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Customer Service Coordinator Jobs in Decatur, TX

Pella DFW & West Texas

Service Coordinator

Grapevine, TX · On-site

$18.25 - $23/hr

Respond to customer inquiries and resolve technical issues by gathering information, identifying problems, and offering solutions. * Schedule service appointments and follow up with customers to ...

Pella DFW & West Texas

Service Coordinator

Grapevine, TX · On-site

$18.25 - $23/hr

RESPONSIBILITIES Customer Support amp; Service Scheduling * Respond to customer inquiries and ... Coordination * Partner with Service Technicians to ensure accurate and timely completion of service ...

Pella of DFW and West Texas

Service Coordinator

Grapevine, TX · On-site

$18.25 - $23/hr

Respond to customer inquiries and resolve technical issues by gathering information, identifying problems, and offering solutions. * Schedule service appointments and follow up with customers to ...

Pella Windows & Doors

Service Coordinator

Grapevine, TX · On-site

$18.25 - $23/hr

Respond to customer inquiries and resolve technical issues by gathering information, identifying problems, and offering solutions. * Schedule service appointments and follow up with customers to ...

MHMR of Tarrant County

Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

  • Medical

  • Retirement

  • PTO

Description Service Coordinator My Health My Resources in Tarrant County (MHMR) is looking for a skilled Service Coordinator. In Tarrant County, individuals receiving services under HCS, TxHmL, and ...

MHMR of Tarrant County

Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

  • Medical

  • Retirement

  • PTO

Description Service Coordinator My Health My Resources of Tarrant County (MHMR) is looking for a skilled Service Coordinator. In Tarrant County, individuals receiving services under HCS, TxHmL, and ...

Bravas

Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role The Bravas Service Coordinator is responsible for allocating the company's deployable ... Customer service, including the ability to work with high profile and high demand customers

Denton County MHMR

IDD Service Coordinator

Denton, TX · On-site

$18.50 - $23.50/hr

IDD Service Coordinator Under direction of the Waiver Program Manager and within federal, state, and local guidelines, performs routine work meeting the needs of individuals with developmental ...

Staff DFW

Fleet Service Coordinator

Haltom City, TX · On-site

$18 - $21/hr

You'll manage technician calendars, dispatch service requests, communicate with customers, and ... related coordination role (automotive or fleet experience a plus, but not required) * Strong ...

Sclogistics

Client Service Coordinator

Fort Worth, TX · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Client Service Coordinator (CSC) is responsible for providing clients with a high ... Communicates with the customer verbally and in writing with a professional and positive attitude

MHMR of Tarrant County

Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

  • Medical

  • Retirement

  • PTO

Description As a Service Coordinator, you are more than a case manager- you are the person helping individuals turn their goals into real opportunities and meaningful progress. You will work directly ...

MHMR of Tarrant County

ECS Service Coordinator

Fort Worth, TX · On-site

$19 - $24/hr

  • Medical

  • Retirement

  • PTO

Description ECS Service Coordinator As an ECS Service Coordinator, you will support the master's level trauma therapists by providing service coordination and case management support to the MDT/CJD ...

Hope's Global Getaways

Customer Care Coordinator

Denton, TX · On-site

$17 - $22/hr

About the job Customer Care Coordinator Position Summary We are currently seeking organized and ... Respond to service-related questions through phone, email, and online messaging tools * Maintain ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Decatur, TX

Customer Service Coordinator information

See Decatur, TX salary details

$11

$18

$25

How much do customer service coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service coordinator in Decatur, TX is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.19 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Decatur, TX?

The most popular types of Customer Service jobs in Decatur, TX are:

What job categories do people searching Customer Service Coordinator jobs in Decatur, TX look for?

The top searched job categories for Customer Service Coordinator jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Customer Service Coordinator jobs?

Cities near Decatur, TX with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Decatur, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,696 per year, or $18.1 per hour.

CUSTOMER SERVICE COORDINATOR

Technology Resource Center of America

Denton, TX • On-site

$16 - $19/hr

Full-time, Part-time

Re-posted just now

Job description

Description:

The Customer Service Coordinator / Service Dispatcher serves as the primary point of contact for customers, ensuring a seamless service experience from initial request through project completion. This position is responsible for coordinating service calls, dispatching field technicians, managing service tickets, and maintaining clear communication between customers, technicians, and internal departments. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment where multitasking and problem-solving are essential.

Requirements:
  • Deliver exceptional customer service by responding promptly and professionally to customer inquiries and service requests.
  • Serve as the primary liaison between customers, field technicians, sales representatives, and internal departments.
  • Schedule, coordinate, and dispatch field technicians for local and nationwide service calls and project assignments.
  • Create, update, and manage service tickets using the company’s ticket management system.
  • Monitor service requests from initiation through completion, ensuring timely follow-up, accurate documentation, and customer satisfaction.
  • Communicate service status, scheduling updates, and project progress to customers via phone and email.
  • Coordinate technician schedules to maximize efficiency and meet customer expectations.
  • Work collaboratively with the sales team to support customer requirements and project execution.
  • Maintain accurate records of service activities, customer interactions, technician assignments, and project documentation.
  • Identify and resolve customer concerns professionally while escalating issues when appropriate.
  • Ensure service requests are completed in accordance with company standards and customer expectations.
  • Perform other administrative and customer support duties as assigned.

Qualifications

Required

  • High school diploma or equivalent; additional education is a plus.
  • Previous customer service experience.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Demonstrated ability to prioritize multiple tasks in a fast-paced environment.
  • Excellent time management and follow-up skills.
  • Ability to remain calm, professional, and solution-oriented when resolving customer concerns.
  • Intermediate proficiency with Microsoft Office (Word, Excel, Outlook) and general computer applications.

Preferred

  • Previous experience in service dispatching, scheduling, or service coordination.
  • Experience using service ticketing or dispatch management software.
  • Knowledge of structured cabling, low-voltage systems, telecommunications, or network infrastructure.
  • Experience supporting field service technicians.

Knowledge, Skills, and Abilities

  • Outstanding customer service and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to communicate effectively with customers, technicians, vendors, and internal staff.
  • Ability to work independently while contributing to a collaborative team environment.
  • Strong attention to detail and commitment to accuracy.
  • Ability to adapt to changing priorities and deadlines.
  • Professional demeanor and positive attitude.

*** Full Time - Part Time, Monday -Friday, Day and Night Shifts Available


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