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Customer Service Coordinator Jobs in Decatur, TX

GritR Sports

Customer Service

North Richland Hills, TX · On-site

$17/hr

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

GritR Sports

Customer Service

North Richland Hills, TX · On-site

$18/hr

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

Dollartree

Customer Service

Fort Worth, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service

Fort Worth, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Circle K

Customer Service Representative

Roanoke, TX · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Roanoke, TX

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Composites One

Customer Service Manager

Fort Worth, TX · On-site

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...

Hobson Air Conditioning, Inc

CSR

Weatherford, TX · On-site

$15 - $20/hr

Customer Service Representative (CSR) - Call Center Comfort Experts | Weatherford, TX | Full-Time | ... Coordinating and dispatching calls to technicians and sales representatives * Making outbound ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Decatur, TX

Customer Service Coordinator information

See Decatur, TX salary details

$11

$18

$25

How much do customer service coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service coordinator in Decatur, TX is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.19 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Decatur, TX?

The most popular types of Customer Service jobs in Decatur, TX are:

What are popular job titles related to Customer Service Coordinator jobs in Decatur, TX?

For Customer Service Coordinator jobs in Decatur, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Decatur, TX look for?

The top searched job categories for Customer Service Coordinator jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Customer Service Coordinator jobs?

Cities near Decatur, TX with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Decatur, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,696 per year, or $18.1 per hour.

Senior Central Services Coordinator

ALLIANCE CLINICAL LLC

Southlake, TX • On-site

Full-time

Re-posted just now

Key responsibilities

  • Lead the Central Services team in virtual clinical research coordination of study subjects and ensure adherence to study protocol.

  • Oversee the quality standards of the Central Services processes and protocols.

  • Conduct study visits, collect and review study data, and ensure compliance with protocol requirements.

Job description

Summary:

The Senior Central Services Coordinator oversees the daily operations of multi-site clinical research programs on required protocols. The Senior Central Services Coordinator works virtually with the central services team, on-site clinical staff, and patients to ensure study protocols are met.

Essential Duties and Responsibilities:

  • Lead the Central Services team in virtual clinical research coordination of study subjects and ensure high-quality adherence to study protocol.
  • Oversee the quality standards of the Central Services processes and protocols.
  • Train and oversee Central Services Coordinators and Central Service Coordinator Juniors (JRs).
  • Communicate the efficiency and productivity results of the team to management and actively source solutions for improvements.
  • Virtually communicate effectively and courteously with study patients via telehealth platform.
  • Demonstrate a caring and pleasant demeanor toward patients and their families.
  • Acknowledge study patients' needs and address them appropriately.
  • Collect patient medical histories and document relevant medical conditions.
  • Conduct study visits across all sites via a telehealth platform.
  • Ensure informed consent forms are properly obtained and documented by on-site staff.
  • Review and complete participant study visits in accordance with protocol requirements.
  • Ensure data quality.
  • Collect and evaluate medical records for compliance.
  • Conduct A/E (Adverse Event) and SAE (Serious Adverse Event) assessments.
  • Ensure accuracy of collected study data.
  • Review study eSource documents for compliance with study protocols.
  • Manage all required study documentation, training, and timelines on assigned study protocols.
  • Participate in CRO/Sponsor/Audit interactions.
  • Meet deadlines and goals as assigned.
  • Perform other duties as assigned.

Qualifications:

  • Associate’s degree in healthcare or related field, preferred.
  • Minimum of 4 years of experience working in Clinical Research, required.
  • Minimum of 4 years of experience leading clinical research teams.
  • Minimum of 2 years of experience in healthcare, required.
  • Minimum of 2 years of experience working with FDA regulations and Good Clinical Practice (GCP) guidelines. 
  • Comprehensive knowledge of FDA, GCP and HIPAA as applied to clinical research.
  • Knowledge of safety hazards and procedures that establish a safe work environment.
  • Skilled in using computers and data collection software.
  • Excellent customer service skills with internal and external stakeholders.
  • A proven ability to multi-task in a rapidly changing environment.

Certificates, Licenses, and Registrations:

  • Maintain GCP certification and other on-the-job certifications as required.

Travel Required:

Travel is required to support physical site locations as needed. The amount of travel varies depending on operational needs and may be up to 50%.

ACN does not provide visa sponsorship for this role. Candidates who will require immigration or visa sponsorship at any time now or in the future (including, but not limited to, H‑1B, TN, or STEM OPT training plans) are not eligible for this role.

About the Company:

At Alliance Clinical Network, our mission is to advance medical research by enrolling diverse populations in high-quality clinical trials. We are committed to maintaining the highest standards of integrity and excellence, and to ensuring that every participant receives respectful and compassionate care. We strive to build a tightly knit, supportive and collaborative environment where our team members can thrive and make meaningful contributions to human health.