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Customer Service Translator Jobs in Texas (NOW HIRING)

Maximus

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

... translation or interpretation services for non English speaking customers according to procedures. - Communicate with supervisors regarding potential needs, concerns, or issues impacting service ...

Maximus

Customer Service Representative

Edinburg, TX · On-site

$11.50 - $15.75/hr

... translation or interpretation services for non English speaking customers according to procedures. - Communicate with supervisors regarding potential needs, concerns, or issues impacting service ...

Maximus

Customer Service Representative

San Antonio, TX · On-site

$14.50 - $19.50/hr

... translation or interpretation services for non English speaking customers according to procedures. - Communicate with supervisors regarding potential needs, concerns, or issues impacting service ...

Maximus

Bilingual Customer Service Representative

Edinburg, TX · On-site

$11.25 - $14/hr

... translation or interpretation services for non English speaking customers according to procedures. - Communicate with supervisors regarding potential needs, concerns, or issues impacting service ...

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Customer Service Translator information

What is a customer service translator?

Customer Service Translators are professionals who facilitate communication between customers and companies by translating spoken or written information from one language to another. They assist in resolving customer inquiries, complaints, and support issues across different languages, ensuring that non-native speakers receive accurate and effective service. This role often requires strong language proficiency, cultural understanding, and excellent interpersonal skills. Customer Service Translators may work in call centers, online chat, emails, or face-to-face interactions to bridge language gaps and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service translator?

To thrive as a Customer Service Translator, you need fluency in at least two languages, strong comprehension skills, and a background in customer service or translation studies. Familiarity with translation software, customer relationship management (CRM) systems, and communication platforms is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to remain calm under pressure set top performers apart. These skills are vital for accurately conveying information, building trust, and ensuring a positive customer experience across language barriers.

How does a customer service translator typically collaborate with other departments to resolve customer issues?

Customer Service Translators frequently work with teams such as technical support, sales, and management to ensure customer concerns are fully understood and accurately addressed across language barriers. They not only translate customer inquiries and responses but also relay cultural nuances and context to help internal teams tailor solutions effectively. This role requires clear communication, adaptability, and the ability to coordinate between various stakeholders to resolve issues promptly and efficiently.

What is the difference between Customer Service Translator vs Customer Support Specialist?

AspectCustomer Service TranslatorCustomer Support Specialist
Required credentialsLanguage proficiency, translation certifications (optional)Communication skills, technical knowledge
Work environmentCall centers, online chat, email support in multilingual settingsCustomer service centers, technical support teams
Employer & industry usageCompanies serving international clients, translation agenciesRetail, tech, telecom, service industries
Search & comparison intentLanguage translation, multilingual support rolesCustomer service, technical support roles

Customer Service Translators focus on translating customer communications and documents to facilitate understanding across languages, often requiring language proficiency and translation skills. Customer Support Specialists handle direct customer interactions, troubleshooting, and problem-solving in a specific language or region. While both roles involve customer interaction, their core functions and skill sets differ significantly.

What are popular job titles related to Customer Service Translator jobs in Texas?

For Customer Service Translator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service Translator jobs in Texas look for?

The top searched job categories for Customer Service Translator jobs in Texas are:

What cities in Texas are hiring for Customer Service Translator jobs?

Cities in Texas with the most Customer Service Translator job openings:

Customer Service Translator jobs near you
Infographic showing various Customer Service Translator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Translator, Special Education (185 Days) REVISED

Dallas Independent School District

Dallas, TX • On-site

$40K - $52K/yr

Full-time

Re-posted yesterday

Dallas Independent School District rating

7.4

Company rating: 7.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

193rd of 638 rated elementary and secondary schools

Job description

  • Act as Interpreter between students, parents, and school staff from diverse cultures or backgrounds in English and Spanish at Special Education meetings
  • Interpret with no additions or omissions following technical information, legally mandated educational requirements and Special Education terminology.
  • Maintain de integrity of confidential information relating to students, staff, or district
  • Handle three-way Hotline interpretations between school staff and parents while maintaining daily phone activity logs
  • Must be available to work evening, Saturday, and short notice meetings.
  • Render clear and exact translations of written materials following guidelines.
  • All federally funded incumbents of this position must comply with time and effort reporting requirements through personnel activity reports or periodic certification, as appropriate.
  • Pursue continued development of skills and knowledge.
  • Be an actively contributing team member and support the District mission.
  • Perform all other tasks and duties as assigned.
  • Accredited High School Diploma or equivalent (U.S.A. Equivalency); or equivalent experience: Bachelor's degree or some college hours preferred.
  • Two years of experience as translator/interpreter with knowledge of ARD/FIE procedures in a school setting, preferred.
  • Demonstrated proficiency in English and Spanish, oral and written
  • Demonstrate strong written and oral language skills in Spanish and English including proofreading with keen attention to detail.
  • Experience with use of google docs, Word, PDFs.
  • If working remotely from home, have an adequate work environment to process the calls - free from distractions, such as pets and other unexpected noises.
  • Strong organization, time management, prioritization, problem-solving, and communication skills
  • Ability to learn the use of FM transmitters/receivers (interpretation equipment)
  • Must have reliable transportation.
  • Exemplary attendance
  • Exemplary interpersonal and customer service skills to work with a diverse group of individuals.

What Dallas Independent School District employees say

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DALLAS INDEPENDENT SCHOOL DISTRICT logo

About DALLAS INDEPENDENT SCHOOL DISTRICT

Sourced by ZipRecruiter

Dallas Independent School District (Dallas ISD) is a leading player in the education industry situated in Dallas, Texas, USA. It is the second-largest public school district in the state and the 14th-largest district in the U.S., which manages public education in 230 schools, serving a population of around 155,000 students. The institution was established in 1884 and has experienced consistent growth in its history, both in terms of student population and educational impact.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1884

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