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Customer Service Printing Jobs (NOW HIRING)

ABC Imaging

Customer Service Representative

New York, NY · On-site

$20 - $25/hr

Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC Imaging is a global printing and visual communications company , providing one-stop visual solutions ...

ABC Imaging

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC Imaging is a global printing and visual communications company , providing one-stop visual solutions ...

Marie Leising & Associates, LLC

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Printing Plant Manager

Orlando, FL · On-site

$90K - $100K/yr

Leading full service printing and converting plant in central FL is searching to hire an ... customer facing processes and product offerings. * Continuously identify areas for Process ...

Allied Printing

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative One Allied Way Manchester, CT Allied Printing Services, Inc. where ... Allied Printing Services Inc. is a family-ran, full-service commercial and financial printer that ...

Allied Printing

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative One Allied Way Manchester, CT Allied Printing Services, Inc. where ... Allied Printing Services Inc. is a family-ran, full-service commercial and financial printer that ...

Marie Leising & Associates, LLC

Be Seen First

Printing Plant Manager

Tampa, FL · On-site

$90K - $100K/yr

Leading full service printing and converting plant in central FL is searching to hire an ... customer facing processes and product offerings. * Continuously identify areas for Process ...

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All JobsCustomer Service Printing Jobs

Customer Service Printing information

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$9

$18

$26

How much do customer service printing jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for customer service printing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Service Printing jobs?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What are the key skills and qualifications needed to thrive as a Customer Service Printing Specialist, and why are they important?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What is the salary of a printer?

The salary of a customer service printing role typically ranges from $25,000 to $45,000 annually, depending on experience, location, and the complexity of printing tasks. Entry-level positions may start lower, while experienced technicians or supervisors can earn higher wages. Skills in equipment operation and troubleshooting can influence earning potential.

What do you call someone who works in printing?

A person who works in printing is commonly called a printer or print operator. They operate printing presses, prepare print files, and ensure quality control, often requiring knowledge of printing techniques and equipment. The role may also include positions like prepress technician or pressman depending on the specific duties.

How much money do printmakers make?

Printmakers, including those in customer service printing roles, typically earn between $25,000 and $50,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while skilled or specialized printmakers can earn higher wages, especially with certifications or advanced tools knowledge.

How much do print shop employees make?

Print shop employees, including customer service roles, typically earn between $10 and $15 per hour, depending on experience, location, and the complexity of tasks. Entry-level positions may start at minimum wage, while experienced staff or those with specialized skills can earn higher wages. Compensation often includes opportunities for tips and overtime pay.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

What are some common challenges faced in a Customer Service Printing role and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.
More about Customer Service Printing jobs
What cities are hiring for Customer Service Printing jobs? Cities with the most Customer Service Printing job openings:
What states have the most Customer Service Printing jobs? States with the most job openings for Customer Service Printing jobs include:
What job categories do people searching Customer Service Printing jobs look for? The top searched job categories for Customer Service Printing jobs are:
Customer Service Printing jobs near you
Infographic showing various Customer Service Printing job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep (Printing)

Imprimus Labels and Packaging

Mogadore, OH • On-site

$13.75 - $18.50/hr

Other

Posted 3 days ago

Job description

Description

Imprimus Labels and Packaging is a collaborative, people-focused organization with multiple manufacturing facilities across California, Ohio, and Texas. We are a leading producer of high-quality product labels, offering one of the most comprehensive ranges of printing solutions in the industry. Our teams support the demanding needs of the cosmetics, personal care, beverage, food, and dietary supplement markets-delivering precision, consistency, and exceptional service on every project.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve as a "Customer Experience Owner" by delivering exceptional service, fostering customer loyalty, and ensuring consistent, effective communication across sales and production teams.
  • Act as the primary point of contact for assigned customers, managing all day-to-day requests with professionalism, responsiveness, and accuracy.
  • Build and maintain strong customer relationships, ensuring needs are met and service-level standards are consistently achieved.
  • Coordinate all customer and sales information required to process orders, including estimates, artwork/proofs, samples, tooling, purchase order updates, and customer specification sheets.
  • Obtain and confirm customer approval for pricing, order details, and miscellaneous charges.
  • Understand basic plant and equipment capabilities-including tooling, presses, materials, and applications-to determine requirements, appropriate lead times, and to properly set customer expectations.
  • Manage customer inventory programs, proactively monitoring agreed-upon inventory levels and ensuring timely release of shipments.
  • Collaborate with the Team Leader to support key initiatives and complete assigned projects such as press proofs, new business setup, account transitions, backup coverage, and issue resolution.
  • Assist with RMAs and claims, helping the team process and resolve product returns, complaints, and quality concerns.
  • Support resolution of open payment issues by working closely with customers and internal departments as needed.

EXPERIENCE AND EDUCATION:

  • High school diploma or equivalent required.
  • Minimum of five (5) years of Customer Service experience, preferably within the label printing or manufacturing industry.
  • Experience with Label Traxx or similar order-management systems is highly preferred.

PHYSICAL DEMANDS:

The physical demands described below are representative of those required of an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • While performing the duties of this role, the employee is regularly required to communicate verbally and hear.
  • The employee must frequently use hands and fingers to handle, feel, or manipulate objects, tools, and controls.
  • The employee is occasionally required to stand, walk, sit, and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Vision requirements include close vision, distance vision, and the ability to adjust focus.
  • The work environment noise level is typically low to moderate.

EQUAL OPPORTUNITY EMPLOYER: We make employment decisions based on merit and other legitimate business reasons. We want to have the best available people in every job. Therefore, we do not discriminate and do not permit its employees to discriminate against other employees or applicants because of race, color, creed, sex, gender, transgender status, age, sexual orientation, national origin, citizenship, ancestry, religion, marital status, military service/veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by local, state or federal law.

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