ZipRecruiter

Log In

1

Customer Service Professional Jobs in Virginia (NOW HIRING)

Ruff House at Greenbrier

Customer Service

Chesapeake, VA

$14.50 - $17/hr

The Ruff House Stay & Play in Virginia Beach and Greenbrier is looking for a customer service ... Bring resume and at least 2 professional references. Applications only submitted online will not be ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Virginia

Customer Service Professional information

See Virginia salary details

$10

$16

$25

How much do customer service professional jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service professional in Virginia is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Virginia?

The most popular types of Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Customer Service Professional jobs?

Cities in Virginia with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,029 per year, or $16.8 per hour.

Lead Mitigation Service Professional

Rainbow Restoration of Chesapeake

Portsmouth, VA • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Do You Seek?

-    A purpose driven career where all teammates are Seen, Heard, and Valued

-   To be part of something where Recognition and Appreciation reign

-   An Empowered to “get it done” workplace along with Tools to execute efficiently

-   Being part of a culture of caring and encouragement while Having Fun in the Process!

-   Opportunity for Paid training and educational certification(s) from an International Governing Body that encompasses the United States and 14 additional countries

-   Become part of a growing team with the potential of excellent training and growth opportunities if you are looking to make a career shift


For a career opportunity, read below:


Established in 1981, Rainbow Restoration offers home restoration, commercial restoration, and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employees' family members. Rainbow Restoration hires people who set ambitious standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We

want you on our team!

As a Lead Restoration Service Professional, you are a key team member responsible for the restoration of residential and commercial properties that have been damaged by water, smoke, fire, debris, or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.  

This position is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and can

effectively manage a variety of situations on a day-to-day basis.


Specific Responsibilities:

·   Oversee and manage a team of 2 - 4 technicians

·   Establish and maintain a schedule to ensure all services are delivered in a timely manner

·   Respond to property disasters and initiate mitigation according to IICRC standards and Rainbow Restoration's process

·  Communicate with customers about scope of work and review necessary paperwork

·  Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be always available

·  Perform marketing tasks to sell additional services or develop additional business as required

·  Perform other duties as needed which may include cross-training in related positions


Job Requirements:

·   At least 2 years Restoration Experience

·   IICRC Certification in Water Damage Restoration

·   Proficient in MICA, Xactimate, Sketching

·   Valid Driver's License

·   Able to occasionally lift and/or move heavy contents/equipment

·   Computer literate, with working knowledge of word processing, business software and spreadsheet applications

·   Excellent communication skills

·   Excellent organization and time management skills

·   Construction experience preferred, but not required


Benefits:

·   Bonus Opportunities

·   401(k)

·   Health Insurance

·   Dental Insurance

·   Vision Insurance

·   Life Insurance

·   Paid Time Off

·   Paid Holidays

·   Paid Training


We are actively interviewing for this position - Apply today and our hiring manager will follow

up!

Apply