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Customer Service Professional Jobs in Decatur, TX

Mr.Handyman

Service Professional

Argyle, TX

$14.25 - $18/hr

For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know ...

Mr. Handyman

Service Professional

Argyle, TX · On-site

$14.25 - $18/hr

For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know ...

OWL Services

Service Professional III

Fort Worth, TX · On-site

$27 - $35/hr

OWL Services' companies have received numerous awards over the years for exemplary customer service ... Job Title: Service Professional III Conduct maintenance, repair, and servicing of electronic ...

Pep Boys

Lead Customer Service Advisor

Lake Worth, TX · On-site

$11 - $18/hr

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Pep Boys

Lead Customer Service Advisor

Lake Worth, TX · On-site

$11 - $18/hr

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Aire Serv

HVAC Service Professional

Fort Worth, TX · On-site

As Service Professional Technician, you are a key member of our team responsible for the quality ... You will also develop new customers by identifying opportunities to sell additional work.

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Customer Service Professional information

See Decatur, TX salary details

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How much do customer service professional jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for customer service professional in Decatur, TX is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.35 per hour, depending on experience, location, and employer.

What Is a Customer Service Professional?

A customer service professional, also known as a customer service representative, is responsible for answering calls or emails, listening to customers, and addressing customer complaints and questions. Depending on which industry they work in, their duties may involve finding answers to billing or service questions, providing information on the items that customers are purchasing or returning, and documenting complaints. In the customer service industry, excellent communication skills are essential to work with frustrated or upset customers dealing with problems buying items or incorrect billing statements. Customer service professionals may also help sell products that may be useful to the customer based on their conversation.

What are the key skills and qualifications needed to thrive as a Customer Service Professional, and why are they important?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a Customer Service Professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are Customer Service Professionals?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Decatur, TX? The most popular types of Customer Service jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Customer Service Professional jobs? Cities near Decatur, TX with the most Customer Service Professional job openings:
Customer Service Professional jobs near you

Service Professional

Mr.Handyman

Argyle, TX

$14.25 - $18/hr

Other

Posted 9 days ago

Job description

For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As Handyman/Carpenter, you are a key member of our team responsible for quality repairs, remodeling, and home improvement projects. You will build customer relationships and uphold our standard for excellent customer service. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You have a strong background of skilled tradesman experience and have proven communication skills with supervisors, employees, and customers.You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines.

Specific Responsibilities:

  • Complete small to medium repairs, remodeling, and home improvement projects
  • Communicate with customers about scope of work and cost estimates
  • Insure the efficient use of materials and maintain adequate stock of necessary equipment
  • Collect payment and/or payment information from customers for work performed
  • Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
  • Complete invoices, daily route sheets, and weekly reports as required
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:

  • Skilled tradesman with 15 years of experience in home maintenance/repair and remodeling
  • Strong carpentry background
  • Must have own tools fit for many job types
  • Proficiency to navigate tablet based technology
  • Team player who can work independently

Benefits:Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

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