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Customer Service Representative Express Scripts Jobs in Texas

Rising Star Recruiting & Staffing

CSR

Corpus Christi, TX

$13.25 - $18/hr

Refer to premade scripts for a variety of customer service topics * Use best practices in customer ... Previous experience as a Customer Service Representative or in a similar role is preferred

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Description: Customer Service Representative -- Alco Air (Longview, TX) Full-Time • Steady ... Comfortable following call scripts and processes * Positive attitude and team-first mindset

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Job Type Full-time Description Customer Service Representative - Alco Air (Longview, TX) Full-Time ... Comfortable following call scripts and processes * Positive attitude and team-first mindset

DME Express

Customer Service Representative

Garland, TX · On-site

$16 - $17/hr

DME Express is a medical supply company dedicated to delivering the best service and equipment to ... The Customer Service Representative is responsible for performing all tasks relative to in-house ...

Tri-Starr Talent

Be Seen First

Customer Service Representative

San Antonio, TX · On-site

$16 - $19/hr

Tri-Starr Talent is seeking a reliable and customer-focused Customer Service Representative to ... Follow established scripts, procedures, and compliance guidelines * Escalate complex issues to ...

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Customer Service Representative Express Scripts information

What are the key skills and qualifications needed to thrive in the Customer Service Representative Express Scripts position, and why are they important?

To thrive as a Customer Service Representative at Express Scripts, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with pharmacy benefit management (PBM) systems, CRM software, and basic computer literacy are commonly required, and some roles may prefer prior healthcare or call center experience. Strong active listening, patience, problem-solving abilities, and the ability to remain calm under pressure are valuable soft skills in this position. These skills and qualities are essential for efficiently resolving inquiries, ensuring client satisfaction, and maintaining a positive company reputation.

What types of challenges might I encounter as a Customer Service Representative at Express Scripts?

As a Customer Service Representative at Express Scripts, you may encounter challenges such as handling a high volume of calls, navigating complex insurance or prescription benefit questions, and assisting callers who are experiencing frustration or confusion. You will often need to adapt quickly to policy updates, system changes, and evolving healthcare regulations. Resourcefulness and the ability to multitask are helpful, as you may collaborate with pharmacists, technicians, or other departments to resolve issues efficiently. These challenges can be highly rewarding for individuals who enjoy problem-solving and take pride in providing excellent service to members and healthcare providers.

What is a Customer Service Representative Express Scripts job?

A Customer Service Representative at Express Scripts helps members with their prescription medication needs by answering questions, resolving issues, and providing support over the phone or online. They assist with order processing, insurance inquiries, and benefit details while ensuring excellent customer service. This role requires strong communication skills, problem-solving abilities, and a patient-focused mindset.

What are popular job titles related to Customer Service Representative Express Scripts jobs in Texas? For Customer Service Representative Express Scripts jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative Express Scripts jobs in Texas look for? The top searched job categories for Customer Service Representative Express Scripts jobs in Texas are:
What cities in Texas are hiring for Customer Service Representative Express Scripts jobs? Cities in Texas with the most Customer Service Representative Express Scripts job openings:
Customer Service Representative Express Scripts jobs near you
Infographic showing various Customer Service Representative Express Scripts job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Blue Cardinal Home Services, LLC

Abilene, TX • On-site

$13.75 - $18.50/hr

Other

Medical, Dental, Vision, PTO

Re-posted 11 days ago

Job description

Description

Midway Plumbing is Hiring a Customer Service Representative! 

Part-Time Steady Schedule Team Environment


Do you love helping people and getting them taken care of right away?


Midway Plumbing is looking for a Customer Service Representative (CSR) to be the voice of our company. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity to join a team that keeps things moving and customers taken care of quickly. As our CSR, you'll be the first point of contact-helping customers with their plumbing needs, and getting them scheduled fast, and making sure they feel confident they called the right place.


What You'll Do

  • Answer incoming calls and get customers scheduled quickly
  • Assist customers with their plumbing service needs
  • Communicate clearly and professionally with customers and technicians
  • Handle a high call volume while staying organized and efficient
  • Enter and update customer information accurately
  • Prioritize calls, including urgent and emergency requests
  • Deliver a great experience on every call

Requirements

What We're Looking For

  • Previous CSR or call center experience at an HVAC or plumbing company
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable following call scripts and processes (ServiceTitan knowledge a plus!)
  • Positive attitude and team-first mindset

What We Offer

  • Competitive hourly pay
  • Consistent schedule
  • Medical, dental, and vision benefits
  • PTO and paid holidays
  • Supportive team environment

Schedule: This is a part-time and in-office position.

Monday- Friday | 9:00 am - 3:00 pm 


If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we'd love to talk.

Apply