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Customer Service Representative Jobs in Decatur, TX

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

dbi

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

U-Haul

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Grapevine, TX · On-site

$14.75 - $20/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Denton, TX

$15 - $20.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Uhaul

customer service rep

Fort Worth, TX · On-site

$15.25 - $20.75/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

Uhaul

Customer Service Rep

Haltom City, TX

$14 - $19.25/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

U-Haul

Customer Service Representative

Haltom City, TX

$11 - $13/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Denton, TX

$15 - $20.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

QUIKRETE

Customer Service Representative

Grapevine, TX

$14.75 - $20/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team! This is an on-site role, and will not be remote or hybrid, at any time. What We Offer: * Work in a ...

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Customer Service Representative information

See Decatur, TX salary details

$8

$16

$24

How much do customer service representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer service representative in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Decatur, TX? The most popular types of Customer Service Representative jobs in Decatur, TX are:
What are popular job titles related to Customer Service Representative jobs in Decatur, TX? For Customer Service Representative jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Decatur, TX look for? The top searched job categories for Customer Service Representative jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Customer Service Representative jobs? Cities near Decatur, TX with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Decatur, TX as of May 2026, with employment types broken down into 40% Full Time, 54% Part Time, and 6% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $34,950 per year, or $16.8 per hour.

Customer Service Representative

Habibi Acquisitions

Grapevine, TX • On-site

$42K - $65K/yr

Full-time

Posted 7 days ago

Job description

Customer Service Representative

We are seeking to hire a knowledgeable and dedicated Customer Service Representative to educate and engage consumers on clients' products and grow our client target audience. The Customer Service Representative should value integrity, enjoy working in teams of people, and have a desire for professional development. Primary roles are answering customer questions, setting up accounts, and generating sales transactions.

Responsibilities of the Customer Service Representative:

  • Communicate effectively with clientele to maintain customer satisfaction and loyalty.
  • Pursue existing and potential customers face to face to close sales.
  • Establish and devise strategies to meet personal goals consistent with clients' standards of productivity.
  • Maintain knowledge of current promotions, exchange guidelines, payment policies.
  • Deescalate customer concerns while by providing options that satisfied both customer and business
  • Create a memorable customer service experience to ensure client retention.

Desired Skills of the Customer Service Representative:

  • Committed to supporting others and developing collaborative relationships
  • Team player consistently works efficiently and provides support to all in-store departments
  • Creative and effective problem-solving skills.
  • Able to handle multiple tasks through delegation and prioritization.
  • Experience simplifying product details to increase customer understanding.
  • Comfortable with utilizing delegation and leadership skills
  • Highly adaptable in a fast-paced environment.

Perks We Offer:

  • Flexible schedules
  • Advancement opportunities
  • Bonuses, incentives, and competitive compensation.
  • Comprehensive training