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Customer Service Representative Jobs in Decatur, TX

Brightwing

CSR

Fort Worth, TX

$18 - $20/hr

The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

Circle K

Customer Service Representative

Roanoke, TX · On-site

$15.25 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

ENERGY worldnet

Customer Service Representative

Decatur, TX · On-site

$14.25 - $19.50/hr

Join Our Team as a Customer Service Representative! About Us At Energy Worldnet (EWN), we deliver innovative technology solutions that empower our clients and support the future of the energy ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

Johnson Service Group

Be Seen First

Customer Service Representative

Gainesville, TX · On-site

$15 - $19/hr

Johnson Service Group is seeking a contract Customer Service Representative I to work in Gainesville, TX location. Description we value service-oriented team players who demonstrate strong ...

New

Sheltair Aviation

Customer Service Representative

Denton, TX · On-site

$15 - $20.50/hr

Customer Service Representative We at Sheltair are committed to excellence -- a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we ...

Circle K

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Decatur, TX

Customer Service Representative information

See Decatur, TX salary details

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How much do customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Decatur, TX?

The most popular types of Customer Service Representative jobs in Decatur, TX are:

What are popular job titles related to Customer Service Representative jobs in Decatur, TX?

For Customer Service Representative jobs in Decatur, TX, the most frequently searched job titles are:

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The top searched job categories for Customer Service Representative jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Customer Service Representative jobs?

Cities near Decatur, TX with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Decatur, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,950 per year, or $16.8 per hour.

Customer Service Representative

Stoner's Pizza Joint

Denton, TX • On-site

$15 - $20.50/hr

Full-time

Re-posted 4 days ago

Stoner's Pizza Joint rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

DESCRIPTION
We are looking for a CSR to join our staff & serve America's Best Pizzas!
As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant.
Job Responsibilities include but are not limited to:
  • Greet and welcome customers to the restaurant
  • Take orders, process payments, & customer phone calls
  • Resolve customers' concerns and answer customers' questions to your best ability
  • Maintain a positive attitude and calmly respond to customers' complaints
  • Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
  • Receiving in-the-moment coaching & hands-on training
  • Assisting management with in-store tasks & other daily store duties
  • Prepare customer orders & help with kitchen prep activities
  • Bag, box, wrap, & distribute orders
  • Cleaning, maintaining, & stocking the showroom & kitchen
  • Complying with the rules and regulations of the company

REQUIREMENTS
  • Must be 16 years of age or older
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Familiarity with kitchen equipment & POS/KPS systems
  • Understanding of food hygiene
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Good time-management skills
  • Ability to enter orders using a computer keyboard or touch screen.
  • Flexibility to work in shifts, including weekends and evenings
  • Ability to handle the physical demands of a restaurant - standing, lifting, carrying, etc.

Yes, the name is memorable and you bet, our food is positively addictive. But what really makes Stoner's Pizza Joint so appealing is our food-loving culture that makes owning one fun, fast-paced, and forward-thinking. Our irresistible dough recipe was developed 30 years ago but with new leadership, we've updated the concept to better reflect what pizza lovers want now, and in the future.

What Stoner's Pizza Joint employees say

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Hours and flexibility

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