ZipRecruiter

Log In

1

Customer Service Manager Jobs in Springdale, AR (NOW HIRING)

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service ... manager in forecasting sales in assigned territory, including setting account targets for sale of ...

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service ... manager in forecasting sales in assigned territory, including setting account targets for sale of ...

Walgreens

Customer Service Associate

Fayetteville, AR · On-site

$12.50 - $17.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Fayetteville, AR · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Arconic

Customer Service Coordinator

Springdale, AR · On-site

$16 - $20.75/hr

Order Processing and Order Management * Review customer orders and purchases * Coordinate order ... Customer service skills including prompt response time and documentation * Excellent time ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... Great time management and multi-tasking skills in order to effectively prioritize daily assigned ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... Great time management and multi-tasking skills to effectively prioritize daily assigned tasks ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... Great time management and multi-tasking skills to effectively prioritize daily assigned tasks

U-Haul

Customer Service Representative

Bentonville, AR · On-site

$13.50 - $18.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: Valid driver's license and ability to ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... Great time management and multi-tasking skills in order to effectively prioritize daily assigned ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... Great time management and multi-tasking skills in order to effectively prioritize daily assigned ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... Great time management and multi-tasking skills in order to effectively prioritize daily assigned ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Springdale, AR

Customer Service Manager information

See Springdale, AR salary details

$21.7K

$51.3K

$89.3K

How much do customer service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer service manager in Springdale, AR is $51,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $61,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Springdale, AR? The most popular types of Customer Service jobs in Springdale, AR are:
What are popular job titles related to Customer Service Manager jobs in Springdale, AR? For Customer Service Manager jobs in Springdale, AR, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Springdale, AR look for? The top searched job categories for Customer Service Manager jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Customer Service Manager jobs? Cities near Springdale, AR with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Springdale, AR as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,290 per year, or $24.7 per hour.

Customer Service Representative

Doggett

Springdale, AR • On-site

$14.25 - $19.25/hr

Full-time

Re-posted 10 days ago

Job description

Customer Service Representative
Classification
Exempt
Job Summary
The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and/or service.
Essential Functions
  • Sell parts and service to new and/or current customers in a territory to achieve or exceed assigned revenue objectives.
  • Strengthen relationships with established customers and build rapport with potential customers by ensuring customer satisfaction with products and/or services; including keeping customers informed of any changes affecting their equipment and/or business.
  • Build and maintain ongoing awareness of new products, services, competitor activities and market data.
  • Maintain detailed account profiles, prepare sales reports as required and complete all necessary paperwork, including call reports, expense and territory summaries and projections in an accurate and timely manner.
  • Ensure credit applications are actively pursued prior to each sale, or a check is picked up in advance
  • Assist manager in forecasting sales in assigned territory, including setting account targets for sale of parts, service and rental
  • Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills
  • Collaborate and knowledge share with various Doggett employees and departments
  • Perform other related duties as assigned

Qualifications
  • Excellent Customer Service and multi-tasking skills
  • Outstanding Leadership and People Development Skills
  • Strong Financial focus, including cognitive skills, problem analysis, decision making and quantitative analysis
  • Ability to assess customer patterns and adjust labor and branch focus accordingly
  • Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the location
  • Bachelor's Degree or equivalent experience preferred
  • 3+ years of Sales experience preferred
  • Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred

Travel Requirements
As needed
Typical Physical Activity
Physical Demands consist of sitting, stooping, kneeling, reaching, lifting, standing, walking, typing, talking, hearing and traveling as needed. Ability to lift up to 40 pounds
The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer

Apply