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Customer Service Translator Jobs (NOW HIRING)

Catalan Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Catalan Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC 20540 ...

Translator (Spanish), DOJ LSS

Washington, DC ยท On-site +1

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Translator (Spanish), DOJ LSS Location National Capital Region (NCR) - Washington, DC ...

Kurdish Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Kurdish Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC 20540 ...

Malay Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Malay Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC 20540 ...

Korean Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Korean Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC 20540 ...

Vietnamese Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Vietnamese Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC ...

Macedonian Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Macedonian Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC ...

Georgian Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Georgian Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC ...

Azerbaijani Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Azerbaijani Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC ...

Lithuanian Translator, DOJ LSS

Washington, DC ยท On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Lithuanian Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC ...

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Customer Service Translator information

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How much do customer service translator jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer service translator in the United States is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Translator, and why are they important?

To thrive as a Customer Service Translator, you need fluency in at least two languages, strong comprehension skills, and a background in customer service or translation studies. Familiarity with translation software, customer relationship management (CRM) systems, and communication platforms is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to remain calm under pressure set top performers apart. These skills are vital for accurately conveying information, building trust, and ensuring a positive customer experience across language barriers.

How does a Customer Service Translator typically collaborate with other departments to resolve customer issues?

Customer Service Translators frequently work with teams such as technical support, sales, and management to ensure customer concerns are fully understood and accurately addressed across language barriers. They not only translate customer inquiries and responses but also relay cultural nuances and context to help internal teams tailor solutions effectively. This role requires clear communication, adaptability, and the ability to coordinate between various stakeholders to resolve issues promptly and efficiently.

What are Customer Service Translators?

Customer Service Translators are professionals who facilitate communication between customers and companies by translating spoken or written information from one language to another. They assist in resolving customer inquiries, complaints, and support issues across different languages, ensuring that non-native speakers receive accurate and effective service. This role often requires strong language proficiency, cultural understanding, and excellent interpersonal skills. Customer Service Translators may work in call centers, online chat, emails, or face-to-face interactions to bridge language gaps and enhance customer satisfaction.

What is the difference between Customer Service Translator vs Customer Support Specialist?

AspectCustomer Service TranslatorCustomer Support Specialist
Required credentialsLanguage proficiency, translation certifications (optional)Communication skills, technical knowledge
Work environmentCall centers, online chat, email support in multilingual settingsCustomer service centers, technical support teams
Employer & industry usageCompanies serving international clients, translation agenciesRetail, tech, telecom, service industries
Search & comparison intentLanguage translation, multilingual support rolesCustomer service, technical support roles

Customer Service Translators focus on translating customer communications and documents to facilitate understanding across languages, often requiring language proficiency and translation skills. Customer Support Specialists handle direct customer interactions, troubleshooting, and problem-solving in a specific language or region. While both roles involve customer interaction, their core functions and skill sets differ significantly.

More about Customer Service Translator jobs
What cities are hiring for Customer Service Translator jobs? Cities with the most Customer Service Translator job openings:
What states have the most Customer Service Translator jobs? States with the most job openings for Customer Service Translator jobs include:
Lithuanian Translator, DOJ LSS

Lithuanian Translator, DOJ LSS

Yorktown Systems Group, Inc.

Washington, DC โ€ข On-site

$49.80K - $65.10K/yr

Part-time

Posted 13 days ago


Job description

ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Title
Lithuanian Translator, DOJ LSS
Location
National Capital Region (NCR) - Washington, DC 20540 US (Primary)
Job Description
Summary:
The Unconventional (TU) is seeking a qualified Translator to support the Department of Justice (DOJ) with Translation, Interpretation, Transcription and other Linguistic Support Services (LSS). Such activities may include the translation of all manner of documents (written and electronic) and video and/or audio media content (e.g., compact discs, .wav files), as well as ancillary services, such as court and deposition interpretation. Source material will contain legal, business, public administrative, medical, scientific, financial, historical, geographical, and military terminology, and concepts, including those dealing with technology as used in the sciences (chemical, physical, cyber). The specialized terminology used to express concepts in any of the given subject areas usually vary considerably from everyday usage in any of the target or source languages in question.
The material to be translated, transcribed, or interpreted is legal in nature. Materials may be provided to the Contractor in a variety of formats, including electronic or hard copies of books, journal articles, reports, manuscripts, letters, legal documents, memoranda, multi-media presentations, spreadsheets, email correspondence, SMS and MMS messages, and audio or video files. The substance of the materials may vary widely from highly complex, technical, and specialized information, to very informal, street language and textspeak. Examples of subject matter areas include: medical and autopsy reports; chemical lab reports; bank statements, cryptocurrency transaction tracking, and wire transfers; charging documents, warrants, treaties, statutes, regulations, court decisions, executive decisions, extradition requests, and mutual legal assistance requests; informal communications using coded language, highly time-sensitive treaty or extradition matters, and law enforcement sensitive information.
All of the material made available to the Contractor will be considered "sensitive," requiring that strict controls and confidentiality measures are in place at all times.
Job Requirements
Required Qualifications:
  • Minimum of two (2) years of experience in translation.
  • Qualifying scores ILR 3 minimum or equivalent on language/translation tests.
  • Must have lived 3 of the last 5 years in the U.S. (does not have to be consecutive).
  • Must have at least 1 year of experience working with a law enforcement and/or legal department.
  • Must be a U.S. citizen.
  • Know both English and foreign language vocabularies used in formal, legal, diplomatic, consultative, and casual modes of communication in various contexts, including colloquial slang, idiosyncratic slang, and regionalisms.
  • Know specialized vocabulary (and terminology) in both English and the foreign language related to the Government's varied roles and missions, as well as possess research and analytical skills to make critical judgments regarding terminology, including expertise in the use of translation resources, monolingual reference materials, and online material.
  • Write in their native language fluently but still have professional command of the non-native language.
  • Translate in a manner that is factually and conceptually accurate without changes, omissions, or additions.
  • Preserve the tone and register of source language materials.
  • Abide by relevant code of linguist ethics.
  • Proficient in using Computer-Assisted Translation (CAT) tools, with a strong emphasis on SDL Trados Studio.
    Clearance: Active Public Trust or higher security clearance
    Location: Remote / National Capitol Region / Various CONUS Locations
    Travel: Some travel may be required

Security Clearance
Travel
Some travel may be required
Job Type
Part-time
Exemption Type
Non-Exempt
Category
Contractors
EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.