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Customer Service Professional Jobs in Decatur, TX

La Familia Insurance

CSR

Haltom City, TX · On-site

$15 - $18/hr

A courteous and professional demeanor * Comfortable with utilizing technology and strong computer skills. * Ability to multitask * Prior experience with in-person customer service and phone-based ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ... professional manner. Whether it involves checking on a received product's bin location-while ...

La Familia Insurance

CSR

Haltom City, TX · On-site

$15 - $18/hr

A courteous and professional demeanor * Comfortable with utilizing technology and strong computer skills. * Ability to multitask * Prior experience with in-person customer service and phone-based ...

La Familia Insurance

CSR

Denton, TX · On-site

$15 - $18/hr

A courteous and professional demeanor * Comfortable with utilizing technology and strong computer skills. * Ability to multitask * Prior experience with in-person customer service and phone-based ...

Fellers, LLC

Customer Service Supervisor

Southlake, TX · On-site

Additionally, Fellers has a dedicated sales team which is supported by best-in-class customer service and technical support professionals to deliver superior service. Come Join Fellers! We are ...

Brightwing

CSR

Fort Worth, TX

$18 - $20/hr

The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Proudly represent Hertz with your professional appearance, language and behavior. * Focus on ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Proudly represent Hertz with your professional appearance, language and behavior. * Focus on ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$15.50/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue ... Proudly represent Hertz with your professional appearance, language and behavior. * Focus on ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Proudly represent Hertz with your professional appearance, language and behavior. * Focus on ...

Composites One

Customer Service Representative

Fort Worth, TX · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will provide excellent care for our customers by serving ... We cultivate a culture of empowerment and opportunity, fostering both personal and professional ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Decatur, TX

Customer Service Professional information

See Decatur, TX salary details

$9

$15

$23

How much do customer service professional jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service professional in Decatur, TX is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.35 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Professionals typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on commissions or business success. Developing strong communication skills and industry knowledge can help increase earning potential in customer service or related fields.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial or specialized positions such as Customer Service Director or Customer Experience Manager, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What Is a Customer Service Professional?

A customer service professional, also known as a customer service representative, is responsible for answering calls or emails, listening to customers, and addressing customer complaints and questions. Depending on which industry they work in, their duties may involve finding answers to billing or service questions, providing information on the items that customers are purchasing or returning, and documenting complaints. In the customer service industry, excellent communication skills are essential to work with frustrated or upset customers dealing with problems buying items or incorrect billing statements. Customer service professionals may also help sell products that may be useful to the customer based on their conversation.

How can I make $2000 a week working from home?

A Customer Service Professional can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and gaining experience or specialized skills such as technical support or sales. Some roles offer performance-based bonuses or commissions, which can increase earnings. Developing strong communication skills and familiarity with customer service tools can also improve earning potential.

What are Customer Service Professionals?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a Customer Service Professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a Customer Service Professional, and why are they important?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

What does a customer service professional do?

A customer service professional assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and require strong communication and problem-solving skills to ensure customer satisfaction.
More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Decatur, TX? The most popular types of Customer Service jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Customer Service Professional jobs? Cities near Decatur, TX with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Decatur, TX as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,584 per year, or $15.2 per hour.
CSR

CSR

La Familia Insurance

Haltom City, TX • On-site

$15 - $18/hr

Full-time

Posted 15 hours ago

Job description

The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective communication, accurate policy management, and proactive problem-solving. Representatives also support office operations by handling payments, maintaining records, marketing services, and ensuring compliance with company policies. By combining customer care, sales, and operational responsibilities, this position directly contributes to customer satisfaction, retention, and the overall growth of La Familia Auto Insurance.


Duties and responsibilities


  • Provide excellent customer service by greeting and assisting all customers and visitors

  • Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines

  • Identify opportunities to upsell or cross-sell based on customer needs

  • Handle customer documentation and maintain accurate policy records (IE, uploads, underwriting processes, photos).

  • Verify coverage for customers, confirm policy changes, and provide proof of insurance documents to customers.

  • Troubleshoot customer issues, resolve them quickly, and work to build and maintain strong customer relationships.

  • Ensure company policies are followed and sales requirements are met daily, weekly, and monthly to ensure commission opportunities are met.

  • Handle cash, process payments, reconcile daily cash/credit card transactions, and make timely bank deposits following the company’s cash handling policy.

  • Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound customer and carrier calls professionally

  • Participate in marketing activities, including visiting local businesses, distributing flyers, and promoting services on social media

  • Maintain office cleanliness and organization, including basic cleaning such as floors, glass, disinfecting bathrooms, and trash removal

  • Work at various office locations within the assigned region as needed.

  • Open and close the office as required. Setting alarms prior to leaving the office at closing and disarming alarms when entering the office.

  • Obtain and maintain all required licenses and certifications

  • Miscellaneous


Qualifications

  • Must be at least 18 years old

  • High school diploma or equivalent

  • Bilingual in Spanish preferred

  • Strong customer service and communication skills

  • Ability to actively listen

  • Expert attention to detail

  • A courteous and professional demeanor

  • Comfortable with utilizing technology and strong computer skills.

  • Ability to multitask

  • Prior experience with in-person customer service and phone-based, ideally with a sales component

  • Motivated to sell and meet individual customer needs.

  • Ability to work well in a team environment, maintaining a professional and respectful demeanor at all times.

  • Must be authorized to work in the United States. La Familia follows all State and Federal laws.

  • Willing to submit to a background screening. Required to be Licensed by the Texas Department of Insurance.

  • Sales or insurance experience preferred.

  • Available to work Monday through Saturday, 9 - 7, and rotating Sunday 11-5

  • Continuous education required: on-site training, workshops, coaching 1:1s. Travelling to another location in the region may be required.


Monday 10 - 7
Tuesday 10 - 7
Wednesday 10 - 7
Thursday 10 - 7
Friday 10 - 7
Saturday 10 - 6
Sunday 11 - 5

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