CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Trois-rivieres, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Trois-rivieres, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Victoriaville, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Victoriaville, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Sept-iles, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Sept-iles, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Val-d'or, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Val-d'or, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Sept-iles, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Sept-iles, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Trois-rivieres, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Trois-rivieres, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Lac-megantic, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
(CAN) Customer Service Desk Associate
Lac-megantic, QC · On-site
CA$18.75/hr
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build ... operations by following company policies and procedures. As a key point of contact for customers ...
Operations Supervisor
Gatineau, QC · On-site
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills (in ...
Operations Supervisor
Gatineau, QC · On-site
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills (in ...
Operations Supervisor
Boisbriand, QC · On-site
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills
Operations Supervisor
Boisbriand, QC · On-site
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills (French ...
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills (French ...
Operations Supervisor
Boisbriand, QC · On-site
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills
Operations Supervisor
Boisbriand, QC · On-site
Previous retail Supervisory or Senior Associate experience an asset * Proven track record in customer service, operations and merchandising * Excellent verbal and written communication skills
CA$26.46 - CA$36.38/hr
Services multiple customer locations on a designated route by providing the following services ... Handle various technical and operational issues. * Operate in a rapidly changing environment.
CA$26.46 - CA$36.38/hr
Services multiple customer locations on a designated route by providing the following services ... Handle various technical and operational issues. * Operate in a rapidly changing environment.
Field Operations Associate II
CA$26.46 - CA$36.38/hr
Services multiple customer locations on a designated route by providing the following services ... Handle various technical and operational issues. * Operate in a rapidly changing environment.
Posted today
Field Operations Associate II
CA$26.46 - CA$36.38/hr
Services multiple customer locations on a designated route by providing the following services ... Handle various technical and operational issues. * Operate in a rapidly changing environment.
Posted today
(CAN) Customer Service Manager
Baie-comeau, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Baie-comeau, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Lac-megantic, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Lac-megantic, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Lac-megantic, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Lac-megantic, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Cowansville, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
(CAN) Customer Service Manager
Cowansville, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... operations to ensure proper associate coverage, coordinates breaks, and provides support to ...
Associate, Customer Service lending Delivery
CA$38K - CA$71K/yr
Commercial Sales & Service Provides daily operational service support and ensures the delivery of ... It calls on us to create lasting, positive change for our customers, our communities and our people.
New
Associate, Customer Service lending Delivery
CA$38K - CA$71K/yr
Commercial Sales & Service Provides daily operational service support and ensures the delivery of ... It calls on us to create lasting, positive change for our customers, our communities and our people.
New
Customer Service Operations Associate information
What are the key skills and qualifications needed to thrive as a customer service operations associate?
To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.
What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?
Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.
What does a customer service operations associate do?
A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the most commonly searched types of Customer Service Operations jobs in Quebec? The most popular types of Customer Service Operations jobs in Quebec are:
What are popular job titles related to Customer Service Operations Associate jobs in Quebec? For Customer Service Operations Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Quebec look for? The top searched job categories for Customer Service Operations Associate jobs in Quebec are:
What cities in Quebec are hiring for Customer Service Operations Associate jobs? Cities in Quebec with the most Customer Service Operations Associate job openings:
Walmart rating
6.0
Based on 22,398 frontline employees who took The Breakroom Quiz
25th of 39 rated national retailers
Job description
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart's values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...
WHAT YOU'LL DO
Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.
Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
Sales Tax and Records
Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.
The minimum rate of pay for this position starts from $18.75.
Le taux horaire minimum pour ce poste debute a 18.75.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location...
1470 Av Jules-Verne, Sainte-Foy, QC G2G 2R5, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.- Find Jobs
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
About Walmart
Sourced by ZipRecruiter
From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.
Industry
Retail and transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Bentonville, AR, US