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Customer Service Printing Jobs (NOW HIRING)

Printing Nest

Customer Service Specialist

Santa Ana, CA · On-site

$17 - $30/hr

Come join Printing Nest as our next Customer Experience Assistant! This isn't your typical ... service and communication skills ✅ Be part of a team, not just another employee 🌎 And there ...

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Cummings Printing

Be Seen First

Printing Pressman

Manchester, NH · On-site

$18 - $35/hr

Cummings Printing is looking for dependable, mechanically inclined individuals to join our ... customer service.

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is ...

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Customer Service Printing information

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How much do customer service printing jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service printing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service printing job?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What skills and qualifications are needed for a customer service printing job?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What are common challenges in a customer service printing job and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

How can I get started in customer service printing jobs?

To start a customer service printing job, gain experience with printing equipment and software such as Adobe Photoshop or Illustrator. Entry-level positions often require a high school diploma or equivalent, and developing good communication and problem-solving skills can improve your chances of employment. Some roles may also require basic knowledge of print production processes and attention to detail.
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What cities are hiring for Customer Service Printing jobs?

Cities with the most Customer Service Printing job openings:

What states have the most Customer Service Printing jobs?

States with the most job openings for Customer Service Printing jobs include:

What job categories do people searching Customer Service Printing jobs look for?

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Customer Service Printing jobs near you
Infographic showing various Customer Service Printing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service & Print Production Associate

Duncan-Parnell Inc

Charlotte, NC • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

The Customer Service/Print Production Associate is responsible for day-to-day functions of the branch. This includes, but is not limited to customer interface, billing, maintaining retail showroom, printing and binding construction documents/specs, shipping and receiving packages.
Duties & Responsibilities
  • Greet customers that come in the store and take care of their needs with upbeat attitude
  • Answer phone and emails in a courteous, timely manner
  • Use the computer to print and scan large and small format construction documents, finishing as needed, with specific customer instructions and details.
  • Output of small color graphic renderings, posters, prints and mounts
  • Bill completed jobs in the ERP system (P21); notify customers when their work is ready for pickup
  • Restock production area and showroom as needed.
  • Maintain a clean environment for customers and employees
  • Perform monthly inventory counts
  • Assist with Shipping and Receiving department duties
  • Large/ small format laminating
  • Monitor email for incoming orders, uploads, and company information
  • Scan, rename, and email files
  • Print, bind, and assemble spec books
  • Monitor department supplies and notifies management when orders are needed
  • Prepare bid room posts, addenda, and related construction technology materials
  • Maintain the online bid room and ensure files are accurate and accessible
  • Perform additional duties as assigned by management
  • Travel to other local branches to cover 2-5 times a month as needed

Requirements
Required Skills & Abilities
  • Computer skills including Office 365 and ERP systems
  • Must have a positive and helpful attitude
  • Willingness to learn and attention to detail
  • Independent worker with ability to be resourceful
  • Working intentionally without guidance after training
  • Prospecting new customers for business
  • Must be dependable and arrive at work on time
  • Ability to lift a minimum of 50 lbs.

Education & Experience
  • High School graduate or equivalent
  • Experience in print production a plus
  • Basic understanding of construction documents and processes is a plus

Benefits
  • Medical, dental, vision, life, and long-term disability insurance available
  • Medical and dependent care FSA or HSA
  • 401(k) Retirement Plan
  • PTO and Holidays
  • Paid Parental Leave

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

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