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Customer Service Printing Jobs in New York (NOW HIRING)

ABC Imaging

Customer Service Representative

New York, NY · On-site

$20 - $25/hr

Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions ...

ABC Imaging

Customer Service Representative

New York, NY · On-site

$23 - $27/hr

Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions ...

ABC Imaging

Customer Service Representative

New York, NY · On-site

$20 - $25/hr

Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions ...

Chatham Print & Design

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Customer Service

Chatham, NJ · On-site

$21/hr

We are hiring for a customer service representative to work the front counter, handle emails, and answer phones at a local printing company. Join this engaged owner as a customer service ...

PostNet

Retail Customer Service Representative

Bronx, NY · On-site

$17/hr

Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives. The Ideal ...

XBP ASIA

OFFICE SERVICE PRINT OPERATOR

Manhattan, NY · On-site

$22 - $24/hr

Assisted customers with printing, scanning, copying, binding, laminating, and document preparation services. * Managed digital and hard-copy files, ensuring quality control and confidentiality of ...

Sir Speedy Printing

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Print Production Tech

Lyndhurst, NJ · On-site

$18 - $21/hr

Printing & Production * Operate digital printing and production equipment. * Produce business cards ... Work closely with customer service and sales staff. * Prioritize multiple jobs throughout the day.

Sir Speedy Printing

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Print Production Tech

Lyndhurst, NJ · On-site

$18 - $21/hr

Printing & Production * Operate digital printing and production equipment. * Produce business cards ... Work closely with customer service and sales staff. * Prioritize multiple jobs throughout the day.

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Customer Service Printing information

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How much do customer service printing jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service printing in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a customer service printing job?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What skills and qualifications are needed for a customer service printing job?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What are common challenges in a customer service printing job and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

How can I get started in customer service printing jobs?

To start a customer service printing job, gain experience with printing equipment and software such as Adobe Photoshop or Illustrator. Entry-level positions often require a high school diploma or equivalent, and developing good communication and problem-solving skills can improve your chances of employment. Some roles may also require basic knowledge of print production processes and attention to detail.

What are popular job titles related to Customer Service Printing jobs in New York?

For Customer Service Printing jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Service Printing jobs in New York look for?

The top searched job categories for Customer Service Printing jobs in New York are:

Customer Service Printing jobs near you
Infographic showing various Customer Service Printing job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Customer Service Representative

ABC Imaging

New York, NY • On-site

$20 - $25/hr

Full-time

Re-posted 20 days ago

Job description

Customer Service Representative (Print Production & Front Desk Coordinator)

About ABC Imaging
ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions to Fortune 500 clients worldwide. With locations in the USA, London, Dubai, and Shanghai, we deliver end-to-end print production, graphics, and media services on a global scale.

Job Overview
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team. This role serves as the key link between clients and production, ensuring all print jobs, specifications, and deadlines are accurately managed from intake through completion.

The ideal candidate has experience in print production, prepress, or customer service within a graphics or printing environment.

Key Responsibilities

  • Monitor and process incoming print jobs via email, production bins, and front counter intake
  • Accurately code and log customer tickets according to company guidelines and production workflows
  • Serve as the primary point of contact for client inquiries, job specifications, deadlines, and budgets
  • Communicate job requirements clearly to production teams, including operators and prepress staff
  • Review incoming job details to ensure accuracy, completeness, and print readiness
  • Follow up with clients regarding file issues, production questions, and scheduling updates
  • Track jobs through completion and ensure proper job closure, delivery, and shipment logging
  • Provide professional front desk and phone support to clients and internal teams
  • Maintain a clean, organized, and efficient reception and production intake area
  • Manage office and production supplies inventory
  • Support production staff with administrative and workflow assistance as needed
  • Perform additional duties as assigned by management

Qualifications

  • Strong organizational skills and exceptional attention to detail
  • Experience in customer service, print production, prepress, or graphics environment preferred
  • Working knowledge of offset printing, digital printing, and production workflows
  • Familiarity with prepress processes and file preparation standards
  • Strong problem-solving and solutions-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to multitask in a fast-paced, deadline-driven production environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with graphics applications (Adobe Creative Suite preferred) is a plus
Employment Type: FULL_TIME

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