ZipRecruiter

Log In

1

Customer Service Monitor Jobs (NOW HIRING)

Chevrolet of Culver City

Customer Service

Culver City, CA

$17.50 - $23.75/hr

Monitor all dealer socket e mails and letter communications regarding CSI for sales and for Service working with the Mangers to resolve any issues and close the loop for follow up with the customer.

KFC

Customer Service

Derby, KS · On-site

$14.50 - $19.75/hr

Monitoring all service equipment. * Uncompromising standards in maintaining a clean and safe work ... Commitment to customer satisfaction * Strong work ethic

TTM Technologies

Customer Service

Sterling, VA · On-site

$16.25 - $22/hr

The Customer Service Representative primary job objective is to work with internal and external ... Monitor "in transit" shipments for timely receipt to the consignment hubs. * Maintain weekly ...

KFC

Customer Service

Durant, OK

$13 - $17.50/hr

Monitoring all service equipment. * Uncompromising standards in maintaining a clean and safe work ... Commitment to customer satisfaction * Strong work ethic

Infojini Inc

Customer Service

Middletown, NJ

$17.25 - $23/hr

... monitors orders via Work In Progress reviews with customers on complex data, service and projects. 8) May involve the initiation of orders used for contingent/interim plans while other orders are in ...

Ttmtech

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external ... Monitor "in transit" shipments for timely receipt to the consignment hubs. * Maintain weekly ...

KFC

Customer Service

Newnan, GA

$15/hr

Customer Service * Location: NEWNAN, GA * Compensation Rate: $7.25 per hour - $15 per hour Build a ... Monitoring all service equipment. * Uncompromising standards in maintaining a clean and safe work ...

KFC

Customer Service

Amarillo, TX

$14.50 - $20/hr

Monitoring all service equipment. * Uncompromising standards in maintaining a clean and safe work ... Commitment to customer satisfaction * Strong work ethic

KFC

Customer Service

Abilene, TX · On-site

$15.50 - $21/hr

Monitoring all service equipment. * Uncompromising standards in maintaining a clean and safe work ... Commitment to customer satisfaction * Strong work ethic

KFC

Customer Service

Amarillo, TX

$14 - $19/hr

Monitoring all service equipment. * Uncompromising standards in maintaining a clean and safe work ... Commitment to customer satisfaction * Strong work ethic

next page

Showing results 1-20

All JobsCustomer Service Monitor Jobs

Customer Service Monitor information

See salary details

$9

$18

$26

How much do customer service monitor jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer service monitor in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Customer Service Monitor can increase earnings by working multiple shifts, gaining specialized skills, or obtaining certifications that qualify for higher-paying roles. Earning $2000 weekly typically requires consistent full-time hours, excellent performance, and possibly supplementing income with related customer support tasks or freelance opportunities.

What is the difference between Customer Service Monitor vs Customer Service Representative?

AspectCustomer Service MonitorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in customer serviceHigh school diploma or equivalent; training in customer service
Work EnvironmentSupervisory or quality assurance setting, often in call centers or customer service departmentsFrontline interaction with customers, via phone, email, or chat
Employer & IndustryRetail, telecom, finance, and service industriesRetail, telecom, finance, and service industries
Primary RoleMonitoring customer interactions, ensuring quality standards, providing feedbackHandling customer inquiries, resolving issues, providing information

In summary, Customer Service Monitors focus on overseeing and evaluating customer interactions to ensure quality, while Customer Service Representatives directly engage with customers to address their needs. Both roles are essential in customer service operations but differ in responsibilities and focus areas.

What jobs pay 4000 a week without a degree?

A Customer Service Monitor typically does not earn $4,000 weekly without specialized experience or management responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures, which rely on skills, performance, and sometimes certifications rather than formal education. Most jobs paying this amount require significant experience, licensing, or business ownership.

What are Customer Service Monitors?

Customer Service Monitors are professionals responsible for evaluating and ensuring the quality of customer service interactions within a company. They typically review phone calls, emails, chats, or in-person interactions to assess whether customer service representatives are following company policies and delivering satisfactory service. Their feedback helps identify training needs, improve customer satisfaction, and maintain high service standards. Customer Service Monitors may also compile reports and make recommendations to management for continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Service Monitor, and why are they important?

To thrive as a Customer Service Monitor, you need strong analytical skills, attention to detail, and a background in customer service or quality assurance, often supported by a relevant associate degree or experience. Familiarity with customer relationship management (CRM) systems, quality monitoring software, and reporting tools is typically required. Outstanding communication, impartiality, and problem-solving abilities help you provide objective feedback and foster continuous improvement. These skills ensure effective evaluation of service quality, support team development, and contribute to overall customer satisfaction.

What is customer service monitoring?

Customer service monitoring involves observing and evaluating customer interactions, such as calls, chats, or emails, to ensure quality standards are met. It helps identify areas for improvement, maintain consistent service, and train staff effectively. Monitoring often uses tools like call recording software and performance metrics.

How does a Customer Service Monitor typically interact with other departments to resolve customer issues?

Customer Service Monitors often collaborate closely with multiple departments, such as technical support, billing, and management, to ensure customer concerns are addressed efficiently. They may escalate complex problems to specialized teams, provide feedback to improve service processes, and follow up on resolutions to ensure customer satisfaction. This cross-functional communication helps maintain a seamless experience for customers and supports continuous improvement in service quality.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer service director, account manager, or technical support manager, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications.
More about Customer Service Monitor jobs
What job categories do people searching Customer Service Monitor jobs look for? The top searched job categories for Customer Service Monitor jobs are:
Customer Service Monitor jobs near you

Customer Service

Outlaw Enterprises Inc. KFC & Taco Bell

Rock Hill, SC

$14 - $19/hr

Other

Medical, PTO

Posted 4 days ago

Job description

At KFC Franchisee, Outlaw Enterprises, we’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, please apply to be in Customer Service at our KFC. It is the perfect place to learn, grow and succeed!


We offer the following: 

  • Training programs 
  • Scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- morning & afternoon shifts
  • Free employee meal each shift
  • Eligibility to accrue paid vacation time
  • Eligibility for Health Insurance
  • PERKS! Discounts on cell phones, gym memberships and more


The responsibilities of this Team Member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic