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Customer Service Trainer Jobs in Saskatchewan (NOW HIRING)

SaskPower

CSR, Business Support

Weyburn, SK · On-site

Provide front line service and information to customers and the public concerning corporate ... training for the department Perform general accounting and financial functions as required ...

Planet Fitness

Fitness Trainer

Saskatoon, SK · On-site

The Fitness Trainer is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting ignite Fitness ...

New

7shifts

Customer Support Representative

Saskatoon, SK · On-site

CA$50K - CA$75K/yr

Educate customers on basic product training, including developing training materials and videos that help new customers use 7shifts to its fullest potential * Identify new ways customers can benefit ...

Finning

Service Coordinator

Saskatoon, SK

We are seeking a customer-focused Service Coordinator to join our team! Reporting to the Manager ... Training opportunities to learn about Caterpillar equipment We look forward to you joining our team!

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Showing results 21-40

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Saskatchewan

Customer Service Trainer information

See Saskatchewan salary details

$23K

$46.6K

$72.5K

How much do customer service trainer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer service trainer in Saskatchewan is $46,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

More about Customer Service Trainer jobs

What are popular job titles related to Customer Service Trainer jobs in Saskatchewan?

For Customer Service Trainer jobs in Saskatchewan, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in Saskatchewan look for?

The top searched job categories for Customer Service Trainer jobs in Saskatchewan are:

What are popular job titles related to Customer Service Trainer jobs in SK?

For Customer Service Trainer jobs in SK, the most frequently searched job titles are:

Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Saskatchewan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,636 per year, or $22.4 per hour.

CSR, Business Support

SaskPower

Weyburn, SK • On-site

Full-time, Part-time

Posted 5 days ago

Job description

Location - SaskPower Weyburn (Region Office)

Temporary - Part Time until 09/14/2027 

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you're someone who thrives in a team environment and doesn't shy away from a good challenge, join us!

Apply no later than 09/14/2026 to be considered for this opportunity.

JOB SUMMARY:

The employee in this classification is responsible to act as the primary contact for internal and external customers and is responsible for the maintenance, coordination and communication in response to customer account and billing inquiries, concerns, complaints, outage notifications and requests for new services. This position may be required to rotate through various functions as required by the department and/or corporation.

KEY ACCOUNTABILITIES:

 Provide front line service and information to customers and the public concerning corporate services, rates, regulations and policies for both telephone and in-person inquiries
 Receive, investigate and respond to customer inquiries, complaints and outage notifications and direct to the appropriate resource when necessary
 Receive payments, issue refunds, prepare invoices and initiate contact for the production and collection of payments
 Provide excellent customer services to internal and external customers, while following corporate quality guidelines
 Determine customer needs by utilizing precise questioning techniques
 Maintain a working knowledge of departmental systems, processes, policies and procedures and identify and recommend areas of improvement
 Receive, distribute and prepare incoming and outgoing communications both internal and external to the corporation
 Maintain files and records associated with the department
 Assist with the development of training for the department
 Perform general accounting and financial functions as required
 Participate in continuous educational and professional development as required
 Other related and assigned duties

KNOWLEDGE/SKILLS/ABILITIES:

 Bachelor's Degree, Diploma, Certificate or Program in Business Administration, or equivalent AND/OR;
 Two (2) years of administrative and/or customer service experience utilizing standard corporate software applications (Microsoft Office Suite), or equivalent
 Ability to cooperate and deal tactfully with other staff and the public
 Aptitude for accuracy and detail
 Ability to implement and make sound decisions
 Ability to use standard corporate software applications (Microsoft, SAP, etc.)
 Ability to provide extraordinary customer service for all internal and external customers
 Ability to work independently or as part of a team

This positions falls with in the scope of the Unifor Local 649.

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

At SaskPower, we believe in the importance of fostering and maintaining a workforce that's representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act. 

We base our selection process on merit and encourage all diverse groups to participate fully.
Learn more at Commitment to a Representative Workforce.

Follow us on LinkedIn to stay up to date on our latest job openings.

Please apply by 09/14/2026.

Apply