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Customer Service Representative Express Scripts Jobs

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

... scripts and processes. Knowledge of Service Titan a plus! • Positive attitude and team-first mindset What we offer our CSR: • Competitive hourly pay - $16-20 an hour • Consistent schedule • ...

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

... scripts and processes. Knowledge of Service Titan a plus! • Positive attitude and team-first mindset What we offer our CSR: • Competitive hourly pay - $16-20 an hour • Consistent schedule • ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$18 - $21/hr

Refer to premade scripts for a variety of customer service topics * Use best practices in customer ... Previous experience as a Customer Service Representative or in a similar role is preferred

Rising Star Recruiting & Staffing

CSR

Corpus Christi, TX · On-site

$13.25 - $18/hr

Refer to premade scripts for a variety of customer service topics * Use best practices in customer ... Previous experience as a Customer Service Representative or in a similar role is preferred

Cigna

Warehouse Associate- Express Scripts

Whitestown, IN · On-site

$16.50 - $19.50/hr

Express ScriptsPharmacyishiringwarehouse associates like you to receive, stock and replenish ... About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates ...

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How much do customer service representative express scripts jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service representative express scripts in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Representative Express Scripts position, and why are they important?

To thrive as a Customer Service Representative at Express Scripts, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy benefit management (PBM) systems, CRM software, and basic computer literacy are commonly required, and some roles may prefer prior healthcare or call center experience. Strong active listening, patience, problem-solving abilities, and the ability to remain calm under pressure are valuable soft skills in this position. These skills and qualities are essential for efficiently resolving inquiries, ensuring client satisfaction, and maintaining a positive company reputation.

What types of challenges might I encounter as a Customer Service Representative at Express Scripts?

As a Customer Service Representative at Express Scripts, you may encounter challenges such as handling a high volume of calls, navigating complex insurance or prescription benefit questions, and assisting callers who are experiencing frustration or confusion. You will often need to adapt quickly to policy updates, system changes, and evolving healthcare regulations. Resourcefulness and the ability to multitask are helpful, as you may collaborate with pharmacists, technicians, or other departments to resolve issues efficiently. These challenges can be highly rewarding for individuals who enjoy problem-solving and take pride in providing excellent service to members and healthcare providers.

What is a Customer Service Representative Express Scripts job?

A Customer Service Representative at Express Scripts helps members with their prescription medication needs by answering questions, resolving issues, and providing support over the phone or online. They assist with order processing, insurance inquiries, and benefit details while ensuring excellent customer service. This role requires strong communication skills, problem-solving abilities, and a patient-focused mindset.

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What cities are hiring for Customer Service Representative Express Scripts jobs? Cities with the most Customer Service Representative Express Scripts job openings:
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Customer Service Representative Express Scripts jobs near you
Infographic showing various Customer Service Representative Express Scripts job openings in the United States as of May 2026, with employment types broken down into 38% Full Time, 57% Contract, and 5% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Express Employment

Princeville, HI

$21 - $24.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

Located in Princeville, HI
Salary: $21-$24.50/Hr
Location: Princeville, HI (Kauai)
Salary: $21-$24.50/Hr
Schedule: Mon-Fri, 8:00 AM - 4:30 PM (Saturdays on rotation, 8:30 AM - 1:30 PM)
Are you looking for more than just a job? Express Employment Professionals is seeking a motivated and customer-focused Customer Service Representative to join a premier financial institution in Princeville. This is a role that offers stability, excitement, and a clear path for professional development.
Give us a call today at 808-792-7015 for an immediate interview!
Benefits
  • Medical, dental, vision coverage
  • Paid Time Off
  • Weekly Paychecks
  • Referral Bonuses

Key Responsibilities
As the face of the Princeville Branch, you will be the primary point of contact for our valued customers. Your mission is to provide an exceptional banking experience by:
  • Engaging Customers: Delivering high-quality service both inside and outside the branch.
  • Product Advocacy: Educating customers on bank products and services, highlighting features and benefits that meet their financial needs.
  • Strategic Referrals: Acting as the initial bridge to specialized departments like Personal Banking, Consumer/Commercial Loans, and Credit Cards.
  • Professionalism: Maintaining a polished image and professional demeanor as a representative of the Bank.

Qualifications
  • Communication: Exceptional verbal and interpersonal skills; comfortable giving sales presentations to individuals or groups.
  • Tech Savvy: Proficient in word processing with a typing speed of at least 35 WPM.
  • Discretion: Ability to use sound judgment regarding customer transactions and highly confidential information.

Requirements
  • Associate's degree in Business or equivalent work experience
  • 2 years of experience as a teller OR 2 years in a retail sales environment

How to Apply
  • Call our team today at 808-792-7015
  • Email your resume to jobs.honoluluhisrg@expresspros.com
  • Apply to this posting

#HIOFFICE
Express Office: Pearl City
945 Kamehameha Highway
Unit 5
Pearl City, HI 96782
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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