ZipRecruiter

Log In

1

Customer Service Representative Jobs in Houston, TX

U.S. Legal Support

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you'll act as the primary liaison between our clients and internal teams, ensuring a smooth and positive experience for all. Location: Houston, TX - Onsite ...

Openwork

Customer Service Representative

Baytown, TX · On-site

$17/hr

Customer Service Representative must possess a thorough knowledge of processes and procedures associated with customer service, supply, storage, and distribution functions within a fast- paced and ...

BARKO US LLC

Be Seen First

Customer Service Representative

Houston, TX · On-site

$18 - $23/hr

Position Summary The Customer Service Representative will be responsible for originating payday and auto title loans, assisting customers throughout the loan process, managing repeat business, and ...

BARKO US LLC

Be Seen First

Customer Service Representative

Houston, TX · On-site

$18 - $23/hr

Position Summary The Customer Service Representative will be responsible for originating payday and auto title loans, assisting customers throughout the loan process, managing repeat business, and ...

Living Earth

Customer Service Representative

Conroe, TX · On-site

$15 - $16/hr

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by processing orders, answering questions, handling payments, and supporting dispatch and scale ...

next page

Showing results 1-20

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Houston, TX

Customer Service Representative information

See Houston, TX salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service representative in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Houston, TX?

The most popular types of Customer Service Representative jobs in Houston, TX are:

What are popular job titles related to Customer Service Representative jobs in Houston, TX?

For Customer Service Representative jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Houston, TX look for?

The top searched job categories for Customer Service Representative jobs in Houston, TX are:

What cities near Houston, TX are hiring for Customer Service Representative jobs?

Cities near Houston, TX with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,337 per year, or $18 per hour.

Customer Service Representative (CSR)

Bocatti Experience

Houston, TX • On-site

$17 - $25/hr

Full-time

Posted 4 days ago

Job description

About Us

Bocatti Experience is a hospitality and events company offering curated dining experiences, catering services, and private events. We are committed to providing a professional and welcoming experience for every client and guest. We are currently seeking a dependable Customer Service Representative to support our operations in Houston, TX.


Position Overview

The Customer Service Representative serves as a primary point of contact for clients and guests. This role focuses on assisting with inquiries, reservations, event-related questions, and general customer support while ensuring a positive and professional experience.


Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist with reservations, bookings, and basic scheduling support
  • Document customer interactions and update internal records
  • Coordinate with event, kitchen, and service teams as needed
  • Support front-of-house operations during events when required
  • Follow company policies and customer service standards
Qualifications
  • Previous customer service or hospitality experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and remain organized
  • Comfortable using basic computer systems and scheduling tools
  • Ability to work evenings and weekends as required
  • Professional demeanor and problem-solving mindset
Schedule & Compensation
  • Employment Type: Full-time or part-time
  • Schedule:Typical workdays Monday-Friday
  • Standard shifts: 8 hours

Compensation:$17.00 - $25.00 per hour, depending on experience

  • Overtime opportunities during peak event periods