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Customer Service Supervisor Jobs (NOW HIRING)

Seed to Table

Customer Service Supervisor

Naples, FL · On-site

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Seed to Table

Customer Service Supervisor

Naples, FL · On-site

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Wisconsin

Customer Service Supervisor

Menomonie, WI · On-site

Customer Service Supervisor Job Duties: This position directs and audits customer service operations to ensure service standards and compliance requirements are met; oversees debit account and ...

Stella-Jones

Customer Service Supervisor

Brierfield, AL · On-site

Position Overview The Customer Service Supervisor at Stella-Jones plays a pivotal role in leading and managing a team of Customer Service Clerks, Account Specialists and Senior Account Specialists to ...

Wawa, Inc.

Customer Service Supervisor

Middletown, PA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Whitehall, PA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Woodford, VA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Newark, DE · On-site

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Mount Pocono, PA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Lima, OH · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Sunbury, PA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa

Customer Service Supervisor

Niceville, FL

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

Wawa, Inc.

Customer Service Supervisor

Bushnell, FL · On-site

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver ...

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All JobsCustomer Service Supervisor Jobs

Customer Service Supervisor information

See salary details

$24.5K

$58K

$101K

How much do customer service supervisor jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer service supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

How much should a supervisor be paid?

The average salary for a Customer Service Supervisor varies by location and experience but typically ranges from $40,000 to $60,000 annually. Factors such as industry, company size, and certifications can influence compensation levels, and supervisors often benefit from leadership skills and customer service expertise.

What are the most common challenges faced by Customer Service Supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the role of a customer service supervisor?

A customer service supervisor oversees a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, and train staff to improve service efficiency. Strong communication, leadership skills, and familiarity with customer management tools are essential for this role.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and a strong understanding of customer service strategies and tools.

What are the key skills and qualifications needed to thrive as a Customer Service Supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What is a customer service supervisor?

A customer service supervisor oversees a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance, and may assist with training and scheduling, often using customer management tools. Strong communication and leadership skills are essential for this role.

What does a Customer Service Supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.
More about Customer Service Supervisor jobs
What cities are hiring for Customer Service Supervisor jobs? Cities with the most Customer Service Supervisor job openings:
What are the most commonly searched types of Customer Service Supervisor jobs? The most popular types of Customer Service Supervisor jobs are:
Who are the top companies hiring for Customer Service Supervisor jobs? The top employers for Customer Service Supervisor jobs are:
What states have the most Customer Service Supervisor jobs? States with the most job openings for Customer Service Supervisor jobs include:
What job categories do people searching Customer Service Supervisor jobs look for? The top searched job categories for Customer Service Supervisor jobs are:
Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 23% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Supervisor

Seed to Table

Naples, FL • On-site

Full-time

PTO

Posted 11 days ago

Key responsibilities

  • Maintain excellent customer service by providing assistance and responding to customer concerns.

  • Train newly hired cashiers on accounting procedures and company policies and supervise checkout stations.

  • Manage customer transactions, balance tills, and ensure checkout areas are clean, safe, and organized.

Job description

Job Type
Full-time
Description
Job Location:
4835 Immokalee Rd, Naples, FL 34110
Join our team and be part of a fast-paced, fun, and friendly environment! You'll help keep things running smoothly by maintaining great quality standards, keeping areas clean and well-stocked, and delivering awesome customer service. If you enjoy working with people, staying active, and being part of a team, this could be a great fit for you!
"There are no strangers here, only friends we have yet to meet." - Frank Oakes -
Why Join Us?
  • Career Growth: Start as an apprentice and grow into a skilled! Your growth is our mission!
  • Employee Discounts: Enjoy discounts on our delicious organic food-both dining and groceries.
  • Community & Culture: Be part of a positive and supportive Family that values diversity and growth.
  • Work-Life Balance: We offer paid vacation time to help you relax and recharge.
  • Referral Rewards: Bring your talented friends along and earn rewards for helping us grow!

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service Supervisor is also responsible for training, managing customer transactions, balancing tills and maintaining checkout areas.
Essential Job Functions:
  • Responsible for maintaining excellent customer service, providing assistance and responding to customer concerns.
  • Manages customer transactions both cash and card payments.
  • Trains newly hired cashiers on accounting procedures and company policies and ensures that they are following all policies, safety procedures and customer service standards.
  • Supervises checkout stations on a regular basis.
  • Guarantees that customer transactions are processed promptly and accurately.
  • Exchanges large bills for smaller bills in the cash office.
  • Executes overrides, voids, and refunds at the register for customers.
  • Schedules breaks and lunches of cashier associates.
  • Balances tills at the end of the shift.
  • Gets tills ready for the day and places in registers.
  • Ensures that the checkout areas are clean, safe and organized.
  • Ensures that the candy racks and coolers at the front end are straightened.
  • Must be knowledgeable in the various types of products carried in the store.
  • Utilizes and maintains equipment as required by department; reports any equipment problems immediately.
  • Completes all applicable department training programs.
  • Performs other duties as assigned.

Requirements
  • Must have the ability to perform basic math skills for counting money and to make change with all denominations of American currency.
  • Need to be attentive and precise, able to work in a fast-paced environment where they will be expected to switch tasks frequently to fulfill customer requests.
  • A passion for serving people.
  • Must be comfortable talking to people.
  • Able to work well with others as a team.
  • Ability to work a flexible schedule.
  • Must have reliable transportation.
  • Non-slip shoes are mandatory for a safe working environment (please note that company does not provide).

Physical Demands:
  • Stand and/or Walk: Able to stand and/or walk for extended periods of time.
  • Lifting, Pushing, and Pulling: Capable of lifting and/or pushing or pulling objects weighing up to 50 pounds.
  • Tolerance to Environmental Conditions: Able to work in various temperatures, including hot, humid, and cold environments, as well as tolerate moderate amounts of dust and cleaning agents.
  • Allergies: Must be able to work with a wide variety of fresh products without experiencing negative allergic reactions.
  • Flexibility and Mobility: Ability to bend, stoop, kneel, twist, and move around as needed.
  • Step-stool and Ladder: Ability to utilize a step-stool or a ladder.
  • Physical Balance: Able to maintain physical balance and stability while performing tasks.
  • Manual Dexterity: Proficient in both gross and fine manipulation.
  • Reaching: Capable of reaching below or at the waist and overhead.
  • Communication Skills: Effective speaking skills to convey instructions and communicate with coworkers clearly and accurately, especially in a loud or busy environment.
  • Vision: Peripheral vision and near and far visual acuity are essential.
  • Hearing: Ability to hear and respond to inquiries and instructions effectively in a busy environment.

Stay Connected:
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Equal Opportunity Statement: Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds. We are committed to fostering a diverse and inclusive workplace where everyone can thrive

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