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Customer Service Jobs in Kansas (NOW HIRING)

BEST DOCTORS INSURANCE SERVICES LLC

$13.75 - $18.75/hr

The Customer Service Specialist position is responsible for the management of the relationship with customers, agents and providers; maintaining the satisfaction according to the company standards.

MBA Consulting Services, Inc.

Customer Service Specialist

Topeka, KS · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MBA Consulting Services, Inc. (MBA CSi) is seeking a National Customer Service Specialist to provide dedicated onsite support for our customer, the United States Postal Service (USPS) , at its ...

Q5 Connections

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

Customer Service Representative Topeka, Kansas, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Cheney Door Company

Customer Service Representative

Hutchinson, KS · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Hutchinson, KS Come join our team and open the door to an amazing career at Cheney Door Company! We have an ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Lawrence, KS · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Cheney Door Company

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Wichita, KS Come join our team and open the door to an amazing career at Cheney Door Company! We have an ...

Pyramid Corporation

Customer Service Rep

Overland Park, KS · On-site

$15.25 - $20.50/hr

Cardholder Support And Customer Service Representative Provide cardholder support and customer service for pre-paid card products. Working in a high-volume inbound telephone call center on behalf of ...

PDQ Door Company Inc

Customer Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Come join our team and open the door to an amazing career at Cheney Door Company! We have an immediate need for a Customer Service Representative at our Wichita, KS ...

Dal-Tile

Customer Service Representative

Lenexa, KS · On-site

$15 - $20.50/hr

As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing ...

Cheney Door Company

Customer Service Representative

Hutchinson, KS · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Hutchinson, KS Come join our team and open the door to an amazing career at Cheney Door Company! We have an ...

Walgreens

Customer Service Associate

Olathe, KS

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Walgreens

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ottawa, KS · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Cheney Door Company

Customer Service Representative

Hutchinson, KS · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Hutchinson, KS Come join our team and open the door to an amazing career at Cheney Door Company! We have an ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Kansas

Customer Service information

See Kansas salary details

$8

$16

$24

How much do customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Kansas?

The most popular types of Customer Service jobs in Kansas are:

What are popular job titles related to Customer Service jobs in Kansas?

For Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Kansas look for?

The top searched job categories for Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Customer Service jobs?

Cities in Kansas with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Customer Service Representative

BEST DOCTORS INSURANCE SERVICES LLC

$13.75 - $18.75/hr

Full-time

Re-posted 21 days ago

Job description

POSITION PURPOSE:

Serve as the direct representation of the company promoting the company's level of service by evaluating, researching and answering all inquiries which include claims, products and benefits in a professional and concise manner. The Customer Service Specialist position is responsible for the management of the relationship with customers, agents and providers; maintaining the satisfaction according to the company standards.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Logs, tracks, and processes appeals and grievances
  • Handling and solving customer complaints regarding claims process and/or service which may be complex or long-standing and coordinating the solution with the participation of departments involved.
  • Present appeals cases to the committee assigned and preparing communication of resolution to clients and agents • Contacts customers to gather information and communicate disposition of case
  • Conducts pertinent research in order to evaluate, respond to, and close appeals in accordance with all established regulatory guidelines
  • Entering payment information in the system and follow up on pending payments
  • Develops relationships with all levels of clients and achieve positive reviews about service and responsiveness.
  • Establishes productive, professional relationships with key administrative personnel in assigned agencies and agents providing training on claims guidelines, product information and portal system when necessary to ensure that the members experience Best Doctors’ highest standards of quality and care
  • Communicating courteously with customers by telephone, email, letter, live chat and face to face, supporting and answering any inquiry presented, related to operations, benefits and claims process.
  • Responding to customer inquiries professionally within the turnaround time established for the area, providing systematic follow-up and feedback to improve our service and process.
  • Coordinate and Participate on service calls with agents in weekly bases to address issues proactively, providing guidelines about our process. • Provides information and knowledge to the agents about the status of the claims and payments through weekly reports
  • Collaborates with sales and medical staff to resolve problems and develop service enhancements • Evaluating and Researching required information using accessible resources
  • Handle special projects and/or other related assignments as needed by service related issues • Identify escalating priority issues and report to supervisor when necessary
  • Recording details of comments, inquiries, complaints and actions and/or answers given in the appropriate system.
  • Work closely with all internal departments to request any information required to finalize a case
  • Ensure that customer information is kept confidential according to HIPAA guidelines.
  • Review checks daily to ensure payments are sent with the correct payment method chosen by members.

DESIRED MINIMUM QUALIFICATIONS: 

  • Good oral and written communication skills
  • Excellent Analytical skills
  • Detail oriented
  • Independent and self-motivated
  • Able to deliver excellent customer service, externally and internally.
  • Able to work under pressure 
  • Team Player
  • Able to react effectively and calmly to emergencies
  • Ability to Multi-task
  • Computer literate with good keyboard skills.
  • Complete Fluency in English, Spanish and Portuguese
  • Good presentations skills, to a small or large audience
  • Skills to take ownership of a problem and help to create a solution

EDUCATION AND EXPERIENCE:

  • Associates Degree or higher
  • 3+ years’ experience in Customer Service, dealing with very demanding clients in different countries.
  • Familiar with standard concepts, practices, and procedures of Health Insurance
  • Relies on experience and judgment to plan and accomplish goals

NECESSARY KNOWLEDGE: 

  • Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
  • Experience working within healthcare industry and claims
  • Experience working within a call center environment a plus

Apply