ZipRecruiter

Log In

1

Customer Service Translator Jobs in Nebraska (NOW HIRING)

Mary Lanning Healthcare

Translator/Interpreter

Hastings, NE · On-site

$21.50 - $28.25/hr

The Translator is responsible for providing interpretation and translation services to customers in the hospital and clinic area. This position will respond to the needs of the non-English speaking ...

SOSi

SCA Analytic Linguist

Omaha, NE · On-site

$31.75 - $34/hr

... and services integrators in the defense and government services industry. We deliver tailored ... translation, transcription, and interpretation support for our customer's ongoing and upcoming ...

SOSi

SCA Analytic Linguist

Omaha, NE · On-site

$31.75 - $34/hr

... and services integrators in the defense and government services industry. We deliver tailored ... translation, transcription, and interpretation support for our customer's ongoing and upcoming ...

CenterWell

Pharmacy Senior CX Professional

Lincoln, NE · On-site

... end-to-end customer journeys. * Partner with operational, clinical, access, service, and ... Focus on operational impact, insight translation, support, and change enablement across teams. Use ...

New

next page

Showing results 1-20

All JobsCustomer Service Translator JobsCustomer Service Translator Jobs in Nebraska

Customer Service Translator information

Does Amazon hire translators?

Amazon employs translators in various roles, including for its customer service, content localization, and product listings. These positions often require language proficiency, translation skills, and sometimes certification, with opportunities available in remote and on-site settings.

Is AI replacing translator jobs?

AI technology is increasingly used to assist customer service translators by providing initial translations and handling routine queries, but it does not fully replace human translators. Customer service translators still rely on language expertise, cultural understanding, and context to ensure accurate and effective communication. Human oversight remains essential for quality and nuanced interactions in translation roles.

How does a Customer Service Translator typically collaborate with other departments to resolve customer issues?

Customer Service Translators frequently work with teams such as technical support, sales, and management to ensure customer concerns are fully understood and accurately addressed across language barriers. They not only translate customer inquiries and responses but also relay cultural nuances and context to help internal teams tailor solutions effectively. This role requires clear communication, adaptability, and the ability to coordinate between various stakeholders to resolve issues promptly and efficiently.

Which translator job pays the most?

Senior or specialized translator roles, such as legal, medical, or technical translators, tend to offer the highest salaries in the translation field. These positions often require advanced certifications, industry-specific knowledge, and extensive experience, which contribute to higher pay compared to general translation jobs.

What are Customer Service Translators?

Customer Service Translators are professionals who facilitate communication between customers and companies by translating spoken or written information from one language to another. They assist in resolving customer inquiries, complaints, and support issues across different languages, ensuring that non-native speakers receive accurate and effective service. This role often requires strong language proficiency, cultural understanding, and excellent interpersonal skills. Customer Service Translators may work in call centers, online chat, emails, or face-to-face interactions to bridge language gaps and enhance customer satisfaction.

What is the difference between Customer Service Translator vs Customer Support Specialist?

AspectCustomer Service TranslatorCustomer Support Specialist
Required credentialsLanguage proficiency, translation certifications (optional)Communication skills, technical knowledge
Work environmentCall centers, online chat, email support in multilingual settingsCustomer service centers, technical support teams
Employer & industry usageCompanies serving international clients, translation agenciesRetail, tech, telecom, service industries
Search & comparison intentLanguage translation, multilingual support rolesCustomer service, technical support roles

Customer Service Translators focus on translating customer communications and documents to facilitate understanding across languages, often requiring language proficiency and translation skills. Customer Support Specialists handle direct customer interactions, troubleshooting, and problem-solving in a specific language or region. While both roles involve customer interaction, their core functions and skill sets differ significantly.

How do I become a paid translator?

To become a paid customer service translator, you should develop fluency in at least two languages, gain relevant translation skills, and obtain certifications such as the ATA Certification or similar credentials. Building a portfolio, gaining experience through freelance platforms, and understanding industry-specific terminology can also help secure paid translation work.

What are the key skills and qualifications needed to thrive as a Customer Service Translator, and why are they important?

To thrive as a Customer Service Translator, you need fluency in at least two languages, strong comprehension skills, and a background in customer service or translation studies. Familiarity with translation software, customer relationship management (CRM) systems, and communication platforms is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to remain calm under pressure set top performers apart. These skills are vital for accurately conveying information, building trust, and ensuring a positive customer experience across language barriers.
What are popular job titles related to Customer Service Translator jobs in Nebraska? For Customer Service Translator jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Customer Service Translator jobs in Nebraska look for? The top searched job categories for Customer Service Translator jobs in Nebraska are:
Customer Service Translator jobs near you
Translator/Interpreter

Translator/Interpreter

Mary Lanning Healthcare

Hastings, NE • On-site

$21.50 - $28.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Mary Lanning Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

302nd of 1,051 rated hospitals

Job description

Job Description:
The Translator is responsible for providing interpretation and translation services to customers in the hospital and clinic area. This position will respond to the needs of the non-English speaking hospital customers/patients. Proprio language service may be utilized to ensure appropriate interpretation of medical terminology. The translator will be familiar with hospital policy and procedures including the registration process, HIPPA, and other essential information that may need to be interpreted/translated. Will perform other duties as assigned.
Position Requirements:
Education-GED or High School Diploma required. Associate Degree in the medical field preferred.
Experience-minimum 1 year medical interpretation and translation preferred.
Certifications-Certified Medical Interpreter at the time of hire OR successful completion of the Language Line Skills Assessment test within first week of employment plus completion of a 40-hour Certified Medical Interpreter course within the first 90 days of employment required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

What Mary Lanning Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply