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Customer Service Jobs in Topeka, KS (NOW HIRING)

Raising Cane's

Customer Service Associate

Topeka, KS · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

New

QCHI

Customer Service Representative

Topeka, KS · On-site

$14/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Raising Cane's

Customer Service Associate

Topeka, KS · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

New

Raising Cane's

Customer Service Associate

Topeka, KS · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

New

Raising Cane's

Customer Service Associate

Topeka, KS · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

New

defi AUTO LLC

Customer Service Specialist

Topeka, KS · On-site

$20/hr

About defi SOLUTIONS: defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders ...

FastSigns

Customer Service Representative

Topeka, KS · On-site

$13.75 - $18.75/hr

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in ...

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All JobsCustomer Service JobsCustomer Service Jobs in Topeka, KS

Customer Service information

See Topeka, KS salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service in Topeka, KS is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Topeka, KS?

The most popular types of Customer Service jobs in Topeka, KS are:

What are popular job titles related to Customer Service jobs in Topeka, KS?

For Customer Service jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Topeka, KS look for?

The top searched job categories for Customer Service jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Customer Service jobs?

Cities near Topeka, KS with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Topeka, KS as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,794 per year, or $17.7 per hour.

Customer Service Representative

Victor Sierra Aviation

Baldwin, KS • On-site

$14.75 - $20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Description: Customer Service Representative
Location: Baldwin City, KS
Department: Customer Service
Reports to: Sr Manager - Customer Service
About McFarlane Aviation
McFarlane Aviation, a Victor Sierra Aviation company, is a leading manufacturer and supplier serving the general aviation industry. From FAA-PMA replacement parts and aircraft accessories to manufacturing, distribution, and repair services, we are committed to delivering quality products, outstanding customer service, and innovative solutions that keep our customers flying.
Position Summary
Our team is seeking an enthusiastic and customer-focused Customer Support Representative who enjoys building strong relationships and serving as a trusted point of contact for our customers. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and takes pride in understanding customer needs, managing orders, and providing timely support from start to finish.
We are looking for someone who is quick-thinking, detail-oriented, technologically proficient, and proactive in supporting our customers while ensuring a seamless experience.
What You'll Do
  • Build and maintain strong working relationships with customers
  • Serve as a primary point of contact for customer questions, order updates, and support needs
  • Perform accurate order entry and manage customer orders through completion
  • Listen carefully to customer needs and provide timely, knowledgeable support
  • Troubleshoot, prioritize, and resolve customer concerns in an efficient manner
  • Use sound judgment and decision-making skills to ensure customer satisfaction
  • Collaborate with internal departments to support order fulfillment and customer requests
  • Gather and record information to support customer service, marketing, and accounting functions
  • Follow aviation standards, department workflows, and quality requirements to ensure accuracy and compliance
  • Support additional projects and responsibilities as assigned

What We're Looking For
  • Previous customer service, order management, or related experience preferred
  • Strong relationship-building and communication skills
  • Experience with cloud-based order entry systems and ERP platforms preferred
  • Ability to manage multiple customer accounts and priorities
  • Strong problem-solving and troubleshooting skills
  • Sound judgment and decision-making abilities
  • Strong phone and computer skills
  • Proficiency in Microsoft Office
  • Excellent written and verbal communication
  • Strong organizational and time-management skills
  • Ability to work collaboratively within a team
  • Ability to work independently
  • Strong attention to detail

Education
  • High school diploma or equivalent preferred, but not required

Physical Requirements
  • Ability to remain seated for extended periods
  • Must be capable of regular, reliable, and timely attendance

Why McFarlane Aviation?
At McFarlane Aviation, you're part of a team that takes pride in Making It Better. Whether you're assembling parts or sharing ideas, you play a key role in keeping the skies safe. We believe in old-school customer service, doing the right thing, and building better parts through real teamwork and integrity.
We offer:
  • Friendly, clean, and climate-controlled workspace.
  • A collaborative, hands-on culture where ideas take flight and your voice matters.
  • Competitive pay and benefits, on-the-job training, and room to grow.
  • A supportive crew of aviation pros who are passionate about what they do.

McFarlane is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees- so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds, and identities. Please get in touch if you'd like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the recruitment process. If you want to work for a company where you are valued and respected, we'd love to hear from you.

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