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Customer Service Representative Express Scripts Jobs

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Prior sales experience and experience leveraging a sales script * QuickBooks experience Benefits ...

Western Express, Inc.

Customer Service Rep

Nashville, TN · On-site

$15.50 - $21/hr

The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms ... Service Excellence : Strive for perfection in customer service delivery and proactively address any ...

Quality Car Wash

Customer Service Representative

Muskegon, MI · On-site

$14.50 - $19.75/hr

... Express Customer Service Representative Team Member, You'll: * Promptly and accurately process ... At Tommy's Express Car Wash, we deliver the ultimate car wash experience. You will see the ...

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Description: Customer Service Representative -- Alco Air (Longview, TX) Full-Time • Steady ... Comfortable following call scripts and processes * Positive attitude and team-first mindset

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Job Type Full-time Description Customer Service Representative - Alco Air (Longview, TX) Full-Time ... Comfortable following call scripts and processes * Positive attitude and team-first mindset

DME Express

Customer Service Representative

Garland, TX · On-site

$16 - $17/hr

DME Express is a medical supply company dedicated to delivering the best service and equipment to ... The Customer Service Representative is responsible for performing all tasks relative to in-house ...

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How much do customer service representative express scripts jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer service representative express scripts in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Representative Express Scripts position, and why are they important?

To thrive as a Customer Service Representative at Express Scripts, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy benefit management (PBM) systems, CRM software, and basic computer literacy are commonly required, and some roles may prefer prior healthcare or call center experience. Strong active listening, patience, problem-solving abilities, and the ability to remain calm under pressure are valuable soft skills in this position. These skills and qualities are essential for efficiently resolving inquiries, ensuring client satisfaction, and maintaining a positive company reputation.

What types of challenges might I encounter as a Customer Service Representative at Express Scripts?

As a Customer Service Representative at Express Scripts, you may encounter challenges such as handling a high volume of calls, navigating complex insurance or prescription benefit questions, and assisting callers who are experiencing frustration or confusion. You will often need to adapt quickly to policy updates, system changes, and evolving healthcare regulations. Resourcefulness and the ability to multitask are helpful, as you may collaborate with pharmacists, technicians, or other departments to resolve issues efficiently. These challenges can be highly rewarding for individuals who enjoy problem-solving and take pride in providing excellent service to members and healthcare providers.

What is a Customer Service Representative Express Scripts job?

A Customer Service Representative at Express Scripts helps members with their prescription medication needs by answering questions, resolving issues, and providing support over the phone or online. They assist with order processing, insurance inquiries, and benefit details while ensuring excellent customer service. This role requires strong communication skills, problem-solving abilities, and a patient-focused mindset.

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What cities are hiring for Customer Service Representative Express Scripts jobs? Cities with the most Customer Service Representative Express Scripts job openings:
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Customer Service Representative Express Scripts jobs near you
Infographic showing various Customer Service Representative Express Scripts job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Classet

Tigard, OR • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Ace Handyman Services is hiring a Customer Service Representative!

Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit team! We are Portland's top-rated handyman business, focusing on community and bringing helpful services to Portland area homes since 2010. Our mission is to continue the premium customer experience found in Ace Hardware stores to our customers’ homes by helping with their home improvement needs.

As a Customer Service Representative (CSR), you’ll play the critical role of engaging customers and assisting them with getting the home improvement services they seek scheduled and completed.

Starting Pay Rate: $20 per hour

Responsibilities:
  • Partner with other CSRs to answer phone calls and respond to online inquiries
  • Book appointments and resolve scheduling conflicts as they occur
  • Input and maintain job information in customer management software
  • Team with field employees to provide a superior customer experience
  • Perform quality assurance and warranty calls to ensure customer satisfaction

Requirements

  • 3+ years of customer service experience in the construction/home improvement industry
  • 1+ year experience booking appointments and resolving scheduling conflicts
  • Great attitude with ability to accurately communicate and schedule services on the phone
  • Good organizational and multitasking skills
  • Comfortable billing customers and taking payments
  • Prior clerical and data entry experience
  • Proficient with Microsoft Office, including Outlook, Word, Excel and Mac computers
Nice to Have:
  • Experience using customer management software
  • Project management experience
  • Prior sales experience and experience leveraging a sales script
  • QuickBooks experience

Benefits

Community is important to us and that starts with a team that takes care of each other. We offer an

employee-friendly work environment with plenty of opportunities to advance in our quickly growing

company. Additionally, we offer the following best-in-class benefits package:

  • Health, dental, vision, 401(k) benefits
  • Paid vacation days
  • Sick pay
  • Paid holidays
  • $50 monthly mobile phone stipend
  • Monthly performance bonuses
  • Regular pay reviews
  • A flexible work environment, and more!

Apply today to join our team!

Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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