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Customer Service Translator Jobs in Tennessee (NOW HIRING)

FirstBank

MH Bilingual Account Representative

Knoxville, TN · On-site

$14.75 - $18.50/hr

Meet monthly performance goals and service benchmarks * Collaborate with other departments to assist with customer translation needs * Ensure compliance with internal policies and external ...

FirstBank

MH Bilingual Account Representative

Knoxville, TN · On-site

$14.75 - $18.50/hr

Meet monthly performance goals and service benchmarks * Collaborate with other departments to assist with customer translation needs * Ensure compliance with internal policies and external ...

SOSi

SCA Analytic Linguist (Spanish)

Jackson, TN

$31.50 - $33.75/hr

... and services integrators in the defense and government services industry. We deliver tailored ... translation, transcription, and interpretation support for our customer's ongoing and upcoming ...

SOSi

SCA Analytic Linguist (Spanish)

Jackson, TN

$31.50 - $33.75/hr

... and services integrators in the defense and government services industry. We deliver tailored ... translation, transcription, and interpretation support for our customer's ongoing and upcoming ...

SOSi

SCA Analytic Linguist (Spanish)

Jackson, TN · On-site

$31.50 - $33.75/hr

... and services integrators in the defense and government services industry. We deliver tailored ... translation, transcription, and interpretation support for our customer's ongoing and upcoming ...

Vanderbilt Health

Manager, Laboratory

Nashville, TN · On-site

Identify opportunities to expand services and improve the customer experience. Technology & Data ... Apply strong knowledge of cancer biology and translational research workflows. * Ensure adherence ...

Vanderbilt Health

Manager, Laboratory

Nashville, TN · On-site

Identify opportunities to expand services and improve the customer experience. Technology & Data ... Apply strong knowledge of cancer biology and translational research workflows. * Ensure adherence ...

Homeland Language Services

A commitment to provide exceptional customer experience, patient privacy & safety, and teamwork ... We offer interpretation and translation services in 100+ languages for different industries. We ...

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Customer Service Translator information

How does a customer service translator typically collaborate with other departments to resolve customer issues?

Customer Service Translators frequently work with teams such as technical support, sales, and management to ensure customer concerns are fully understood and accurately addressed across language barriers. They not only translate customer inquiries and responses but also relay cultural nuances and context to help internal teams tailor solutions effectively. This role requires clear communication, adaptability, and the ability to coordinate between various stakeholders to resolve issues promptly and efficiently.

What is a customer service translator?

Customer Service Translators are professionals who facilitate communication between customers and companies by translating spoken or written information from one language to another. They assist in resolving customer inquiries, complaints, and support issues across different languages, ensuring that non-native speakers receive accurate and effective service. This role often requires strong language proficiency, cultural understanding, and excellent interpersonal skills. Customer Service Translators may work in call centers, online chat, emails, or face-to-face interactions to bridge language gaps and enhance customer satisfaction.

What is the difference between Customer Service Translator vs Customer Support Specialist?

AspectCustomer Service TranslatorCustomer Support Specialist
Required credentialsLanguage proficiency, translation certifications (optional)Communication skills, technical knowledge
Work environmentCall centers, online chat, email support in multilingual settingsCustomer service centers, technical support teams
Employer & industry usageCompanies serving international clients, translation agenciesRetail, tech, telecom, service industries
Search & comparison intentLanguage translation, multilingual support rolesCustomer service, technical support roles

Customer Service Translators focus on translating customer communications and documents to facilitate understanding across languages, often requiring language proficiency and translation skills. Customer Support Specialists handle direct customer interactions, troubleshooting, and problem-solving in a specific language or region. While both roles involve customer interaction, their core functions and skill sets differ significantly.

What are the key skills and qualifications needed to thrive as a customer service translator?

To thrive as a Customer Service Translator, you need fluency in at least two languages, strong comprehension skills, and a background in customer service or translation studies. Familiarity with translation software, customer relationship management (CRM) systems, and communication platforms is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to remain calm under pressure set top performers apart. These skills are vital for accurately conveying information, building trust, and ensuring a positive customer experience across language barriers.
What are popular job titles related to Customer Service Translator jobs in Tennessee? For Customer Service Translator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Service Translator jobs in Tennessee look for? The top searched job categories for Customer Service Translator jobs in Tennessee are:
Customer Service Translator jobs near you
Infographic showing various Customer Service Translator job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Bilingual Translator & Customer Advocate (English / Spanish)

FARRIS MOTOR COMPANY

Jefferson City, TN • On-site

$50K - $150K/yr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description

Bilingual Translator & Customer Advocate (English / Spanish)$100,000+ Income Potential | Up to $5,000 Guaranteed Pay | Paid Training | No SundaysUse Your Bilingual Skills to Help Families Every Day.

Farris Jeep Chrysler Dodge Ram is looking for a bilingual professional who enjoys helping people and making communication easy between English and Spanish-speaking customers.

Your ability to speak both languages can make a real difference for families purchasing one of the most important investments they'll make.

No automotive experience is required.

We'll provide all the training you need to build a successful long-term career.

What You'll Do

As a Bilingual Translator & Customer Advocate, you'll serve as the bridge between our English and Spanish-speaking customers.

Responsibilities include:

  • Assisting Spanish-speaking customers throughout the buying process
  • Translating conversations between customers and dealership staff
  • Answering questions in both English and Spanish
  • Scheduling customer appointments
  • Following up with customers by phone, text, and email
  • Helping customers understand vehicle features and paperwork
  • Delivering an exceptional customer experience from start to finish

Your communication skills will help customers feel confident, comfortable, and informed.

Why Farris?

For nearly 100 years, Farris Jeep has proudly served East Tennessee families.

As a family-owned dealership, we believe our employees deserve the same respect and support we provide our customers.

When you join Farris, you'll receive:

  • Paid professional training
  • Daily coaching and mentorship
  • Leadership committed to your success
  • Advancement opportunities
  • A positive team environment

Many of our managers began in entry-level positions and built successful careers here.

Huge Opportunity

Our dealership receives:

  • Over 1,000 customer inquiries every month
  • High showroom traffic
  • Appointments booked weeks in advance
  • A rapidly growing Hispanic customer base

We're looking for someone who can help us deliver an outstanding experience to every customer.

CompensationTop performers earn well over $100,000 annually.

Qualified candidates may receive:

  • Up to $5,000/month guaranteed pay
  • Weekly base pay
  • Monthly performance bonuses
  • Aggressive commission plan
  • Unlimited earning potential

Your bilingual skills create tremendous value—and we believe they should be rewarded.

Who We're Looking For

You may be a great fit if you are:

  • Fluent in English and Spanish
  • Friendly and professional
  • Organized and dependable
  • Comfortable talking with people
  • A strong communicator
  • Motivated to build a successful career

Experience in customer service, hospitality, retail, banking, insurance, restaurants, healthcare, education, or sales is helpful—but not required.

Benefits
  • No Sundays
  • No late nights
  • Paid training
  • Paid holidays and vacation
  • Healthcare benefits
  • Company-matched 401(k)
  • Employee discounts
  • Career advancement opportunities
More Than a Job

At Farris Jeep, our mission is simple:

Provide the common man safe and reliable transportation.

Every day you'll help families communicate with confidence, make informed decisions, and enjoy a better vehicle-buying experience.

If you're ready to put your bilingual skills to work with a company that values people, we'd love to meet you.

Apply today and help us serve East Tennessee's growing Hispanic community.

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