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Customer Service Representative Express Scripts Jobs in Georgia

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · Remote

$10 - $15/hr

Follow conversation prompts and scripts when handling different topics * Identify customers' needs ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Follow conversation prompts and scripts when handling different topics * Identify customers' needs ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

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Customer Service Representative Express Scripts information

What are the key skills and qualifications needed to thrive in the Customer Service Representative Express Scripts position, and why are they important?

To thrive as a Customer Service Representative at Express Scripts, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy benefit management (PBM) systems, CRM software, and basic computer literacy are commonly required, and some roles may prefer prior healthcare or call center experience. Strong active listening, patience, problem-solving abilities, and the ability to remain calm under pressure are valuable soft skills in this position. These skills and qualities are essential for efficiently resolving inquiries, ensuring client satisfaction, and maintaining a positive company reputation.

What types of challenges might I encounter as a Customer Service Representative at Express Scripts?

As a Customer Service Representative at Express Scripts, you may encounter challenges such as handling a high volume of calls, navigating complex insurance or prescription benefit questions, and assisting callers who are experiencing frustration or confusion. You will often need to adapt quickly to policy updates, system changes, and evolving healthcare regulations. Resourcefulness and the ability to multitask are helpful, as you may collaborate with pharmacists, technicians, or other departments to resolve issues efficiently. These challenges can be highly rewarding for individuals who enjoy problem-solving and take pride in providing excellent service to members and healthcare providers.

What is a Customer Service Representative Express Scripts job?

A Customer Service Representative at Express Scripts helps members with their prescription medication needs by answering questions, resolving issues, and providing support over the phone or online. They assist with order processing, insurance inquiries, and benefit details while ensuring excellent customer service. This role requires strong communication skills, problem-solving abilities, and a patient-focused mindset.

What are popular job titles related to Customer Service Representative Express Scripts jobs in Georgia? For Customer Service Representative Express Scripts jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative Express Scripts jobs in Georgia look for? The top searched job categories for Customer Service Representative Express Scripts jobs in Georgia are:
Customer Service Representative Express Scripts jobs near you
Infographic showing various Customer Service Representative Express Scripts job openings in Georgia as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

CATEGORY 5 LLC

Alpharetta, GA • On-site

$16/hr

Full-time

Re-posted 20 days ago

Job description

Hiring today! Trendy and fashion-forward Faucet Fixtures Company located in Alpharetta is hiring! Recruiting for a Customer Service Representative!
Compensation: $16/hr
Hours: 8am - 5pm (Must be flexible to work over-time on Saturdays)
Position Requirements for Customer Service Representative:
  • Solid computer skills: Data Entry, Outlook, Excel
  • Good Customer Service communication skills
  • Good verbal & written skills
  • Order Entry

Compensation: $16.00 per hour
Experience the Difference with Express in Alpharetta, GA
Our Express Employment Professionals Office in Alpharetta, Georgia is a locally owned and operated full-service staffing agency that offers staffing opportunities throughout the Forsyth County area. Along with that, we also work to provide workforce solutions to the top local Employers in the community.
We strive to exceed expectations by pairing the staffing services we offer to companies in our community with talented Job Seekers who are the lookout for quality employment. We recruit our candidates in our community when we can, which has proven excellent turnout, consistent attendance records and high conversions from temporary to full-time employment offered to our Associates. Express Associates have a wide assortment of job opportunities in Alpharetta, Norcross, Cumming, Duluth, Sugar Creek, Buford, Johns Creek, and Suwanee, Georgia
Our team at Express Alpharetta is committed to recruiting, screening and placing only the most skilled candidates in our area. Combining our international headquarters with our local recruitment efforts, it's easy to see the value of our competitive advantage! We are proud to be the premier employment agency in Alpharetta that helps local businesses meet their staffing needs and goals.

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