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Customer Service Representative 2 Jobs in Tennessee

Customer Service Rep

Rocky Top, TN

$14 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Rocky Top, TN · On-site

$14 - $19.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Rocky Top, TN

$14 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

The Customer Service Representative opportunity is a Full-Time position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving ...

As a Customer Service Representative you will: * Complete cash transactions for our customers * Initiate customer loans * Contact customers about past due payments * Work rotating shifts and some ...

As a Customer Service Representative you will: * Complete cash transactions for our customers * Initiate customer loans * Contact customers about past due payments * Work rotating shifts and some ...

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Be Seen First

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

Be Seen First

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

Be Seen First

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

Customer Service Representative

Brentwood, TN · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus

Customer Service Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus

Customer Service Representative

Memphis, TN

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus

Customer Service Representative

Madison, TN

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus

Customer Service Representative

Jackson, TN

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus

Showing results 21-40

Customer Service Representative 2 information

See Tennessee salary details

$9

$19

$43

How much do customer service representative 2 jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service representative 2 in Tennessee is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.39 per hour, depending on experience, location, and employer.

What is a customer service representative 2?

Customer Service Representative 2s are mid-level professionals who handle customer inquiries, resolve issues, and provide support related to products or services. They typically have more experience than entry-level representatives and may handle more complex cases or escalate issues as needed. In addition to answering questions, they often process orders, update customer accounts, and ensure a high level of customer satisfaction. They may also assist in training new team members and provide feedback to improve customer service procedures.

What are the key skills and qualifications needed to thrive as a customer service representative 2?

To thrive as a Customer Service Representative 2, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent, with some employers preferring prior customer service experience. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is typically required. Exceptional patience, active listening, and adaptability help individuals stand out in this role. These skills and qualities are vital for efficiently resolving customer issues, maintaining satisfaction, and supporting organizational reputation.

What opportunities for career advancement are available to a customer service representative 2 within most organizations?

As a Customer Service Representative 2, you are often well-positioned for career growth due to your experience handling more complex customer issues and mentoring newer team members. Many organizations offer advancement paths into supervisory, team lead, or specialist roles, such as quality assurance or training. Developing strong communication, problem-solving, and leadership skills can help you progress into these positions. Additionally, some companies provide ongoing training and internal job postings, making it easier to apply for higher-level roles within the customer service department or in related fields like sales or operations.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, technical support specialist, or administrative assistant, leveraging their communication and problem-solving skills. They may also pursue positions in training, quality assurance, or customer experience management, often requiring familiarity with CRM software and strong interpersonal abilities.
Infographic showing various Customer Service Representative 2 job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,364 per year, or $19.9 per hour.

Customer Service Representative

Professional Financial Services

Murfreesboro, TN

$14 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Description

Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? 

Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.  

If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative

Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995.  We have branches in 12 different states.     

You’ll know you are a successful Customer Service Representative when you:   

  • Provide outstanding customer service and problem resolution 
  • Perform collection activities on delinquent accounts 
  • Assist with insurance verifications  
  • Perform Welcome Calls  
  • Act as back up to our Administrative Assistant to receive loan payments and fund loans 
  • Perform Skip Tracking and other locate activities 

You could be a great addition as Customer Service Representative if you have:   

  • Previous customer service and/or collections experience 
  • A valid state driver’s license, with an acceptable driver’s record 
  • Access to a reliable automobile for work use 

  

Keep in mind that we provide: 

  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. 
  • Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your Company set goals! 
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. 
  • Growth Potential- We believe in fostering our employees’ talents and providing a pathway for their individual career story. 
  • TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation.  We are committed to helping you build a solid foundation and do your job to the best of your abilities.   

Come Begin Your Story! Apply Today! 

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