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Customer Service Operations Associate Jobs in Phoenix, AZ

LVMH

Operations Associate - Part Time

Glendale, AZ · On-site

$18 - $20.50/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 10.08.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

LVMH

Operations Associate - Part Time

Phoenix, AZ · On-site

$18 - $20.50/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 18.08.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Impilo

Operations Associate

Phoenix, AZ · On-site

Meet defined service level agreements (SLAs) for speed, accuracy, and throughput * Perform quality ... Department Warehouse Operations Role Operations Associate Locations PHX

LVMH

Operations Associate - Part Time

Tempe, AZ · On-site

$18 - $20.50/hr

VOTRE PROFIL Operations Associate - Part Time * NOUVEAU Publiée le 01.09.2026 Sephora Retail ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

New

ARS Network

Branch Operations Associate

Scottsdale, AZ · On-site

$21 - $23/hr

As a Branch Operation Associate you will be responsible for providing exceptional support in ARS branch operations and excellent customer service to ARS customers to the best of our ability while ...

Saks OFF 5TH

PT Operations Associate

Glendale, AZ · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

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Customer Service Operations Associate information

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How much do customer service operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service operations associate in Phoenix, AZ is $25.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $27.21 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What are the most commonly searched types of Customer Service Operations jobs in Phoenix, AZ?

The most popular types of Customer Service Operations jobs in Phoenix, AZ are:

What are popular job titles related to Customer Service Operations Associate jobs in Phoenix, AZ?

For Customer Service Operations Associate jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Customer Service Operations Associate jobs in Phoenix, AZ look for?

The top searched job categories for Customer Service Operations Associate jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Customer Service Operations Associate jobs?

Cities near Phoenix, AZ with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,096 per year, or $25.5 per hour.

Fraud Operations Associate

CornerStone Staffing

Tempe, AZ • On-site

$30/hr

Other

Posted 23 days ago

Job description

Fraud Operations Associate Location Tempe, Arizona | Onsite COMPENSATION & SCHEDULE • Pay range:$30hr • Full-time schedule; may include on-call and weekend rotations • Employment type: W2 ROLE IMPACT This role exists to protect customers and the organization from fraud, scams, and account takeovers while maintaining a seamless customer experience. The Fraud Operations Associate conducts detailed investigations, mitigates risk, and identifies process improvements that strengthen controls and operational efficiency. Success is defined by accurate risk decisions, reduced fraud losses, and enhanced trust across customer interactions. • Investigate and assess fraud risk across customer onboarding, transaction activity, and login flows; apply appropriate risk mitigation actions based on findings • Review and resolve customer issues related to fraud and account risk primarily through email and case management systems • Identify fraud patterns and emerging trends; collaborate with cross-functional teams to recommend improvements to rules, controls, and operational processes • Prepare reports on suspicious activity, root cause analysis, and fraud performance metrics • Conduct quality assurance reviews to ensure high accuracy across manual review queues • Minimum 3 years of experience conducting fraud, risk, or compliance investigations • At least 1 year of direct customer support experience handling risk-related issues via email, chat, or phone • Strong analytical and problem-solving skills with the ability to make sound decisions in fast-paced or ambiguous environments CORE TOOLS & SYSTEMS • Case management and ticketing systems • Data analysis and reporting tools (e.g., SQL, dashboards, spreadsheets) • Email and customer communication platforms • Risk monitoring and fraud detection systems Preferred Skills • Experience improving or scaling operational risk workflows and controls • Proficiency with data querying or visualization tools such as SQL, Python, Tableau, or Looker • Background in financial services, fintech, banking, or digital products LEGAL NOTICE CornerStone Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, please notify us. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

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