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Customer Service Supervisor Jobs in Hawaii (NOW HIRING)

Unifi

Customer Service Supervisor/WS-HNL

Honolulu, HI · On-site

General information Job Title Customer Service Supervisor/WS-HNL Date Monday, July 13, 2026 Entity Unifi Aviation, LLC State Hawaii City Honolulu Base Pay Rate: $ 22.00 Full/Part Time Full Time ...

Unifi

Customer Service Supervisor/WS-OGG

Kahului, HI

General information Job Title Customer Service Supervisor/WS-OGG Date Monday, July 13, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt ...

Unifi

Customer Service Supervisor/WS-KOA

Kailua, HI

General information Job Title Customer Service Supervisor/WS-KOA Date Tuesday, August 25, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 26.00 Full/Part Time Full Time ...

Unifi

Customer Service Supervisor/WS-HNL

Honolulu, HI · On-site

General information Job Title Customer Service Supervisor/WS-HNL Date Monday, July 13, 2026 Entity Unifi Aviation, LLC State Hawaii City Honolulu Base Pay Rate: $ 22.00 Full/Part Time Full Time ...

Unifi

Customer Service Supervisor/WS-KOA

Kailua, HI · On-site

General information Job Title Customer Service Supervisor/WS-KOA Date Tuesday, August 25, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 26.00 Full/Part Time Full Time ...

Unifi

Customer Service Supervisor/WS-OGG

Kahului, HI · On-site

General information Job Title Customer Service Supervisor/WS-OGG Date Monday, July 13, 2026 Entity Unifi Aviation, LLC State Hawaii City Kahului Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt ...

HiEmployment

Service Supervisor

Lihue, HI

$63K - $75K/yr

... Customer Service, Warehousing, Landscaping, Driving, Hospitality and more! Our friendly and experienced staff are ready to help with your career search - Let's get to work! Check out more jobs at hi ...

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All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Hawaii

Customer Service Supervisor information

See Hawaii salary details

$25.5K

$60.3K

$104.9K

How much do customer service supervisor jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer service supervisor in Hawaii is $60,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $72,700.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are popular job titles related to Customer Service Supervisor jobs in Hawaii?

For Customer Service Supervisor jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Hawaii look for?

The top searched job categories for Customer Service Supervisor jobs in Hawaii are:

What cities in Hawaii are hiring for Customer Service Supervisor jobs?

Cities in Hawaii with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $60,258 per year, or $29 per hour.

Customer Service Supervisor/WS-HNL

Unifi

Honolulu, HI • On-site

Full-time

Re-posted 18 days ago

Job description

General information
Job Title
Customer Service Supervisor/WS-HNL
Date
Monday, July 13, 2026
Entity
Unifi Aviation, LLC
State
Hawaii
City
Honolulu
Base Pay Rate:
$ 22.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
P.M. shift

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