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Customer Service Coordinator Jobs in Decatur, TX

Richemont

Customer Service Coordinator

Fort Worth, TX · On-site

$17.25 - $22.50/hr

Role Overview The Customer Service Coordinator is a key contributor to the after-sales service customer experience, primarily focusing on administrative and production tasks within the customer ...

Ventura Foods

Customer Service Coordinator

Fort Worth, TX · Hybrid

$20.97 - $25.76/hr

The Customer Service Coordinator oversees a portfolio of assigned customers for the execution of all Order Management activities. Serves as the Customer Advocate and lead point of contact and ...

Ventura Foods

Customer Service Coordinator

Fort Worth, TX · On-site

$20.97 - $25.76/hr

The Customer Service Coordinator oversees a portfolio of assigned customers for the execution of all Order Management activities. Serves as the Customer Advocate and lead point of contact and ...

Ventura Foods

Customer Service Coordinator

Fort Worth, TX · Hybrid

$20.97 - $25.76/hr

The Customer Service Coordinator oversees a portfolio of assigned customers for the execution of all Order Management activities. Serves as the Customer Advocate and lead point of contact and ...

Ventura Foods

Customer Service Coordinator

Fort Worth, TX · Hybrid

$20.97 - $25.76/hr

The Customer Service Coordinator oversees a portfolio of assigned customers for the execution of all Order Management activities. Serves as the Customer Advocate and lead point of contact and ...

Tjx

Part-Time Customer Service Coordinator

Southlake, TX · On-site

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

MHMR of Tarrant County

Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

Description Service Coordinator My Health My Resources in Tarrant County (MHMR) is looking for a skilled Service Coordinator. In Tarrant County, individuals receiving services under HCS, TxHmL, and ...

MHMR of Tarrant County

Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

Description Service Coordinator My Health My Resources of Tarrant County (MHMR) is looking for a skilled Service Coordinator. In Tarrant County, individuals receiving services under HCS, TxHmL, and ...

Denton County MHMR

HCS Service Coordinator

Denton, TX

$18.50 - $23.50/hr

HCS Service Coordinator Under direction of the Waiver Program Manager and within federal, state, and local guidelines, performs routine work meeting the needs of individuals with developmental ...

Denton County MHMR

IDD Service Coordinator

Denton, TX

$18.50 - $23.50/hr

IDD Service Coordinator Under direction of the Waiver Program Manager and within federal, state, and local guidelines, performs routine work meeting the needs of individuals with developmental ...

MHMR of Tarrant County

Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

Description As a Service Coordinator, you are more than a case manager- you are the person helping individuals turn their goals into real opportunities and meaningful progress. You will work directly ...

US LBM

Installation Service Coordinator

Roanoke, TX

$18.50 - $23.25/hr

Installation Service Coordinator The Installation Service Coordinator works with the Installation ... This person will provide exceptional customer service to deliver products and services on time and ...

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Customer Service Coordinator information

See Decatur, TX salary details

$11

$18

$25

How much do customer service coordinator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service coordinator in Decatur, TX is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.19 per hour, depending on experience, location, and employer.

What Is a Customer Service Coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

How can I make 2000 a week working from home?

A Customer Service Coordinator can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve taking on additional shifts, working for multiple clients, or gaining advanced skills to qualify for higher-paying roles or bonuses.

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

What does a Customer Service Coordinator do?

A Customer Service Coordinator is responsible for overseeing customer service operations, ensuring customer inquiries and issues are handled efficiently. They act as a liaison between customers and various departments, manage support tickets or calls, and help resolve complaints. Additionally, they may train customer service staff, track service metrics, and implement improvements to enhance the overall customer experience. Their goal is to maintain high customer satisfaction and support the company's service standards.
More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Decatur, TX? The most popular types of Customer Service jobs in Decatur, TX are:
What job categories do people searching Customer Service Coordinator jobs in Decatur, TX look for? The top searched job categories for Customer Service Coordinator jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Customer Service Coordinator jobs? Cities near Decatur, TX with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Decatur, TX as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,696 per year, or $18.1 per hour.
Customer Service Coordinator

Customer Service Coordinator

Richemont

Fort Worth, TX • On-site

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Richemont rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Role Overview
The Customer Service Coordinator is a key contributor to the after-sales service customer experience, primarily focusing on administrative and production tasks within the customer service framework. This role involves supporting administrative functions across all brands, ensuring outstanding customer experiences through diligent management and adherence to Brand Policies and Repair Leadtime objectives. Additionally, the specialist provides essential support for the SAP Gemini CS module, including problem determination, issue resolution, documentation, testing, and knowledge transfer, while actively participating in quality assurance, productivity enhancement, and project management initiatives.
Key Responsibilities:
1. Administrative & Operational Support (approx. 80%):
  • Perform administrative and production tasks within the customer service processes framework for after-sales services across multiple departments.
  • Support the administrative tasks for all brands, with the primary objective being to deliver outstanding customer experiences through the management and respect of Brand Policies and Repair Leadtime.
  • Cross-train to perform administrative tasks in multiple departments, including but not limited to Cost Estimate Center, Final Control, Receiving/Unpacking/Shipping, and Accessories.

Support with processing repair, finished goods, and spare parts inventories via counting and systematic data entry.
  • Assist other cross-functional departments with projects or tasks based on business needs, demonstrating flexibility.

2. SAP & System Key User Support:
  • Support key users/testers in problem determination and issue resolution relating to the SAP Gemini CS module.
  • Manage opened tickets, determining root cause or resolution for SAP Gemini CS issues.
  • Develop and maintain SAP Gemini CS technical and user training materials and documentation.
  • Serve as the primary contact for planning and coordination of SAP CS module testing and knowledge transfer in the Richemont Technical Center (RTC).
  • Regularly participate in SAP release testing and/or be recognized as an SAP key user.
  • Be recognized as the Key user for our AdminHUB, ABBY, Centiro, Wise, and CRM.

3. Quality, Performance & Project Management:
  • Support the team with audits performed for quality measures as defined by Supervisor/Manager.
  • Meet or exceed established quality and productivity objectives.
  • Escalate issues that concern missing product to direct supervisor upon discovery.
  • Successfully manage 2-3 small projects per year based on business needs as defined by Supervisor/Manager.

Qualifications:
Skills:
  • Strong administrative and organizational skills with meticulous attention to detail.
  • Proven ability to manage multiple tasks and priorities effectively in a dynamic environment.
  • Excellent communication skills for effective collaboration and issue escalation.
  • Analytical and problem-solving capabilities, particularly in a technical support context.
  • Aptitude for quickly learning and mastering various software systems.
  • High degree of flexibility and adaptability to support diverse business needs.

Experience:
  • Demonstrated experience in an administrative or operational support role, ideally within after-sales service or a customer-centric environment.
  • Practical experience with SAP, specifically the CS module, including problem determination, testing, and documentation.
  • Familiarity with Brand Policies and customer service operating procedures.

EXPECTED SALARY RANGE: Salary will be negotiated based on relevant skills and experience.
WE OFFER
We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future
#Richemont #WeCraftTheFuture

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