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Customer Service Phone Agent Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Service Agent

Cincinnati, OH · On-site

$14.75 - $20/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist ...

Allied Universal

Customer Service Agent

Richardson, TX · On-site

$17/hr

Possess excellent customer service phone etiquette skills * Navigate a web-based system, while assisting callers * Work in a team environment and work independently * Work in a fast-paced environment ...

MCI Careers

Contingent Disaster Relief Phone Agent

Iowa, IA · Remote

$12.50 - $16/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional ...

Allied Universal

Customer Service Agent

Richardson, TX

$17/hr

Possess excellent customer service phone etiquette skills * Navigate a web-based system, while assisting callers * Work in a team environment and work independently * Work in a fast-paced environment ...

Mobile Fleet Inc

Customer Service Agent

Marion, SC · On-site

$18/hr

Customer Service Agent Rockland Custom Products is currently seeking a skilled and detail-oriented ... Proper phone and email etiquette * Proficient time management, organization and scheduling skills

Allied Universal

Customer Service Agent

Richardson, TX · On-site

$17/hr

Possess excellent customer service phone etiquette skills * Navigate a web-based system, while assisting callers * Work in a team environment and work independently * Work in a fast-paced environment ...

Milwaukee Tool

Customer Service Agent (Bilingual)

Byhalia, MS · On-site

$14.75 - $20/hr

... service while building the knowledge and skills needed to support customer needs. CX Agent 1s focus ... Professionally handle basic to moderately complex customer inquiries via phone and email. * Meet ...

Alphabe Insight Inc

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

We are seeking a Customer Service Agent who will serve as the first point of contact for our ... Respond to customer inquiries via phone, email, and in-person interactions * Provide accurate ...

MCI Careers

Contingent Disaster Relief Phone Agent

FL · Remote

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... AGENT DO? We improve the customer's experience, providing exceptional solutions to simple requests.

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Customer Service Phone Agent information

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How much do customer service phone agent jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer service phone agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Phone Agents, and how can they overcome them?

Customer Service Phone Agents often encounter challenges such as managing high call volumes, handling difficult or upset customers, and maintaining accurate records while multitasking. To overcome these, agents benefit from developing strong communication and active listening skills, utilizing company-provided scripts and resources, and practicing stress management techniques. Supportive team environments and regular training sessions also help agents stay motivated and well-equipped to address customer needs efficiently.

How do I become a customer service agent?

To become a customer service phone agent, you typically need a high school diploma or equivalent, strong communication skills, and experience with computers and phone systems. Many employers provide on-the-job training, and some roles may require familiarity with customer service software or specific certifications. Good problem-solving abilities and patience are also important for success in this role.

How much does Amazon remote customer service pay?

Amazon remote customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as health insurance and flexible scheduling, with opportunities for advancement. Pay rates may vary based on the specific position and geographic region.

What are the key skills and qualifications needed to thrive as a Customer Service Phone Agent, and why are they important?

To thrive as a Customer Service Phone Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help agents effectively handle customer concerns and maintain professionalism under pressure. These skills and qualities are crucial for delivering efficient, empathetic service and ensuring customer satisfaction in a fast-paced environment.

What jobs pay 4000 a week without a degree?

Customer Service Phone Agents typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, real estate, or skilled trades, which may require certifications or extensive experience rather than a formal degree. Some independent contractors or entrepreneurs in certain fields can achieve this income through commissions or business profits.

What are Customer Service Phone Agents?

Customer Service Phone Agents are professionals who handle inbound or outbound calls to assist customers with questions, concerns, or issues related to a company’s products or services. Their primary responsibilities include providing information, resolving complaints, processing orders, and ensuring customer satisfaction. They use communication and problem-solving skills to address customer needs efficiently while maintaining a polite and professional demeanor. Customer Service Phone Agents often work in call centers or remotely for a variety of industries, including retail, telecommunications, and financial services.

How can I make $2000 a week working from home?

A customer service phone agent can potentially earn $2000 a week by working full-time, often requiring excellent communication skills, experience, and sometimes specialized certifications. High-paying roles may involve handling high-volume calls, working for companies with premium pay rates, or taking on overtime shifts. Building expertise and efficiency can increase earning potential in remote customer service positions.
More about Customer Service Phone Agent jobs
What states have the most Customer Service Phone Agent jobs? States with the most job openings for Customer Service Phone Agent jobs include:
What job categories do people searching Customer Service Phone Agent jobs look for? The top searched job categories for Customer Service Phone Agent jobs are:
Customer Service Phone Agent jobs near you
Infographic showing various Customer Service Phone Agent job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Entry Level Customer Support Representative

Customer Service

Livonia, MI • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Duties:

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Qualifications:

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.