ZipRecruiter

Log In

1

Customer Service Translator Jobs (NOW HIRING)

Geisinger Health

Medical Translator

Danville, PA · On-site +1

$50.30K - $65.80K/yr

Working within the Digital Transformation Office's Translation Center of Excellence, this ... Bilingual, Communication, Computer Literacy, Customer Service, Interpersonal Communication, Working ...

The Unconventional

Bengali Translator, DOJ LSS

Washington, DC · On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Bengali Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC 20540 ...

The Unconventional

Mam Translator, DOJ LSS

Washington, DC · On-site

$49.80K - $65.10K/yr

... services to Government customers. Our leadership team is composed primarily of Veterans who are now ... Job Title Mam Translator, DOJ LSS Location National Capital Region (NCR) - Washington, DC 20540 US ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Translator Jobs

Customer Service Translator information

See salary details

$12

$25

$40

How much do customer service translator jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer service translator in the United States is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Translator, and why are they important?

To thrive as a Customer Service Translator, you need fluency in at least two languages, strong comprehension skills, and a background in customer service or translation studies. Familiarity with translation software, customer relationship management (CRM) systems, and communication platforms is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to remain calm under pressure set top performers apart. These skills are vital for accurately conveying information, building trust, and ensuring a positive customer experience across language barriers.

How does a Customer Service Translator typically collaborate with other departments to resolve customer issues?

Customer Service Translators frequently work with teams such as technical support, sales, and management to ensure customer concerns are fully understood and accurately addressed across language barriers. They not only translate customer inquiries and responses but also relay cultural nuances and context to help internal teams tailor solutions effectively. This role requires clear communication, adaptability, and the ability to coordinate between various stakeholders to resolve issues promptly and efficiently.

What are Customer Service Translators?

Customer Service Translators are professionals who facilitate communication between customers and companies by translating spoken or written information from one language to another. They assist in resolving customer inquiries, complaints, and support issues across different languages, ensuring that non-native speakers receive accurate and effective service. This role often requires strong language proficiency, cultural understanding, and excellent interpersonal skills. Customer Service Translators may work in call centers, online chat, emails, or face-to-face interactions to bridge language gaps and enhance customer satisfaction.

What is the difference between Customer Service Translator vs Customer Support Specialist?

AspectCustomer Service TranslatorCustomer Support Specialist
Required credentialsLanguage proficiency, translation certifications (optional)Communication skills, technical knowledge
Work environmentCall centers, online chat, email support in multilingual settingsCustomer service centers, technical support teams
Employer & industry usageCompanies serving international clients, translation agenciesRetail, tech, telecom, service industries
Search & comparison intentLanguage translation, multilingual support rolesCustomer service, technical support roles

Customer Service Translators focus on translating customer communications and documents to facilitate understanding across languages, often requiring language proficiency and translation skills. Customer Support Specialists handle direct customer interactions, troubleshooting, and problem-solving in a specific language or region. While both roles involve customer interaction, their core functions and skill sets differ significantly.

More about Customer Service Translator jobs
What cities are hiring for Customer Service Translator jobs? Cities with the most Customer Service Translator job openings:
What states have the most Customer Service Translator jobs? States with the most job openings for Customer Service Translator jobs include:
What job categories do people searching Customer Service Translator jobs look for? The top searched job categories for Customer Service Translator jobs are:
Customer Service Translator jobs near you
Medical Translator

Medical Translator

Geisinger Health

Danville, PA • On-site, Remote

$50.30K - $65.80K/yr

Full-time

Medical, Dental, Vision

Posted 23 days ago

Geisinger Health rating

6.8

Company rating: 6.8 out of 10

Based on 423 frontline employees who took The Breakroom Quiz

489th of 864 rated healthcare providers

Job description

Location:
Work from home (Pennsylvania)
Shift:
Days (United States of America)
Scheduled Weekly Hours:
40
Worker Type:
Regular
Exemption Status:
No
Job Summary:
This position sits within the Geisinger Steele Institute for Health Innovation's Digital Transformation Office. Working within the Digital Transformation Office's Translation Center of Excellence, this translator role is responsible for oversight of digital translations. From inpatient and outpatient to discharge instructions to non-urgent digital translation requests, the translator will review, edit, and translate critical digital instructions for clinicians, patients, and staff
Job Duties:
  • Translate written patient care documents, including discharge instructions and educational materials, from the source language to the target language while ensuring linguistic accuracy and cultural appropriateness.
  • Review, edit, and finalize vendor-provided or machine-translated documents to maintain intended meaning, clarity, and tone of the original content.
  • Adapt translations to reflect cultural nuances and patient preferences, preserving context and ensuring health literacy principles are applied.
  • Collaborate with clinical staff, language services leadership, and vendor partners to clarify terminology and meet turnaround time goals.
  • Manage multiple translation requests simultaneously, prioritizing urgent inpatient discharges while maintaining high quality standards.
  • Utilize translation software tools, glossaries, and organizational style guides to enhance efficiency and maintain consistency across documents.
  • Conduct research on medical terminology, cultural references, and best practices to ensure accurate and contextually appropriate translations.
  • Provide insights on language trends and enhanced communication strategies to improve translation services and patient outcomes.
  • Handle sensitive patient information with the utmost confidentiality and professionalism in accordance with HIPAA and organizational policies.
  • Incorporate feedback from clinical teams and reviewers to continuously refine translation accuracy and service satisfaction.
  • Participate in ongoing training, professional development, and quality improvement initiatives within the Translation Center of Excellence.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details:
Qualifications:
  • High school diploma required; Bachelor's degree in Translation, Linguistics, Spanish, Healthcare, or a related field preferred.
  • Certification as a Medical Translator highly preferred.
  • Minimum of 2-3 years of professional experience in medical translation or interpretation, preferably within a healthcare setting (5 years of translation experience required).
  • Strong proficiency in Spanish and English with exceptional written and verbal communication skills.
  • Cultural competency with the ability to adapt translations to diverse patient populations while preserving message integrity.
  • Familiarity with Epic or other EHR systems preferred.
  • Demonstrated ability to manage multiple projects simultaneously while meeting deadlines and quality standards.

Competencies:
  • Exceptional attention to detail and linguistic accuracy.
  • Strong cultural awareness and health literacy knowledge.
  • Ability to prioritize tasks efficiently in a fast-paced clinical environment.
  • Excellent collaboration, communication, and problem-solving skills.
  • Commitment to patient safety, confidentiality, and equitable care.

Location:
  • Hybrid - primarily remote with occasional on-site presence as needed.

Schedule:
  • Full-time, Monday-Friday, with potential for limited on-call coverage based on operational needs and discharge volumes.

Education:
High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)
Experience:
Minimum of 5 years-Related work experience (Required)
Certification(s) and License(s):
Skills:
Bilingual, Communication, Computer Literacy, Customer Service, Interpersonal Communication, Working Independently
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
  • KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
  • EXCELLENCE: We treasure colleagues who humbly strive for excellence.
  • LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
  • INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
  • SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

What Geisinger Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply