ZipRecruiter

Log In

1

Customer Service Representative Express Scripts Jobs

Quark LLC

Customer Service Representative

Kalispell, MT

$15.75 - $21.50/hr

Paid time off Customer Service Representative (CSR) Location: Kalispell, MT Company: Aire Serv of ... to customer inquiries using approved Aire Serv scripts Schedule appointments for service ...

Quark

Customer Service Representative

Kalispell, MT · On-site

$15.75 - $21.50/hr

... Representative (CSR) Location: Kalispell, MT Company: Aire Serv of Kalispell Employment Type ... using approved Aire Serv scripts · Schedule appointments for service, maintenance, and ...

WhiteWater Express

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are ...

CFS

Customer Service Representative

Brentwood, PA · On-site

$18 - $20/hr

Customer Service Representative Pittsburgh, PA 15090 $18-$20/hour Our client is seeking friendly ... Comfortable following scripts while creating positive customer interactions * Ability to multitask ...

CFS

Customer Service Representative

Pittsburgh, PA

$18 - $20/hr

Customer Service Representative 📍 Pittsburgh, PA 15090 (Fully onsite) 💲 $18-$20/hour Our ... Comfortable following scripts while creating positive customer interactions * Ability to multitask ...

CFS

Customer Service Representative

Penn Hills, PA · On-site

$18 - $20/hr

Customer Service Representative Pittsburgh, PA 15090 $18-$20/hour Our client is seeking friendly ... Comfortable following scripts while creating positive customer interactions * Ability to multitask ...

CFS

Customer Service Representative

Pittsburgh, PA

$18 - $20/hr

Customer Service Representative 📍 Pittsburgh, PA 15090 (Fully onsite) 💲 $18-$20/hour Our ... Comfortable following scripts while creating positive customer interactions * Ability to multitask ...

CFS

Customer Service Representative

Pleasant Hills, PA · On-site

$18 - $20/hr

Customer Service Representative Pittsburgh, PA 15090 $18-$20/hour Our client is seeking friendly ... Comfortable following scripts while creating positive customer interactions * Ability to multitask ...

CFS

Customer Service Representative

Allison Park, PA · On-site

$18 - $20/hr

Customer Service Representative Pittsburgh, PA 15090 $18-$20/hour Our client is seeking friendly ... Comfortable following scripts while creating positive customer interactions * Ability to multitask ...

Dollar Express Stores LLC

CSR - Store

Boston, MA

$17.50 - $23.75/hr

Dollar Express Customer Service Representative As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Representative Express Scripts Jobs

Customer Service Representative Express Scripts information

See salary details

$9

$18

$26

How much do customer service representative express scripts jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service representative express scripts in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Representative Express Scripts position, and why are they important?

To thrive as a Customer Service Representative at Express Scripts, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy benefit management (PBM) systems, CRM software, and basic computer literacy are commonly required, and some roles may prefer prior healthcare or call center experience. Strong active listening, patience, problem-solving abilities, and the ability to remain calm under pressure are valuable soft skills in this position. These skills and qualities are essential for efficiently resolving inquiries, ensuring client satisfaction, and maintaining a positive company reputation.

What types of challenges might I encounter as a Customer Service Representative at Express Scripts?

As a Customer Service Representative at Express Scripts, you may encounter challenges such as handling a high volume of calls, navigating complex insurance or prescription benefit questions, and assisting callers who are experiencing frustration or confusion. You will often need to adapt quickly to policy updates, system changes, and evolving healthcare regulations. Resourcefulness and the ability to multitask are helpful, as you may collaborate with pharmacists, technicians, or other departments to resolve issues efficiently. These challenges can be highly rewarding for individuals who enjoy problem-solving and take pride in providing excellent service to members and healthcare providers.

What is a Customer Service Representative Express Scripts job?

A Customer Service Representative at Express Scripts helps members with their prescription medication needs by answering questions, resolving issues, and providing support over the phone or online. They assist with order processing, insurance inquiries, and benefit details while ensuring excellent customer service. This role requires strong communication skills, problem-solving abilities, and a patient-focused mindset.

More about Customer Service Representative Express Scripts jobs
What cities are hiring for Customer Service Representative Express Scripts jobs? Cities with the most Customer Service Representative Express Scripts job openings:
What states have the most Customer Service Representative Express Scripts jobs? States with the most job openings for Customer Service Representative Express Scripts jobs include:
What job categories do people searching Customer Service Representative Express Scripts jobs look for? The top searched job categories for Customer Service Representative Express Scripts jobs are:
Customer Service Representative Express Scripts jobs near you
Infographic showing various Customer Service Representative Express Scripts job openings in the United States as of May 2026, with employment types broken down into 38% Full Time, 57% Contract, and 5% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Express Employment Professionals of NW Arkansas and the River Valley

Springdale, AR • On-site

$17/hr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

As a top staffing provider, Express Employment Professionals puts people to work in all types of jobs at all levels. When you work with Express, you build a relationship with a team of employment professionals who have built personal relationships with the businesses that are hiring in your community.
For employers, Express provides customized staffing solutions to help overcome recruiting challenges, manage production fluctuations, handle changes in project scope, and navigate seasonal hiring needs. Our expert staffing services are designed to meet the unique workforce requirements and ensure the success of businesses throughout our community.
At Express Employment Professionals we are on a Mission to put a Million People to Work in a Year!