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Customer Service Printing Jobs in Arizona (NOW HIRING)

Thomas Printworks

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Customer Service Representative (Print Industry)

Phoenix, AZ · On-site

$16 - $21.50/hr

We are a privately held diversified printing services company with annual revenues of almost $65 ... The Customer Service Representative is the primary liaison between the production and sales ...

FedEx Office

Retail Customer Service Associate

Chandler, AZ

$14.75 - $16.25/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Prescott, AZ

$14.75 - $16.25/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Prescott, AZ

$14.75 - $16.25/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Phoenix, AZ · On-site

$15 - $16.50/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Gilbert, AZ

$15 - $16.50/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Tempe, AZ · On-site

$14.25 - $15.75/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Tucson, AZ · On-site

$14.25 - $15.50/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FastSigns

Customer Service Representative

Chandler, AZ · On-site

$30 - $45/hr

... or related printing business. 2. The ability to meet deadlines and work as a team 3. Great ... customer service skills *** Experience with Corebridge is a PLUS**** We offer Health insurance ...

FedEx Office

Retail Customer Service Associate

Tucson, AZ

$13 - $14.25/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Phoenix, AZ

$14.50 - $15.75/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

Walgreens

Customer Service Associate

Sun City, AZ

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

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All JobsCustomer Service Printing JobsCustomer Service Printing Jobs in Arizona

Customer Service Printing information

What are Customer Service Printing jobs?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What are the key skills and qualifications needed to thrive as a Customer Service Printing Specialist, and why are they important?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

What are some common challenges faced in a Customer Service Printing role and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.
What are popular job titles related to Customer Service Printing jobs in Arizona? For Customer Service Printing jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Service Printing jobs in Arizona look for? The top searched job categories for Customer Service Printing jobs in Arizona are:
Customer Service Printing jobs near you
Infographic showing various Customer Service Printing job openings in Arizona as of July 2026, with employment types broken down into 82% Full Time, 6% Temporary, 6% Contract, and 6% Nights. Highlights an 100% In-person job distribution.
Customer Service Representative (Print Industry)

Customer Service Representative (Print Industry)

Thomas Printworks

Phoenix, AZ • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

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Job description

Thomas Printworks is searching for a talented individual to work on our Customer Service team. You must be efficient, capable of multitasking, and possess the ability to apply your experience and knowledge to new and changing situations. This is a Customer Service Representative position at our Phoenix, AZ location.

We are a privately held diversified printing services company with annual revenues of almost $65 million. We have been in business for 70 years, with 23 locations operating throughout Texas, Arizona, Florida, and Minnesota. Thomas Printworks truly is “Everything Print” – From custom printed wallpaper, canvas art, wall graphics, sports/stadium graphics, museum mounted prints, marketing collateral, banner graphics, vehicle graphics, direct mail, and much more.

If you’re looking for a dynamic opportunity and would like to work for a company where growth is encouraged, we may be a match.

The Customer Service Representative is the primary liaison between the production and sales departments and our customers. The ideal candidate will be responsible for managing and controlling all aspects of job production and client communication.

Responsibilities

  • Intake job specifications from sales or directly from customers.
  • Evaluate job specifications and make decisions on the best course of action for job production.
  • Plan details of production methods and communicate those details to the appropriate departments.
  • Monitor every step of production to ensure instructions are being followed and due dates are met.
  • Negotiate due dates based on customer specifications or changes.
  • Create a job ticket outlining the production plan, making subjective decisions regarding the best method for production after considering all possibilities.
  • Determine price based on company procedures and communicate to a sales rep or directly to the customer.
  • Upon job completion, detail all charges to be billed and pass the billing ticket to the appropriate department.
  • Communicate during the job production: job specifications, job changes, proof status and approvals, postage payments, mailing list requirements, due dates, and delivery methods.
  • Determines final due dates, plan production methods, set pricing, and determine proper materials for jobs.

​Qualifications and Skills

  • Must have print experience
  • Extensive customer service and print coordination experience
  • Strong project and account management skills
  • Must be proficient in the use of Microsoft Office
  • Highly organized with strong attention to detail.
  • Must be able to effectively collaborate on projects
  • Excellent personal, verbal, and written communication skills

Requirements

  • High School diploma or equivalent GED (preferred but not required)
  • Must have advanced computer knowledge

Thomas Printworks is an Equal Opportunity Employer. Employee applicant background check and drug screening are required. We invite you to check out our website at www.thomasprintworks.com to learn more about our company.

Company Description

www.thomasprintworks.com