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Customer Service Jobs in Kansas (NOW HIRING)

Jacam

Customer Service Representative (CSR)

Sterling, KS · On-site

$14 - $19/hr

Customer Service Skills: Meets internal and external commitments and responds promptly to employee and/or manager needs. * Other Requirements: Valid driver's license Equal Opportunity Employer This ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

Fox Service Company

Dispatcher / CSR

Shawnee, KS

$16 - $20/hr

The Customer Appointment Specialist creates and organizes service appointments efficiently and assures that all customer commitments are met while providing high-level service and a top-notch ...

Q5 Connections

Customer Service Representative

Topeka, KS

$15 - $20.50/hr

Customer Service Representative Topeka, Kansas, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

QCHI

Customer Service Representative

Leavenworth, KS

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

dbi

Part Time Customer Service

Wichita, KS

$14.25 - $19.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Walgreens

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Olathe, KS · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Overland Park, KS · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Overland Park, KS · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Overland Park, KS · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Rank 1 Marketing

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Professionals with customer service experience are wanted to fill our Customer Service Representative positions. We are currently accepting applications from individuals with experience working in ...

JARBO

Customer Service Representative

Olathe, KS · On-site

$15.25 - $20.50/hr

Summary - Customer Support Specialist Join a high-performing Customer Service team with one of the leading commercial construction contractors based in Olathe, KS. We're looking for motivated ...

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Customer Service information

See Kansas salary details

$8

$16

$24

How much do customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Kansas? The most popular types of Customer Service jobs in Kansas are:
What are popular job titles related to Customer Service jobs in Kansas? For Customer Service jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Kansas look for? The top searched job categories for Customer Service jobs in Kansas are:
What cities in Kansas are hiring for Customer Service jobs? Cities in Kansas with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Kansas as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Customer Service Representative (CSR)

Jacam

Sterling, KS • On-site

$14 - $19/hr

Full-time

Posted 10 days ago

Job description

POSITION SUMMARY: Operate a multi-line phone system promptly, using proper telephone etiquette. Take and deliver accurate telephone messages. Perform a variety of daily tasks and errands. Responsible for making travel arrangements for internal employees. Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
WORK ENVIRONMENT: A controlled atmosphere set within an office environment.
JOB FUNCTIONS:
  • Comply with all Federal, State and Local laws.
  • Have the ability to fluently read, write, and speak in English.
  • Adhere to guidelines, policies and procedures as described in the Jacam handbook.
  • Adhere to Jacam's Drug and Alcohol policy and agrees to submit to random drug testing as a condition of employment.
  • Cooperate with fellow employees towards completing a common goal.
  • With instruction and materials, create presentations and manuals as required.
  • Answer phones per procedure. Promptly and with proper telephone etiquette.
  • Use all equipment associated with position. Copier, postage scale & meter, fax machine and general office equipment.
  • Be precise, detail-oriented, and organized while processing multiple activities

QUALIFICATIONS:
  • High School Graduate or General Education Degree (GED) and one or two years' experience.
  • Initially type at 35 wpm with an error of 1/100 keystrokes. Goal to be 80 wpm and 1/500 errors per keystrokes.
  • Be highly organized and able to follow a systematic method of performing a task.
  • Be dependable, trustworthy, truthful and credible in the workplace.
  • Build communal relationships with customers and co-workers.
  • Exhibit a cheerful demeanor toward others.

SKILLS & ABILITIES:
  • Computer Skills: A background in MS Office applications is required.
  • Customer Service Skills: Meets internal and external commitments and responds promptly to employee and/or manager needs.
  • Other Requirements: Valid driver's license

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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