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Customer Service Professional Jobs in Decatur, TX

Time Manufacturing

Customer Service Representative

Roanoke, TX · On-site

$15.25 - $21/hr

This role requires critical thinking, multitasking, strong attention to accuracy, great customer service, and a professional level of communication. The Parts CSR is responsible for generating quotes ...

D

Customer Service Specialist

Fort Worth, TX

$18 - $21/hr

... with professionalism and efficiency -Set up rental car reservations and document entry -Provide accurate, consistent information regarding products, services, policies, and procedures -Resolve ...

Hillwood

Customer Service Representative

Fort Worth, TX

$14.50 - $19.50/hr

AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX . Reporting to the Customer Experience Manager, the CSR plays a ...

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

A courteous and professional demeanor * Comfortable with utilizing technology and strong computer skills. * Ability to multitask * Prior experience with in-person customer service and phone-based ...

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

A courteous and professional demeanor * Comfortable with utilizing technology and strong computer skills. * Ability to multitask * Prior experience with in-person customer service and phone-based ...

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

A courteous and professional demeanor * Comfortable with utilizing technology and strong computer skills. * Ability to multitask * Prior experience with in-person customer service and phone-based ...

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

A courteous and professional demeanor * Comfortable with utilizing technology and strong computer skills. * Ability to multitask * Prior experience with in-person customer service and phone-based ...

Solo Brands

Customer Service Specialist

Grapevine, TX · On-site

$15.75 - $20.75/hr

Effectively address and resolve customer complaints, returns, refunds, and cancellations in a professional and empathetic manner. * Provide accurate information: Maintain deep product and service ...

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Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Decatur, TX

Customer Service Professional information

See Decatur, TX salary details

$9

$15

$23

How much do customer service professional jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service professional in Decatur, TX is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Decatur, TX?

The most popular types of Customer Service jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Customer Service Professional jobs?

Cities near Decatur, TX with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Decatur, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $31,584 per year, or $15.2 per hour.

Customer Service Representative

SBM Management Services LP

Fort Worth, TX • On-site

$15.50 - $16.50/hr

Full-time

Re-posted 6 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

201st of 252 rated facilities management

Job description

Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver's license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Shifts and Compensation
Monday - Friday:6AM - 2:30PM
$15.50-$16.50 per hour
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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