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Customer Service Phone Agent Jobs (NOW HIRING)

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Job Opportunity ATC Income Tax is now hiring Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday ...

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

Are you passionate about helping people and delivering exceptional service? We're looking for dedicated and customer-focused individuals to join our dynamic talent network as Customer Phone Support ...

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Customer Service Phone Agent information

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How much do customer service phone agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service phone agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service phone agents, and how can they overcome them?

Customer Service Phone Agents often encounter challenges such as managing high call volumes, handling difficult or upset customers, and maintaining accurate records while multitasking. To overcome these, agents benefit from developing strong communication and active listening skills, utilizing company-provided scripts and resources, and practicing stress management techniques. Supportive team environments and regular training sessions also help agents stay motivated and well-equipped to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a customer service phone agent?

To thrive as a Customer Service Phone Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help agents effectively handle customer concerns and maintain professionalism under pressure. These skills and qualities are crucial for delivering efficient, empathetic service and ensuring customer satisfaction in a fast-paced environment.

How do I become a customer service phone agent with no experience?

To become a customer service phone agent with no experience, focus on developing strong communication and problem-solving skills, and consider completing online training or certification programs in customer service. Many employers offer on-the-job training, so previous experience is not always required for entry-level positions. Having a friendly attitude and basic computer skills can also improve your chances of getting hired.

What is a customer service phone agent?

Customer Service Phone Agents are professionals who handle inbound or outbound calls to assist customers with questions, concerns, or issues related to a company’s products or services. Their primary responsibilities include providing information, resolving complaints, processing orders, and ensuring customer satisfaction. They use communication and problem-solving skills to address customer needs efficiently while maintaining a polite and professional demeanor. Customer Service Phone Agents often work in call centers or remotely for a variety of industries, including retail, telecommunications, and financial services.
More about Customer Service Phone Agent jobs
What states have the most Customer Service Phone Agent jobs? States with the most job openings for Customer Service Phone Agent jobs include:
What job categories do people searching Customer Service Phone Agent jobs look for? The top searched job categories for Customer Service Phone Agent jobs are:
Customer Service Phone Agent jobs near you
Infographic showing various Customer Service Phone Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Phone Representative

Etrailer

Wentzville, MO • On-site

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 hours ago

Job description

Customer Service Phone Representative

Hot Job

Missouri - Wentzville, MO 63385

Overview

Position Type Full Time Education Level High School Travel Percentage None Category Customer Service

Description

Customer Service Phone Representative

Level: Entry Job Location: Missouri - Wentzville, MO Position Type: Full Time Starting Rate: $20.00 Job Shifts/Work Schedule: Consistent Work Schedule. Schedule includes an evening and an occasional weekend.

Customer Service Phone Representative - Join Our Adventure!

Are you passionate about helping others and excited about outdoor adventures? Do you thrive in a team-focused environment and love learning? If so, we'd love for you to join our growing team!

At etrailer.com we're dedicated to guiding our neighbors (our customers) on their journeys—whether it's camping, traveling, towing, or any other adventure. We aim to provide the most personalized experiences, helping them find the best products for their unique needs. And we need enthusiastic teammates like you to help us make that happen!

What You'll Do:

  • Serve our Neighbors: Answer inbound phone calls, offering friendly assistance on a range of camping, towing, and outdoor accessories, while providing personalized solutions.
  • Build Strong Connections: Establish lasting relationships with our neighbors, ensuring each call is an opportunity to offer thoughtful recommendations and guidance tailored to their needs.
  • Use Technology & Resources: Work with computers and a variety of other resources to track neighbor details, ensure accurate order processing, and enhance the neighbor's experience with us.
  • Collaborate for Success: Partner with teammates to solve challenges, refine processes, and ensure every neighbor feels valued and heard throughout their journey.
  • Stay Curious & Learn: Continuously ask questions, stay informed, and actively seek opportunities to improve your role and the neighbor experience.
  • Own the Experience: Take responsibility for ensuring every interaction—whether it's assisting with a product inquiry or supporting an installation—is positive and memorable for our neighbors.

What We Offer:

  • Competitive Pay: Start at $20/hour with the potential to earn $22+ (average), top performers can earn $24+ or even $27+.
  • Location: Conveniently located in Wentzville, MO near Highways 40, 61, 64, and 70.
  • Learning & Growth: Continuous hands-on training, collaboration, and a Peer Mentor program to help guide your journey.
  • Cool Perks: Fun company events, access to borrow outdoor gear, adjustable desks, and a bright, open office with plenty of natural light.
  • Benefits: Paid holidays, paid vacations, Family Time Premium, 401k matching, medical, vision, dental, and more!

Who You Are:

  • Passionate about helping others and providing top-notch service.
  • Enthusiastic about the outdoors—camping, traveling, towing, trailers, or any adventure!
  • A team player who enjoys collaborating and learning.
  • Eager to grow and develop both personally and professionally.

Ready to embark on a fulfilling journey with us? Apply today and let's make an impact—together!

Apply