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Customer Service Manager Jobs in Springdale, AR (NOW HIRING)

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...

Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...

Apply today! Nature of Work Manage assigned service department activities and personnel and, as ... Interface with customers to resolve issues, as required. * Provide direction to assigned service ...

Customer Service Rep

Springdale, AR · On-site

$14.25 - $19.25/hr

Working under the direct supervision of the Customer Service Manager, you will field residential and commercial calls, inquiries, and requests that range from quick questions to moderately complex ...

Customer Service Rep

Springdale, AR · On-site

$14.25 - $19.25/hr

Working under the direct supervision of the Customer Service Manager, you will field residential and commercial calls, inquiries, and requests that range from quick questions to moderately complex ...

Customer Service Rep

Springdale, AR · On-site

$14.25 - $19.25/hr

Working under the direct supervision of the Customer Service Manager, you will field residential and commercial calls, inquiries, and requests that range from quick questions to moderately complex ...

Overview Our fast-growing agency is on the hunt for a Client Service Manager to join us on our journey of building the industry's next great force in the experiential marketing space. Here's what we ...

Overview Our fast-growing agency is on the hunt for a Client Service Manager to join us on our journey of building the industry's next great force in the experiential marketing space. Here's what we ...

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Showing results 1-20

Customer Service Manager information

See Springdale, AR salary details

$21.7K

$51.3K

$89.3K

How much do customer service manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer service manager in Springdale, AR is $51,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $61,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the most commonly searched types of Customer Service jobs in Springdale, AR? The most popular types of Customer Service jobs in Springdale, AR are:
What are popular job titles related to Customer Service Manager jobs in Springdale, AR? For Customer Service Manager jobs in Springdale, AR, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Springdale, AR look for? The top searched job categories for Customer Service Manager jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Customer Service Manager jobs? Cities near Springdale, AR with the most Customer Service Manager job openings:
Infographic showing various Customer Service Manager job openings in Springdale, AR as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,290 per year, or $24.7 per hour.

Part time Marketing and Customer Service Manager

Amber Tejada dba Liberty Tax Service

Fayetteville, AR • On-site

$15 - $17/hr

Part-time

Re-posted 26 days ago


Job description

Join our Team!

Growing local company near Wedington Dr. seeks local candidate ready to grow and learn !

Paid Training provided.  

Associate degree or on the Job office experience (minimum 2 years preferred. )

General Tax knowledge is preferred, but not necessary.

Social Media Activity required or willing to learn.

Competitive pay.

Fall Hours: 15 to 20

Peak Tax time: 28 to 32

Company Description

Liberty tax is a growing tax company that offers a variety of financial services and wants to grow our outreach to NWA.