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Customer Service Monitor Jobs (NOW HIRING)

SunSource

Customer Service Supervisor

Houston, TX · On-site

Monitor follow-up to major customers and ensure open communication. * Maximize contribution margins at the customer accounts serviced. * Ensure smooth day-to-day operation of the customer service ...

SunSource

Customer Service Supervisor

Houston, TX

Monitor follow-up to major customers and ensure open communication. * Maximize contribution margins at the customer accounts serviced. * Ensure smooth day-to-day operation of the customer service ...

PSG Global Solutions

Customer Service

Beaverton, OR

$16.75 - $22.75/hr

* Provide consumer service support experience by monitoring and responding to inbound service related ... Superior knowledge in customer service and retail experience * 1 yr experience in marketing ...

Clayens US LLC

Customer Service

Fitchburg, MA · On-site

$18 - $22/hr

This role is responsible to monitor and communicate delivery schedules for products via customer status reports. Customer Service initiates, routes, coordinates, and monitors customer returns and ...

Hendley Communications Inc

Customer Service

Chandler, AZ · On-site

$16 - $18/hr

Monitor, process, and import customer orders and communications from various platforms into Walt ... Customer Service Excellence: Ability to communicate effectively, resolve issues, and provide ...

Culver City Chevrolet

Customer Service

Culver City, CA · On-site

$17.50 - $23.75/hr

Monitor all dealer socket e mails and letter communications regarding CSI for sales and for Service working with the Mangers to resolve any issues and close the loop for follow up with the customer.

Chevrolet of Culver City

Customer Service

Culver City, CA

$17.50 - $23.75/hr

Monitor all dealer socket e mails and letter communications regarding CSI for sales and for Service working with the Mangers to resolve any issues and close the loop for follow up with the customer.

Robert Half

Customer Service

Hauppauge, NY · On-site

$55K - $60K/yr

... Monitor open requests and take proactive steps to ensure problems are addressed efficiently and ... customer service, sales support, or a related client-facing role. • Strong working knowledge of ...

KFC

Customer Service

Newnan, GA

$15/hr

Customer Service * Location: NEWNAN, GA * Compensation Rate: $7.25 per hour - $15 per hour Build a ... Monitoring all service equipment. * Uncompromising standards in maintaining a clean and safe work ...

Ttmtech

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external ... Monitor "in transit" shipments for timely receipt to the consignment hubs. * Maintain weekly ...

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Customer Service Monitor information

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How much do customer service monitor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service monitor in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Customer Service Monitor can increase earnings by working multiple shifts, gaining specialized skills, or obtaining certifications that qualify for higher-paying roles. Earning $2000 weekly typically requires consistent full-time hours, excellent performance, and possibly supplementing income with related customer support tasks or freelance opportunities.

What is the difference between Customer Service Monitor vs Customer Service Representative?

AspectCustomer Service MonitorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in customer serviceHigh school diploma or equivalent; training in customer service
Work EnvironmentSupervisory or quality assurance setting, often in call centers or customer service departmentsFrontline interaction with customers, via phone, email, or chat
Employer & IndustryRetail, telecom, finance, and service industriesRetail, telecom, finance, and service industries
Primary RoleMonitoring customer interactions, ensuring quality standards, providing feedbackHandling customer inquiries, resolving issues, providing information

In summary, Customer Service Monitors focus on overseeing and evaluating customer interactions to ensure quality, while Customer Service Representatives directly engage with customers to address their needs. Both roles are essential in customer service operations but differ in responsibilities and focus areas.

What jobs pay 4000 a week without a degree?

A Customer Service Monitor typically does not earn $4,000 weekly without specialized experience or management responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures, which rely on skills, performance, and sometimes certifications rather than formal education. Most jobs paying this amount require significant experience, licensing, or business ownership.

What are Customer Service Monitors?

Customer Service Monitors are professionals responsible for evaluating and ensuring the quality of customer service interactions within a company. They typically review phone calls, emails, chats, or in-person interactions to assess whether customer service representatives are following company policies and delivering satisfactory service. Their feedback helps identify training needs, improve customer satisfaction, and maintain high service standards. Customer Service Monitors may also compile reports and make recommendations to management for continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Service Monitor, and why are they important?

To thrive as a Customer Service Monitor, you need strong analytical skills, attention to detail, and a background in customer service or quality assurance, often supported by a relevant associate degree or experience. Familiarity with customer relationship management (CRM) systems, quality monitoring software, and reporting tools is typically required. Outstanding communication, impartiality, and problem-solving abilities help you provide objective feedback and foster continuous improvement. These skills ensure effective evaluation of service quality, support team development, and contribute to overall customer satisfaction.

What is customer service monitoring?

Customer service monitoring involves observing and evaluating customer interactions, such as calls, chats, or emails, to ensure quality standards are met. It helps identify areas for improvement, maintain consistent service, and train staff effectively. Monitoring often uses tools like call recording software and performance metrics.

How does a Customer Service Monitor typically interact with other departments to resolve customer issues?

Customer Service Monitors often collaborate closely with multiple departments, such as technical support, billing, and management, to ensure customer concerns are addressed efficiently. They may escalate complex problems to specialized teams, provide feedback to improve service processes, and follow up on resolutions to ensure customer satisfaction. This cross-functional communication helps maintain a seamless experience for customers and supports continuous improvement in service quality.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer service director, account manager, or technical support manager, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications.
More about Customer Service Monitor jobs
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Customer Service Monitor jobs near you

Customer Service Representative

Pest Assassins

Smithfield, RI • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Job description

Route Coordinator - Customer Service Representative Position
There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest Assassins is a family owned and operated business serving Massachusetts & Rhode Island. We pride ourselves in providing our customers with effective and reliable pest control solutions.
Pest Assassins is looking for a dependable, hard-working and motivated individual for our Route Coordinator/ CSR position. We are seeking someone with a genuine passion for providing quality customer service.
This position will be based out of our Smithfield, RI office. Pest control experience preferred but not required.
Responsibilities:
  • Assist with all inbound communication from prospective and existing customers including phone, text, email and website submissions.
  • Assist with inbound alerts from technicians and resolve.
  • Input customer data into system and schedule inspections and services as needed.
  • Resolving customer issues & concerns by providing exceptional customer service.
  • Monitor routes and communicate with technicians of reschedules or other changes.
  • Work with field reps and manager directly to update customer information.
  • Ensure customer database is up to date. Correct customer data as needed to ensure accuracy.
  • Manage accounts receivable and collection efforts.
  • Manage administrative requests and tasks.
  • Effectively handle cancellation requests and manage reinstatement efforts.
  • Assist in the daily and weekly scheduling of service routes using routing software.
  • Complete and distribute daily service reports.
  • Communicate with new customers and additional service request customers to insure satisfaction.

What We Offer
  • Competitive hourly rate.
  • Flexible work schedule.
  • Paid training.
  • Paid Time Off (PTO).
  • 11 Company paid holidays.
  • Comprehensive benefits package including Medical, Vision, and Dental.

Job Requirements
  • Microsoft Office proficient.
  • Strong ability to communicate with customers in a clear and professional manner.
  • Ability to identify, analyze and solve problems.
  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment.
  • Collections experience.
  • Ability to work in a team environment.
  • Pass background check.

Apply