices, training programs, and performance metrics to drive continuous improvement. The ideal candidate will have a ...

MODERN AVIATION INC

Manager, Customer Service

Seattle, WA · On-site

$80K - $95K/yr

The Customer Service Manager is responsible for the day-to-day leadership, safety, service quality, and operational effectiveness of the FBO Customer Service Team. This role works closely with the ...

Glassybaby LLC

Customer Service Representative

Redmond, WA · On-site

$21.30 - $22.50/hr

Answer glassybaby customer service phone lines in a timely and professional manner. * Treat all customers equally and provide consistent, attentive service. * Respond to voicemails left on the ...

Glassybaby LLC

Customer Service Representative

Redmond, WA · On-site

$21.30 - $22.50/hr

Answer glassybaby customer service phone lines in a timely and professional manner. * Treat all customers equally and provide consistent, attentive service. * Respond to voicemails left on the ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Walgreens

Customer Service Associate

Auburn, WA · On-site

$15.75 - $21.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Port Orchard, WA

$15.50 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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See Renton, WA salary details

$11

$21

$30

How much do customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Renton, WA? The most popular types of Customer Service jobs in Renton, WA are:
What are popular job titles related to Customer Service jobs in Renton, WA? For Customer Service jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Renton, WA look for? The top searched job categories for Customer Service jobs in Renton, WA are:
What cities near Renton, WA are hiring for Customer Service jobs? Cities near Renton, WA with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Renton, WA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,978 per year, or $21.1 per hour.
Customer Service Representative

Customer Service Representative

SBM Management Services LP

Seattle, WA • On-site

$20.30 - $21.30/hr

Full-time

Posted 7 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

165th of 208 rated facilities management

Job description

Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: May be required to have a valid driver's license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
  • Physical Demands & Work Environment
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:
Monday-Friday: 8:00am-4:30pm
$20.30- $21.30 per hour
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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