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Customer Service Manager Jobs in Springdale, AR (NOW HIRING)

Tyson Foods, Inc.

Manager Customer Insights

Springdale, AR · On-site

$102K - $170K/yr

This position is responsible for assisting Senior Customer Development Manager in managing prepared business at Sam's Club. This position will leveraging syndicated data to conduct market assessments ...

EchoStar

Field Service Manager

Lowell, AR · On-site

$63K - $90K/yr

We are looking for a leader with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a Field Service Manager you will be responsible for 8-12 ...

EchoStar

Field Service Manager

Lowell, AR · On-site

$63K - $90K/yr

We are looking for a leader with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a Field Service Manager you will be responsible for 8-12 ...

Doggett

Customer Service Representative

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service ... manager in forecasting sales in assigned territory, including setting account targets for sale of ...

QDI Surfaces

Customer Service Rep

Springdale, AR · On-site

$14.25 - $19.25/hr

Customer Service Representative We are currently seeking a talented Customer Service Rep to work in ... On occasion visit accounts not being serviced by Territory Managers to assist with sampling and ...

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location ... Proficiency in Microsoft Office; strong email management skills required. * Communication:

Walgreens

Customer Service Associate

Rogers, AR · On-site

$13.50 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rogers, AR · On-site

$13.50 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Springdale, AR

Customer Service Manager information

See Springdale, AR salary details

$21.7K

$51.3K

$89.3K

How much do customer service manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer service manager in Springdale, AR is $51,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $61,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Springdale, AR? The most popular types of Customer Service jobs in Springdale, AR are:
What are popular job titles related to Customer Service Manager jobs in Springdale, AR? For Customer Service Manager jobs in Springdale, AR, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Springdale, AR look for? The top searched job categories for Customer Service Manager jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Customer Service Manager jobs? Cities near Springdale, AR with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Springdale, AR as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,290 per year, or $24.7 per hour.

Customer Service Representative

Bud Anderson Home Services

Lowell, AR • On-site

$15/hr

Full-time

Re-posted 2 days ago

Job description

Overview
Looking to TRADE up to a better opportunity?
Bud Anderson is looking for a self-motivated individual with a positive attitude to join our growing and dedicated team! This position involves handling customer inquiries, crisis management, booking service calls, and dispatching for various service locations.
Schedule:
  • Monday - Friday (8am-5pm)
  • During peak season, overtime is mandatory with weekend availability needed

What you will do:
  • Answer incoming calls from new and existing customers
  • Manage customer concerns by providing appropriate information and assistance to customers in urgent need while ensuring a positive customer experience
  • Schedule service calls and appointments for customers
  • Coordinate and dispatch service technicians to multiple locations, ensuring timely response to customer requests.
  • Work collaboratively with a remote team to share information, address challenges, and provide support when needed.
  • Participate in training sessions to familiarize yourself with company policies, procedures, and service offerings.

What you bring:
  • Strong communication and interpersonal skills.
  • Ability to manage and prioritize tasks in a fast-paced environment.
  • Empathetic and customer-focused approach.

Benefits:
  • Comprehensive training provided.
  • $15 hourly plus commission

Who we are:
Bud Anderson is a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
If you are a customer-focused individual with excellent communication skills we invite you to apply for this exciting opportunity to contribute to our team's success!
We are an Equal Employment Opportunity Employer

Apply