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Customer Service Operations Associate Jobs in Chandler, AZ

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, toexternal customers as well as corporate and field office employees. The BOA is proficient ...

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient ...

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Possess and demonstrate excellent service and company standards in selling, customer service ...

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

... and organized Operations Associate to join our Phoenix team full-time. Reporting into the ... Impeccable customer service and problem-solving skills * Excellent, clear verbal and written ...

... and organized Operations Associate to join our Phoenix team full-time. Reporting into the ... Impeccable customer service and problem-solving skills * Excellent, clear verbal and written ...

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Customer Service Operations Associate information

See Chandler, AZ salary details

$9

$25

$49

How much do customer service operations associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service operations associate in Chandler, AZ is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Chandler, AZ? For Customer Service Operations Associate jobs in Chandler, AZ, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Chandler, AZ look for? The top searched job categories for Customer Service Operations Associate jobs in Chandler, AZ are:
What cities near Chandler, AZ are hiring for Customer Service Operations Associate jobs? Cities near Chandler, AZ with the most Customer Service Operations Associate job openings:
Infographic showing various Customer Service Operations Associate job openings in Chandler, AZ as of June 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Customer Service & Operations Coordinator

Workway

Phoenix, AZ • On-site

$50K - $62K/yr

Other

Medical, Dental, Vision, Retirement

Posted 22 days ago


Job description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Customer Service & Operations Coordinator opportunity with our Wire & Cable client. For more than 75 years, this client has been a trusted supplier of commercial, industrial, aerospace, military, and government wire and cable solutions. Their Phoenix location is a small, collaborative office where every team member plays a critical role in delivering exceptional customer service and operational excellence.
This is an opportunity to join a stable, growing company where you'll work closely with leadership, make a meaningful impact, and enjoy a variety of responsibilities in a supportive, team-oriented environment.
Your specific duties will include:

  • Serve as the primary administrative support to the General Manager.
  • Prepare customer quotations based on product specifications and customer requirements.
  • Answer inbound customer calls and respond to email inquiries professionally and promptly.
  • Process customer orders and accurately enter all required information into the company's ERP system.
  • Communicate with customers throughout the order fulfillment process, providing updates and addressing questions or concerns.
  • Coordinate with the warehouse team to ensure orders are processed, shipped, and delivered accurately and on schedule.
  • Maintain accurate customer and order records.
  • Assist with general office administration and day-to-day operational tasks.
  • Occasionally assist in the warehouse by pulling customer orders and supporting shipping activities.
  • Develop a strong understanding of the company's products and processes to provide exceptional customer support.
Required qualifications for the position include:
  • High school diploma or equivalent.
  • 2+ years of experience in customer service, order entry, operations support, administrative support, inside sales support, or a similar role.
  • Strong computer skills, with the ability to quickly learn proprietary software and ERP systems.
  • Excellent organizational skills, with the ability to prioritize multiple tasks in a fast-paced environment.
  • Outstanding verbal and written communication skills.
  • Strong attention to detail and a commitment to accuracy.
  • Ability to occasionally lift up to 50 pounds.
Pay Rate Range: $50,000 - $62,000 annually
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy
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About Workway

Sourced by ZipRecruiter

Forward-thinking and innovative, Workway is at the forefront of the staffing industry. Entrepreneurial-minded leadership, combined with advanced technology, allows Workway to deliver temporary, temp to hire, and direct hire placement results that exceed our clients’ expectations.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Dallas, TX, US

Year founded

2005

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