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Customer Service Printing Jobs in Arizona (NOW HIRING)

Thomas Printworks

Be Seen First

Customer Service Representative (Print Experience Required)

Phoenix, AZ · On-site

$16 - $21.50/hr

This is a Customer Service Representative position based out of our Phoenix, AZ location. About Our ... We are a privately held diversified printing services company with annual revenues of almost $65 ...

FedEx Office

Retail Customer Service Associate

Tucson, AZ · On-site

$14.25 - $15.50/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx

Retail Customer Service Associate

Scottsdale, AZ · On-site

$15.25 - $16.75/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Chandler, AZ · On-site

$14.75 - $16.25/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Gilbert, AZ · On-site

$15 - $16.50/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

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All JobsCustomer Service Printing JobsCustomer Service Printing Jobs in Arizona

Customer Service Printing information

What is a customer service printing job?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What skills and qualifications are needed for a customer service printing job?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What are common challenges in a customer service printing job and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

How can I get started in customer service printing jobs?

To start a customer service printing job, gain experience with printing equipment and software such as Adobe Photoshop or Illustrator. Entry-level positions often require a high school diploma or equivalent, and developing good communication and problem-solving skills can improve your chances of employment. Some roles may also require basic knowledge of print production processes and attention to detail.

What are popular job titles related to Customer Service Printing jobs in Arizona?

For Customer Service Printing jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Service Printing jobs in Arizona look for?

The top searched job categories for Customer Service Printing jobs in Arizona are:

Customer Service Printing jobs near you
Infographic showing various Customer Service Printing job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service & Project Coordinator - Print & Signage

AlphaGraphics

Chandler, AZ • On-site

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Customer Service & Project Coordinator - Print & Signage
Location
Chandler, AZ
About Us
AlphaGraphics Chandler | Gilbert | Scottsdale is a locally owned leader in printing, signage, and visual communications. We help businesses and organizations bring their ideas to life through high-quality print, signage, marketing, and branded solutions.
Our team is fast-paced, collaborative, and customer-focused. We take pride in delivering exceptional service, solving problems, and helping our clients look their best. If you enjoy working with people, staying organized, and being part of a team where every day is different, we'd love to meet you.
Position Overview
We are seeking a motivated and detail-oriented Customer Service & Project Coordinator to join our growing team. This role serves as a key point of contact for customers both in person and through phone/email communication, helping guide projects from initial inquiry through production and delivery.
While this role includes front-counter customer service responsibilities, it is also highly collaborative and project-focused. The ideal candidate enjoys helping customers, solving problems, multitasking in a fast-paced environment, and keeping projects organized and moving forward.
You'll work with a wide variety of products, including business printing, signage, marketing materials, event graphics, direct mail, and more.
Full-time position. Standard weekday business hours. No nights or weekends.
Key Responsibilities
• Greet and assist customers in person, by phone, and via email in a professional and friendly manner
• Manage customer inquiries, quotes, orders, and project updates
• Accurately enter and process orders using our order management systems
• Help customers determine the best products and solutions for their needs
• Coordinate with production teams to ensure projects are completed accurately and on time
• Review files, job specifications, and project details for accuracy
• Communicate proactively with customers throughout the project lifecycle
• Assist in resolving customer questions or concerns with a positive, solutions-focused attitude
• Maintain knowledge of our products, services, capabilities, and pricing
• Support a positive, team-oriented work environment
Qualifications
• Previous customer service experience required
• Print, signage, marketing, or related industry experience preferred, but not required
• Strong communication and organizational skills
• Ability to multitask and manage multiple projects simultaneously
• Self-starter with strong problem-solving abilities and attention to detail
• Comfortable working independently while also contributing as part of a team
• Comfortable learning new software and technology systems
• Positive attitude and genuine desire to help customers
• Ability to stay organized and professional in a fast-paced environment
Benefits
• Competitive hourly pay based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Opportunities for growth and advancement
• Supportive and collaborative team environment
How to Apply
If you are passionate about customer service and enjoy working in a fast-paced, creative environment, we'd love to hear from you. Please submit your resume along with a brief introduction explaining why you would be a great fit for our team.
AlphaGraphics Chandler | Gilbert | Scottsdale is an Equal Opportunity Employer.

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