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Customer Service Jobs in Decatur, TX (NOW HIRING)

GritR Sports

Customer Service

North Richland Hills, TX · On-site

$17/hr

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

GritR Sports

Customer Service

North Richland Hills, TX · On-site

$17/hr

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

GritR Sports

Customer Service

North Richland Hills, TX

$18/hr

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

Home Depot

Customer Service

Sunset, TX · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

dbi

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Part Time Customer Service

Fort Worth, TX

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsCustomer Service JobsCustomer Service Jobs in Decatur, TX

Customer Service information

See Decatur, TX salary details

$8

$16

$24

How much do customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Decatur, TX? The most popular types of Customer Service jobs in Decatur, TX are:
What are popular job titles related to Customer Service jobs in Decatur, TX? For Customer Service jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Decatur, TX look for? The top searched job categories for Customer Service jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Customer Service jobs? Cities near Decatur, TX with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Decatur, TX as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,950 per year, or $16.8 per hour.
Customer Service

Customer Service

CORE PERSONNEL STAFFING SERVICES, LLC

Keller, TX

$18 - $20/hr

Other

Posted 10 days ago

Job description

Job Position: Sales Representative
Location: Keller, TX 76244
Pay Rate: $18.00-$20.00/hr
Shift: 8am-5pm, Mon-Fri
Description: Responsible for making out-bound sales calls to obtain contracts for the company within company goal
guidelines. Provide customer service support for designated customers.
WORK SKILLS
• Skilled in operating a computer, copy machine and multi-line telephone.
• Skilled in answering the telephone in a pleasant and helpful manner.
• Ability to add, subtract and perform basic arithmetic equations.
• Ability to establish and maintain effective working relationships with Management, customers,
potential customers, and co-workers.
• Proven world class client service skills
• Ability to work through difficult/complex customer service issues.
• Consistently embraces a "Think Customer First philosophy."
• Ability to create a "win/win"situation for customer and Company through excellent customer
service.
• The ability to remain professional and calm through difficult situations.

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