Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...
Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...
Manager, Customer Service
Brossard, QC · On-site
As a Customer Service Manager, you will lead customer service, deductions, and collections operations for Canada and the United States. You will mentor your team to develop their skills and rally ...
Manager, Customer Service
Brossard, QC · On-site
As a Customer Service Manager, you will lead customer service, deductions, and collections operations for Canada and the United States. You will mentor your team to develop their skills and rally ...
Perform customer service activities, including receiving and entering telephone and walk-in orders, answering questions, tracing order and shipment status, and resolving issues * In addition, you ...
Perform customer service activities, including receiving and entering telephone and walk-in orders, answering questions, tracing order and shipment status, and resolving issues * In addition, you ...
Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...
Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...
Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...
Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...
Generate statistical and operational reports as required. * Assist with customer lounge services. * Support exam invigilation activities as required. * Prioritize and coordinate multiple customer ...
Generate statistical and operational reports as required. * Assist with customer lounge services. * Support exam invigilation activities as required. * Prioritize and coordinate multiple customer ...
Seasonal Operations Associate (Part-Time) | Associe aux operations saisonnier (temps partiel) - C...
Laval, QC · On-site
OBJECTIVE The Seasonal Operations Associate supports store goals during peak and high-volume ... Passion for customer service and delivering exceptional experiences * High energy, upbeat and ...
Seasonal Operations Associate (Part-Time) | Associe aux operations saisonnier (temps partiel) - C...
Laval, QC · On-site
OBJECTIVE The Seasonal Operations Associate supports store goals during peak and high-volume ... Passion for customer service and delivering exceptional experiences * High energy, upbeat and ...
OBJECTIVE The Seasonal Operations Associate supports store goals during peak and high-volume ... Passion for customer service and delivering exceptional experiences * High energy, upbeat and ...
OBJECTIVE The Seasonal Operations Associate supports store goals during peak and high-volume ... Passion for customer service and delivering exceptional experiences * High energy, upbeat and ...
About The Role The Customer Service Representative will provide volunteers with preliminary ... May confirm participant statuses and prepare/send check-in lists for clinical operations teams.
About The Role The Customer Service Representative will provide volunteers with preliminary ... May confirm participant statuses and prepare/send check-in lists for clinical operations teams.
Participate in strategic Customer Operations meetings. * Maintain in-depth knowledge of Customer Service processes and procedures while driving continuous process improvement initiatives. * Perform ...
Participate in strategic Customer Operations meetings. * Maintain in-depth knowledge of Customer Service processes and procedures while driving continuous process improvement initiatives. * Perform ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
(CAN) Stockperson/Cartpusher
Sainte-agathe-des-monts, QC · On-site
CA$18.75/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
(CAN) Stockperson/Cartpusher
Sainte-agathe-des-monts, QC · On-site
CA$18.75/hr
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...
Charter Operations Advisor
Dorval, QC · On-site
The role acts as a key liaison between internal operational teams, external customers and service providers to support timely execution, issue resolution and continuity of service. Responsibilities:
Charter Operations Advisor
Dorval, QC · On-site
The role acts as a key liaison between internal operational teams, external customers and service providers to support timely execution, issue resolution and continuity of service. Responsibilities:
If you are looking for an exciting job in customer service or retail, working as an OMNI Customer ... not limited to operational procedures, productivity standards and efficiencies, customer ...
If you are looking for an exciting job in customer service or retail, working as an OMNI Customer ... not limited to operational procedures, productivity standards and efficiencies, customer ...
Customer Service Operations Associate information
What does a customer service operations associate do?
A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the key skills and qualifications needed to thrive as a customer service operations associate?
To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.
What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?
Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.
What are the most commonly searched types of Customer Service Operations jobs in Quebec?
The most popular types of Customer Service Operations jobs in Quebec are:
What are popular job titles related to Customer Service Operations Associate jobs in Quebec?
For Customer Service Operations Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Quebec look for?
The top searched job categories for Customer Service Operations Associate jobs in Quebec are:
What cities in Quebec are hiring for Customer Service Operations Associate jobs?
Cities in Quebec with the most Customer Service Operations Associate job openings:
Customer Service Associate - Seasonal position
Quebec, QC • On-site
Simons
Part-time
Posted 15 days ago
Job description
Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.
Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store's distinctive zones.
Key Responsibilities :
- Provide high-quality customer service to our clientele.
- Perform various tasks within the assigned department, such as merchandizing products.
Desired Profile :
- Provide friendly and personal customer service.
- Enjoy fashion and interacting with people.
- Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
- Quebec: French
- Ottawa: English(French considered an asset)
- Ontario, Alberta, British Columbia and Nova Scotia: English
Benefits Available :
- Up to 40% off Simons purchases.
At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.
Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that's suited to them, whether that's at our stores, head office, or Campus in Quebec City. Proud to recognize our teams' contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.
Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.